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Laserfiche Logo

Laserfiche

4.5
(62)

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Scalable document management & process management software

(4)

Laserfiche Pricing, Features, Reviews and Alternatives

Laserfiche FAQs

Q. What type of pricing plans does Laserfiche offer?

Laserfiche has the following pricing plans:
Pricing model: One Time License
Free Trial: Available

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Q. Who are the typical users of Laserfiche?

Laserfiche has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Laserfiche support?

Laserfiche supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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Q. Does Laserfiche support mobile devices?

Laserfiche supports the following devices:
Android, iPad, iPhone

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Q. Does Laserfiche offer an API?

No, Laserfiche does not have an API available.

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Q. What other apps does Laserfiche integrate with?

Laserfiche integrates with the following applications:
Gmail, Salesforce Sales Cloud, Microsoft 365

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Q. What level of support does Laserfiche offer?

Laserfiche offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Laserfiche product overview

What is Laserfiche?

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.

Key benefits of using Laserfiche

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
In Person
Documentation
Live Online

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Laserfiche pricing information

Value for money

4.2

/5

62

Starting from

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Free plan
Subscription
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Value for money contenders

Laserfiche features

Functionality

4.3

/5

62

Total features

42

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage

Functionality contenders

Laserfiche users reviews

Overall Rating

4.5

/5

62

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.3/10
Rating distribution

5

4

3

2

1

40

15

5

1

1

Pros
My experience after using this software was very good because it contains useful aspects and better guide lines.
This software is very effective and great at keep information private and secure.
I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document.
Cons
Our company does not have the newest version so it if missing a lot of the features.
The system lags and has issues importing large or multiple documents.
This software is difficult to understand and takes a while to adapt to.
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SHRESHTHI M.

HRIS Manager

Mental Health Care, 1,001-5,000 employees

Review source

Overall Rating

Laserfiche for Space Management

Reviewed 2 years ago

Transcript

Shreshthi M.: Hi, my name is Shreshthi, and I work as an HRIS manager. I am going to review Laserfiche...

AR
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Verified reviewer

Government Administration, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Document Management Solution

Reviewed 5 years ago

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

DC
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Donna C.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best

Reviewed 4 years ago

Laserfiche has been a great software to work with. Their customer service is good, if you have a problem they are allows there to help you through it. I would recommend this software to anyone.

Pros

Laserfiche is the best software for document imaging. This software is very easy to use and to navigate. It is easy to set up you templates and folders. Plus it comes with a lot of other options, that we have not explored yet, to help with no only your document imaging but with records keeping, keeping track of records requests, work flows, etc. You've got to check this software out if you have not already!!!

Cons

There is not really anything that I do not like about this software. But if there was one thing it would be pricing of some of their other additional options. For small municipalities it makes it hard to have the JustFIO and their other software but you get what you pay for. This software is well worth it though.

CP
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Cari P.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Laserfiche

Reviewed 5 years ago

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

DV
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Daniel V.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organize Your Business

Reviewed 4 years ago

Laserfiche has been important to our company and houses all of our employee information, allowing us to edit, share, and view documents in a timely manner.

Pros

We use Laserfiche to digitize applications and paperwork. I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document. I can also add notes to each page of documents and specify which security level indicated gets to view them.

Cons

When I move a PDF into a Laserfiche file, I cannot combine it with another electronic file. I would have to manually print it out and scan it into the desired file in order for them to be a part of the same document. I would allow users to add other electronic files that are independent of the original document.

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Nathalie M.

Accounting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Laserfiche, Not the Best but Gets the Job Done

Reviewed 4 years ago

The only positive thing I've experienced with Laserfiche is that it's reliable for storing documents and I can automatically see recently saved items without having to constantly refresh, but that's about it. It can store a lot but so can a lot of other data storage softwares that I've used in previous years. There are definitely better and more user-friendly programs out there.

Pros

I like how much memory and capacity for storing information this program has. It is also very easy to add and rename documents in each client file

Cons

One of the things I dislike the most about this software is how it's never guaranteed that work will be saved if you don't use the check in/check out feature. I've already lost so much work that if I'm going modify a document with comments or update an excel spreadsheet, using the check in/check out feature has become second nature. Remembering to check a document back in is equally frustrating because it's not enough to hit save and close out of the document. Another thing I don't like is how sometimes I'll stay locked in a document even though I don't have it open.

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