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Traverse Logo

Traverse

The right tools to facilitate the best outcomes.

(1)

Traverse Pricing, Features, Reviews and Alternatives

Traverse FAQs

Q. What type of pricing plans does Traverse offer?

Traverse has the following pricing plans:
Starting from: 1000.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Traverse?

Traverse has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Traverse support?

Traverse supports the following languages:
English


Q. Does Traverse support mobile devices?

Traverse supports the following devices:
iPad, iPhone


Q. Does Traverse offer an API?

No, Traverse does not have an API available.


Q. What other apps does Traverse integrate with?

Traverse integrates with the following applications:
OnBase, Laserfiche


Q. What level of support does Traverse offer?

Traverse offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

Traverse product overview

Price starts from

1000

/user

Per year

What is Traverse?

With Traverse caseworkers and social workers are equipped with the tools they need to support their work.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Documentation
Webinars
In Person
Live Online
Videos

Not sure about Traverse? Compare it with a popular alternative

Starting from

1000

/user

Per year

Free plan
Free trial
Pricing range

Starting from

2000

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Traverse pricing information

Value for money

4.0

/5

7

Starting from

1000

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Traverse features

Functionality

4.0

/5

7

Total features

20

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Activity Tracking
Document Management
Self Service Portal
API
Data Import/Export
Third Party Integrations

Functionality contenders

Traverse users reviews

Overall Rating

4.0

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

2

4

0

1

0

Overall rating contenders

MR
AvatarImg

Marie R.

Government Administration, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied with Product

Reviewed 2 years ago

Great

Pros

Easy setup and install. Easy to administer program.

Cons

There is nothing I do not like about the software.

Vendor response

Thank you so much for your feedback. We are so happy to hear that Traverse is not only easy for you to administer, but is helping social workers at your agency.

MB
AvatarImg

Marti B.

Government Administration, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Efficient Records Management Allows Staff to Focus on Casework Rather than Paper-Handling

Reviewed a year ago

When we initially started working with Northwoods, we used the Compass products. We needed to get out from under all of the mounds of paper we were constantly having to dig through for information. Being bound to paper case files is also a collossal waste of time and money - generating it, filling out forms, filing documents, storing documents, making sure you have necessary forms (hopefully the...

Pros

I love the fact that data is imported into Traverse from Connections, that our own customized forms are available to use within the software, that there is an established workflow for hand-off, review, sign-off, etc. I love the timelines that are automatically generated including major events during the life of a case, and the fact that content and case notes (if input regularly) are searchable, saving time and helping staff focus in on issues quickly, rather than reading through reams of paper hoping to find what they're looking for.

Cons

There is a learning curve with this software, as there is with any new product. It is extremely beneficial for caseworkers that invest the time to learn the system and "play with" it capabilities, then share what they learn with others. There are simple things that pop up that are a little frustrating because they seem like little things in practice that would make a world of difference in time-savings. The Northwoods Customer Success staff are VERY responsive to any and all suggestions, researching and providing feedback. We are very appreciative of that - makes our staff feel they have hope to tweak those areas that would be helpful, rather than just accept the way the system is like they have to do with Connections.

Vendor response

Thank you for sharing your feedback. We are thrilled to hear that Traverse is helping support workers so they can focus on casework!

SL
AvatarImg

Sally L.

Government Administration, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I don’t really use traverse

Reviewed a year ago
Pros

Nothing. Nothing. Nothing. You forced me to type 40 Characters.

Cons

Not intuitive. I use it when I’m on call to and each time I use it I still don’t know how to pass off a document and have to wait until business hours to get help form a daily use. If it were intuitive, I would know how to pass off a document after a 2-3 month gap of use because it would just be natural.

Vendor response

We are sorry to hear Traverse isn't meeting your expectations, Please reach out to your customer success manager so we can learn more about your challenges and what we could do to better meet your needs.

BA
AvatarImg

Bobby Ann C.

Individual & Family Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps reduce paperwork and streamline the location of documents

Reviewed 2 years ago

I am a strong believer in the value of Traverse, my entire unit uses it an it makes being it easier for me to know exactly what we need when situations arise that people are off or if some one fills in for another staff. It has become very fluid within my unit and I love not having to worry about loosing paperwork because its created, signed and saved in traverse.

Pros

I love that it is something that I can easily use in the field or in the office. As a one stop program it reduces the need for extra steps to get documents uploaded into an easy to share filing system.

Cons

The app has some glitches that can sometimes be frustrating. And it can be a bit of a process to get forms updated

Vendor response

We appreciate you taking the time to share your feedback. Thank you for your continued partnership.

JM
AvatarImg

Joy M.

Government Administration, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Traverse- the good/bad

Reviewed a year ago

Overall it has been great. People are very helpful when sought out.

Pros

Easy functionalilty and overall flow of software. Appreciate that it is person focused rather than case focued as pilot was. Downloading completed content, ability to change things is a perk vs pilot.

Cons

I will the county did more work up front in getting folks ready for deployment. It felt rushed but that was because the folks who were doing the work were already swamped with other work.

Vendor response

We really appreciate you taking the time to share your thoguhts. Thank you for your continued partnership with Northwoods!

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