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Ricochet
5
93
4
19
3
3
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retail & Consignment Point of Sale System
Table of Contents
Is this product right for your business?
Find out with a
Ricochet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Ricochet overview
What is Ricochet?
Developed from our firsthand insights into the consignment industry, Ricochet is meticulously crafted to empower store owners for what lies ahead. Our cutting-edge software provides a holistic and future-ready solution, ensuring businesses are always one step ahead.
Ricochet stands out as the sole consignment software compatible with iPad devices, offering unparalleled flexibility and convenience. Seamlessly manage your consignors or vendors through the intuitive Ricochet Go App, available on both Apple and Android platforms.
With Ricochet Pay, effortlessly handle payments, issue gift cards, and send receipts and invoices via text messages, streamlining your financial processes. Plus, enjoy seamless integration with popular platforms such as Quickbooks, Avalara, and MailChimp, enhancing your overall business efficiency.
Starting price
per month
Pros & Cons
Inventory Consignor
Ease of Use
Vendor Management
Sale
User Interface
Bugs and Issues
Ricochet’s user interface
Ricochet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Ricochet?
The system was designed to enable a resemblance of online sales but the system fails to send notification of the sale with customer information to the merchant.
Select to learn more
Who uses Ricochet?
Based on 119 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Ricochet's key features
Most critical features, based on insights from Ricochet users:
All Ricochet features
Features rating:
Ricochet alternatives
Ricochet
Starting from
199
Per month
Circle-Hand
Starting from
99
Per month
Rose for Square
Starting from
50
Per month
ConsignCloud
Starting from
139
Per month
Ricochet pricing
Value for money rating:
Starting from
199
Per month
Flat Rate
User opinions about Ricochet price and value
Value for money rating:
To see what individual users think of Ricochet's price and value, check out the review snippets below.
Kathie R.
Owner
Jennifer G.
Owner
Ricochet integrations (4)
Integrations rated by users
We looked at 119 user reviews to identify which products are mentioned as Ricochet integrations and how users feel about them.
Integration rating: 2.0 (2)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
Integration rating: 4.0 (1)
“The integration with Mailchimp is important because it allows you to automatically collect and manage email subscribers from your website, making it easier to run email marketing campaigns, send updates, and stay connected with customers without manu”
Nikole C.
permit tech
Other top integrations
Ricochet customer support
What do users say about Ricochet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Ricochet customer support.
Widespread user sentiment highlights Ricochet's customer support as exceptionally responsive and easy to reach by phone, chat, or email.
A significant portion of users praise the knowledgeable, friendly, and professional support team that quickly resolves issues.
Broad user base appreciates that support staff remember their business needs and provide personalized, attentive assistance.
Common user feedback notes that customer support is consistently available, making users feel valued and heard when seeking help.
Support options
Training options
To see what individual users say about Ricochet's customer support, check out the review snippets below.
“Love the program and the customer service is always available to help me with any questions.”
Tami M.
Administrator
“Any software platform that services retail establishment needs to have life support available over the weekend and on holidays are the busiest time of year for businesses.”
Kathie R.
Owner
“Customer awareness and consideration is the worst in the business.”
Jennifer G.
Owner
“I would say their customer service are pleasant but rarely able to address our questions and concerns, they seemed pretty much clueless.”
Graham B.
Owner
Ricochet FAQs
Q. Does Ricochet support mobile devices?
Ricochet supports the following devices:
iPhone, iPad, Android
Q. What level of support does Ricochet offer?
Ricochet offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
