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Foothold

Human services software for behavioral health and I/DD.

Table of Contents

Is this product right for your business?

Find out with a

Foothold - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Foothold overview

What is Foothold?

We offer a cloud-based human services and electronic health record (EHR) management solution designed to help human services organizations manage processes related to customer support, billing, data security, and more. The platform enables managers to customize services plans, forms, and reports as well as streamline operations for support and training teams.

The software comes with an employment module, which enables organizations to add, modify, and remove records related to consumers, employees, employers, training, and more. The platform offers a host of features such as contact logs, progress notes, patient/client search, medical records, entitlement management, incident reporting, consumer records, role-based permissions, and password protection. The built-in scheduling system allows users to handle staff shifts, medical programs, and patient appointments. Plus, the agency file cabinet functionality lets administrators attach multiple document formats such as DOC, XLS, PDF and JPG/BMP images to the application’s homepage.

The software also includes a human resources (HR) module, which enables managers to maintain employee records, time-off requests, payrolls, salary histories, and work schedules. Plus, the system allows users to gain insights into operations, agency programs, and employee performance, as well as export reports into Microsoft Excel files.

Key benefits of using Foothold

- Efficiency - Our easy-to-use software helps staff document services more efficiently and accurately, while creating consistency and streamlining your workflows. Save time with the tools you need to improve performance on key metrics such as staff productivity, client engagement, and outcomes.
- Billing - With billing functionality seamlessly integrated within the service modules of your electronic record, billing for services across your agency becomes a streamlined process.
- Security - We take the responsibility of safeguarding the electronic protected health information (ePHI) data in our care very seriously. In fact, we have recorded one of the highest scores ever seen when our security measures were tested against the standards of HIPAA and the Federal Department of Health and Human Services.
- Partnership - We offer more than software. Through our full-service implementation, training, ongoing support, and consultation services, we offer a valuable partnership backed by decades of human services experience. With responsive and proactive customer support, our clients know that we’re there for them when they need us.

Starting price

2000per feature /
per month

Alternatives

with better value for money

Foothold’s user interface

Ease of use rating:

4.6

(51)

Foothold pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(17)

5(33)

What do users say about Foothold?

Users think Foothold is user-friendly, with staff finding it easy to learn, navigate, and customize for different roles and programs. They appreciate the responsive support team, frequent training sessions, and the ability to efficiently manage client information and notes. Some mention that on-line resources can be hard to navigate and mobile access is challenging. They find extra keystrokes tedious at times.

Reviewers appreciate AWARDS for meeting diverse documentation and reporting needs across multiple agencies and programs. They say it offers reliable compliance with regulatory requirements and ongoing support. Some feel certain workflows could be streamlined and want more flexibility in customization.

Select to learn more

Who uses Foothold?

Based on 51 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care

Nonprofit Organization Management

Hospital & Health Care

Individual & Family Services

Others

Use cases

Case Management

Mental Health

Human Services

Patient Case Management

Therapy Notes

Foothold's key features

Most critical features, based on insights from Foothold users:

HIPAA compliant

4.8

(10)

Client management

4.7

(11)

Case management

4.7

(10)

Reporting & statistics

5.0

(6)

Charting

4.1

(7)

For mental/behavioral health

4.2

(5)

All Foothold features

Features rating:

4.3

(51)

Real-Time reporting

5.0

(4)

Electronic signature

4.0

(4)

Forms management

5.0

(1)

Appointment scheduling

3.7

(3)

Self service portal

5.0

(1)

Contact management

4.0

(1)

Customizable fields

4.3

(3)

EMR/EHR

4.2

(5)

Reminders

4.0

(2)

Customizable forms

5.0

(3)

Customizable reports

5.0

(5)

Calendar management

3.8

(4)

Case notes

5.0

(5)

Patient records management

4.5

(2)

Document management

4.0

(6)

Compliance management

4.0

(2)

Scheduling

4.0

(3)

Billing & invoicing

4.0

(1)

Records management

(0)

Workflow management

(0)

Progress tracking

(0)

Progress reports

(0)

Progress notes

(0)

Program management

(0)

Point of care system

(0)

Payroll management

(0)

Payment processing

(0)

Patient management

(0)

Nursing Forms Tracking

(0)

Notes management

(0)

Multi-Provider practice

(0)

Wait list management

(0)

Treatment planning

(0)

Transaction management

(0)

Training management

(0)

Time tracking

(0)

Therapy notes

(0)

Team Notes

(0)

Task scheduling

(0)

Task management

(0)

Staff scheduling

(0)

Self Payment

(0)

Role-Based permissions

(0)

Reporting/Analytics

(0)

Reimbursement management

(0)

Referral tracking

(0)

Referral management

(0)

Data import/export

(0)

Contact database

(0)

Confirmations/Reminders

(0)

Compliance tracking

(0)

CNA Tracking

(0)

Clinical care

(0)

Client Chart Audit Tools

(0)

Claims management

(0)

Child Welfare Management

(0)

Certification & licensing

(0)

Case List Management

(0)

Candidate profiles

(0)

Automated scheduling

(0)

Authorization Tracking

(0)

API

(0)

Activity tracking

(0)

Activity Planning

(0)

Multi-Location

(0)

Medical history records

(0)

Medical billing

(0)

MDS Review

(0)

Level of Care Evaluation

(0)

Initial assessments

(0)

Incident management

(0)

Home health care management

(0)

Group Notes

(0)

Goal setting/tracking

(0)

Geriatric care

(0)

For nursing homes

(0)

For home care providers

(0)

Employee management

(0)

Eligibility verification

(0)

E-Prescribing

(0)

Data security

(0)

Foothold awards

Foothold alternatives

Foothold

4.6

(51)

Starting from

2000

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.5

Customer Support

4.6

TheraNest

4.4

(996)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.4

Mitratech INSZoom

3.5

(4)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

3.3

Features

3.5

Value for Money

3.0

Customer Support

4.0

Case Master Pro

5.0

(19)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Foothold pricing

Value for money rating:

4.5

(51)

Starting from

2000

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Foothold price and value

Value for money rating:

4.5

(51)

To see what individual users think of Foothold's price and value, check out the review snippets below.

“Foothold AWARDS is easy to use, responsive to regulatory changes, excellent service and help desk.”

Darlene P.

COO

“What I like most about foothold is the ability to speak with someone about your issues. I have worked with AWARDS for many years and have always received assistance in a timely manner.”

shearon J.

Director of Housing Services