What is JustFOIA?JustFOIA is an intuitive SaaS records request management solution that allows organizations to streamline the request process from intake to delivery. The client-centered technology is designed to help professionals to manage all request activity within a centralized solution. Features include activity dashboards, request management, task management, workflow management, discussions, inbound and outbound email communication, time and materials estimation, user provisioning, comprehensive reports, invoice management, and customizable public portals.
With JustFOIA, organizations can consolidate all electronic requests, automate request processes, customize requests fields, create accounts for requesters, and view the status of all requests in real time. When a request is received, administrators can assign requests to specific teams or departments to route the task to the correct stakeholder. Users with the correct permissions have the ability to assign predefined tasks to any specific department or team, without the need for administrators. Users can provide more information on each task by initiating discussions with built-in message threads. For vendor or public communication, JustFOIA has the ability to receive inbound and send outbound emails to requesters to keep them up-to-date on the progress of their request.
Requesters are also able to create their own account and check the status of their requests, process payments, track fulfilled request documents, and view request history through JustFOIA's self-service portal. With every request, users can calculate payments for equipment and labor and generate invoices which can be processed through Authorize.Net or PayPal. In addition, JustFOIA can generate reports on deleted forms, bottlenecks, payment total, process requests, time and materials, and more to provide visibility on specific processes for compliance with FOI regulations. JustFOIA is also able to integrate with Laserfiche and Adobe Acrobat.
Software by MCCimccinnovations.com