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Laserfiche Logo

Laserfiche

4.5
(59)

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Scalable document management & process management software

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(4)

Laserfiche Pricing, Features, Reviews and Alternatives

Laserfiche product overview

What is Laserfiche?

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.

Key benefits of using Laserfiche

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
In Person
Documentation
Live Online

Laserfiche FAQs

Q. What type of pricing plans does Laserfiche offer?

Laserfiche has the following pricing plans:
Pricing model: One Time License
Free Trial: Available

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Q. Who are the typical users of Laserfiche?

Laserfiche has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Laserfiche support?

Laserfiche supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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Q. Does Laserfiche support mobile devices?

Laserfiche supports the following devices:
Android, iPad, iPhone

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Q. Does Laserfiche offer an API?

No, Laserfiche does not have an API available.

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Q. What other apps does Laserfiche integrate with?

Laserfiche integrates with the following applications:
Gmail, Salesforce Sales Cloud, Microsoft 365

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Q. What level of support does Laserfiche offer?

Laserfiche offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Laserfiche pricing information

Value for money

4.1

/5

59

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Laserfiche features

Functionality

4.3

/5

59

Total features

44

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

Laserfiche users reviews

Overall Rating

4.5

/5

59

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.34/10
Rating distribution

5

4

3

2

1

38

14

5

1

1

Pros
My experience after using this software was very good because it contains useful aspects and better guide lines.
This software is very effective and great at keep information private and secure.
I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document.
Cons
Our company does not have the newest version so it if missing a lot of the features.
The system lags and has issues importing large or multiple documents.
This software is difficult to understand and takes a while to adapt to.
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SHRESHTHI M.

HRIS Manager

Mental Health Care, 1,001-5,000 employees

Review source

Overall Rating

Laserfiche for Space Management

Reviewed 10 months ago

Transcript

Shreshthi M.: Hi, my name is Shreshthi, and I work as an HRIS manager. I am going to review Laserfiche...

AR
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Anonymous Reviewer

Verified reviewer

Government Administration, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Document Management Solution

Reviewed 4 years ago

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

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Tito P.

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Product to Streamline Documentation

Reviewed a year ago

Laserfiche has completely transformed our HR onboarding processes. By doing so, our onboarding time has been cut down by more than 70%. As long as the processes are built efficiently Laserfiche can help any organization increase productivity.

Pros

Laserfiche is constantly innovating. They provide frequent updates to their applications that are often incredibly helpful. The workflow product combined with forms processes and repository document management have made digital transformation for our district easy and efficient.

Cons

The only con I have is if support is needed directly from Laserfiche for issues, instead of going straight to your vendor, there are often large lag times between communication.

ST
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Stephanie T.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love this product!

Reviewed 10 days ago
Pros

This is the best records management product out there! Would recommend this product!

Cons

There is nothing to not like about this product! We have been using this product for over 10 years now! We love it!

CP
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Cari P.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Laserfiche

Reviewed 4 years ago

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

JH
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Joel H.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Laserfiche Review

Reviewed 3 months ago

Overall great experience. Would highly recommend!

Pros

Storing documents in Laserfiche for review much further down the road is so much easier and it does not take up physical space like the paper does. Very easy to access all documents stored!

Cons

Sometimes certain links can get broken. Ex: Snapshot not working some times. Not very often though!

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