AbbaDox Reviews - Pros & Cons, Ratings & more

Nextech EHR & PM

NextGen Office

Pabau

AbbaDox is a healthcare software provider specializing in radiology workflow solutions. The company’s comprehensive cloud-native platform helps outpatient imaging centers optimize their operations throughout the entire patient journey.

AbbaDox

Android

Web-based

Windows

iPad

iPhone

IT Director

Abbadox has been an amazing system to date. We replaced an outdated RIS and it's amazing to have so many new features available to our staff, patients and referring physicians.

It's an easy to use system backed by outstanding customer service. Both their sales and support teams were with us every step of the way.

President

We've been able to integrate it seamlessly with our PACS and other business critical functions. The product is also continuously improving and evolving to stay relevant and on the leading edge.

Facility Administrator

Ease of use and workflow. From the very start to the completion of a scheduled exam, this is a great product to work with.

Front Desk Supervisor

The program is very user friendly. It is nice to be able to print appointment details for the patient.

It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should.

Network Engineer

An excellent EMS/EMR that makes it easy to do the things we need.

An amazing product from an outstanding company.

Their software is feature rich. The integration was smooth and their team took their time to really understand our unique workflows so they could customize their system to meet our daily needs.

Regional Sales Director

The timeout feature when looking at appointments. You used to be able to go back 12 months, now it is limited to 6 months.

PACS Administrator

Their support staff is responsive and attentive. Even if there is a bad day, they handle the pressure with professionalism and poise.

Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away.

PowerServer RIS/PACS

Very easy to get use to using the product. Good support when issues arise!

End user of Abbadox Review

My experience with AbbaDox has been very pleasant. The software works well, and we don't have to call in many tickets. Their support staff is responsive and attentive. Even if there is a bad day, they handle the pressure with professionalism and poise. 

AbbaDox - Break metrics records, not the bank.

has been positive but the implementation was very challenging, especially with the loading time. 

Feedback

I use the CRM and RIS daily, very user friendly, and gets me the answers I need quickly.

AbbaDox makes Radiology easy

Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away. It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should.

An amazing product from an outstanding company

Excellent!  The one-on-one care from AbbaDox's team has been phenomenal.  

AbbaDox Administrative Revue

It was easy to learn and easy to train new employees to use.

Abba is rad

Excellent product for what our 50+ year practice needs to support multiple counties here in Florida. 

An excellent EMS/EMR that makes it easy to do the things we need

Very user friendly. Everyone has been nice and very informative.

Great program

The implementation team has been wonderful and responsive. They are willing to help customize settings to better suit our needs.

AbbaDox Review

An amazing company with an outstanding software solution

A company or product is only as strong as the people behind it.  That is what separates Abbadox from other companies we've worked with.  It's easy to make promises while trying to sell a product but there are very few companies who actually stand behind their words and fulfill those promises.  Abbadox has been a true partner with us in improving our workflow and helping us to serve our patients and Medical Providers.

True Partners/Collaborators

Abbadox Careflow

Nuestra experiencia ha sido muy buena ya que ha llenado unas necesidades que tenía la empresa.

Abbadox nuestra herramienta de trabajo en BM

Abbadox our work tool in BM

Dear Raysa,

Thank you for taking the time to share your thoughtful review of AbbaDox. We are delighted you find our software simple to handle and beneficial to your workflow and patient service. Our utmost priority is to ensure our customers have a positive experience with our software, and we are happy to know that we are fulfilling that commitment.

Your feedback about the pending area and its synchronization with the scheduler is crucial to us. We continually strive to improve our software based on the insights we receive from valued customers like you. Please know that we take your concerns seriously and will work towards addressing this issue. Your innovative solution of creating pending books by modality is greatly appreciated and we will also take this into consideration.

Once again, thank you for your feedback. It's customers like you who inspire us to keep improving. If you have any more suggestions or need any assistance in the future, please don't hesitate to reach out.

Best Regards,
Customer Service Team, AbbaDox

Radiology practice

Dear Myrna,

Thank you for taking the time to review AbbaDox. We're thrilled you've found our software easy to use and effective in managing patient scheduling and workflow organization within your radiology practice.

Regarding the occasional slowness you've experienced when editing and signing reports, we're sorry to hear about this and appreciate your feedback. Sometimes, these situations might occur due to a need for specific training or knowledge about the functionalities of the software. We would be more than happy to assist you with this. Our dedicated team can provide tips and walk you through the process to ensure maximum efficiency and performance.

We encourage you to reach out to our customer support team at your earliest convenience, so we can offer personalized guidance and make sure you're utilizing AbbaDox to its fullest potential.

We're pleased to hear that your overall experience with us has been tremendous, and we look forward to continuing to support your needs in the future.

Warm Regards,
AbbaDox Customer Support Team

My AbbaDox Experience

Dear Jackie,

Thank you so much for your feedback and for sharing your experience with AbbaDox.

We're glad to hear that you find the feature to view multiple exams for the same patient useful. Our aim has always been to provide a software that offers convenience and efficiency to our users.

On the issue you mentioned about the difficulty in copying and pasting patient info when rescheduling, we truly appreciate you bringing this to our attention. We continually strive to improve our software based on our user's needs and suggestions. This point has been taken into consideration and we will share it with our development team for further evaluation.

It's great to hear that you find AbbaDox overall a good program. Our mission is to provide software that meets our clients' needs while also making their work easier and more efficient.

Please don't hesitate to reach out if you have any more comments, concerns, or suggestions. We appreciate your valuable input!

Best Regards,
Customer Service Team, AbbaDox

abbadox 

Dear Rebecca,

Thank you for your review of AbbaDox and for the positive comments about the user-friendly nature of our software.

We heard your feedback about the occasional slowness and wanted to inform you that we recently implemented an update to address this issue. We are committed to ensuring our software performs optimally and efficiently, and we hope you will find improvement in its speed.

We appreciate you sharing your positive experiences with patient information management using AbbaDox. Your feedback helps us to improve and provide the best service possible.

If you have any more suggestions or need assistance with anything else, please feel free to reach out.

Best regards,
Customer Service Team, AbbaDox

accesible

Dear Nicole,

Thank you for taking the time to provide feedback on AbbaDox. We are glad to hear that you find our software easy to access and manage.

We understand that our cloud-based design requires a steady internet connection, which may sometimes be a challenge. We are continually working to optimize our platform to function even under limited connectivity, but unfortunately, some level of internet connection is needed for full functionality.

We truly value your feedback as it helps us improve our software and the user experience. Please do not hesitate to reach out if you have any further comments or suggestions.

Best regards,
Customer Service Team, AbbaDox

review mri 

Dear Javona,

Thank you for taking the time to review AbbaDox. We greatly value your feedback and are thrilled that you find our software easy to use and learn.

We apologize for the occasional slowness you experienced in the past. Our team is committed to ensuring optimal performance and usability, and we're glad to inform you that a patch addressing this issue has been released. We hope this improves your experience even further.

Your satisfaction is our priority, and we appreciate your kind words about our software. If you need anything else or any further feedback you'd like to provide; please don't hesitate to contact us.

Best regards,
The AbbaDox Customer Servive Team

Easy to Use

Dear Darynn,

Thank you so much for taking the time to leave us this review.

We're delighted to hear that you've found AbbaDox easy to use and that you appreciate how straightforward it is to find and save reports. Our team has worked hard to make these functions intuitive, and it's wonderful to know we're meeting your needs in these areas.

Regarding the scope of usage, we appreciate your honesty and understand that your use of AbbaDox is specific to your role. We would be happy to arrange a short demonstration to highlight additional features that may benefit you. AbbaDox offers a variety of functionalities beyond report management that may further streamline your work process and provide additional value to you.

Of course, we are always here to assist you in any way we can. Feel free to contact our customer support team if you have any questions or need assistance.

Thanks again for your feedback - it helps us improve and serve you better!

Best Regards,
The AbbaDox Customer Service Team

AbbaDox Reviews (2025)

Suggested alternatives

Pros and cons

20 reviews