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Laserfiche

Scalable document management & process management software

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Laserfiche Pricing, Features, Reviews and Alternatives

Laserfiche product overview

Price starts from

No info

What is Laserfiche?

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.

Key benefits of using Laserfiche

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Documentation
Live Online

Laserfiche pricing information

Value for money

4.0

/5

51

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Laserfiche features

Functionality

4.2

/5

51
Total Features44 5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Search/Filter
Alerts/Notifications
File Sharing
Third Party Integrations
Document Storage

Functionality contenders

Laserfiche users reviews

Overall rating

4.5

/5

51

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

33

12

4

1

1

Pros
This software is very effective and great at keep information private and secure.

RB

Rachel B.

I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document.

DV

Daniel V.

Great way to distribute documents for signature authorization. Also great for document control and access.

KS

Kyle S.

Cons
Our company does not have the newest version so it if missing a lot of the features.

KG

Kim G.

The system lags and has issues importing large or multiple documents.

TR

Thomas R.

This software is difficult to understand and takes a while to adapt to.

RB

Rachel B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Excellent Document Management Solution

Reviewed 3 years ago

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best

Reviewed 2 years ago

Laserfiche has been a great software to work with. Their customer service is good, if you have a problem they are allows there to help you through it. I would recommend this software to anyone.

Pros

Laserfiche is the best software for document imaging. This software is very easy to use and to navigate. It is easy to set up you templates and folders. Plus it comes with a lot of other options, that we have not explored yet, to help with no only your document imaging but with records keeping, keeping track of records requests, work flows, etc. You've got to check this software out if you have not already!!!

Cons

There is not really anything that I do not like about this software. But if there was one thing it would be pricing of some of their other additional options. For small municipalities it makes it hard to have the JustFIO and their other software but you get what you pay for. This software is well worth it though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Product to Streamline Documentation

Reviewed 4 days ago

Laserfiche has completely transformed our HR onboarding processes. By doing so, our onboarding time has been cut down by more than 70%. As long as the processes are built efficiently Laserfiche can help any organization increase productivity.

Pros

Laserfiche is constantly innovating. They provide frequent updates to their applications that are often incredibly helpful. The workflow product combined with forms processes and repository document management have made digital transformation for our district easy and efficient.

Cons

The only con I have is if support is needed directly from Laserfiche for issues, instead of going straight to your vendor, there are often large lag times between communication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Laserfiche

Reviewed 3 years ago

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Laserfiche, Not the Best but Gets the Job Done

Reviewed 2 years ago

The only positive thing I've experienced with Laserfiche is that it's reliable for storing documents and I can automatically see recently saved items without having to constantly refresh, but that's about it. It can store a lot but so can a lot of other data storage softwares that I've used in previous years. There are definitely better and more user-friendly programs out there.

Pros

I like how much memory and capacity for storing information this program has. It is also very easy to add and rename documents in each client file

Cons

One of the things I dislike the most about this software is how it's never guaranteed that work will be saved if you don't use the check in/check out feature. I've already lost so much work that if I'm going modify a document with comments or update an excel spreadsheet, using the check in/check out feature has become second nature. Remembering to check a document back in is equally frustrating because it's not enough to hit save and close out of the document. Another thing I don't like is how sometimes I'll stay locked in a document even though I don't have it open.

Laserfiche FAQs and common questions

Laserfiche has the following pricing plans:
Pricing model: One Time License
Free Trial: Available


Laserfiche has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Laserfiche supports the following languages:
English, Hungarian, Ukrainian, Irish, Indonesian, Polish, Danish, Korean, Norwegian (Bokmal), Chinese (Simplified), Dutch, Spanish, Turkish, Czech, Portuguese, Russian, Finnish, German, Swedish, French, Thai, Chinese (Traditional), Japanese, Arabic, Italian


Laserfiche supports the following devices:
Android, iPhone, iPad


No, Laserfiche does not have an API available.


Laserfiche integrates with the following applications:
Gmail, Salesforce Sales Cloud, Microsoft 365


Laserfiche offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Most popular Laserfiche comparisons

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LaserfichevsDocuWare

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