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MatrixCare Home Health & Hospice vs ECP Comparison (2026)

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MatrixCare Home Health & Hospice logo

MatrixCare Home Health & Hospice

ECP logo

ECP

Overview

MatrixCare helps you balance efficiency and compassion for the best care. And today, our comprehensive point-of-care app is the software of choice for professional hospice and palliative care organizations. We provide an diversified suite of solutions that can grow with you.

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

258

5

4

3

2

1

118

93

36

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.6

179

5

4

3

2

1

125

47

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.”
SL

Samantha L.

RN

“The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.”
SL

Samantha L.

RN

“You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away.”
Verified reviewer profile picture

Lauren R.

Marketing & Sales Support Assistant

Pros

“The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents.”
KC

Kara C.

Divisional Director of Care

“Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes.”
Verified reviewer profile picture

Charlene P.

Vice Presidnet of Resident Care

“Customer support, ability to customize service plans to RAT, ability to enter in late entries, dashboard information with ability to drill down, easy to use”
HZ

Heather Z.

Owner

Cons

“There are too many toggle options to get from one screen to another”
JM

Jim M.

Administrator

“I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions.”
LC

LISA C.

Assistant

“this system is very not user friendly makes extra work time to complete tasks.”
MG

Mark G.

RNAC

Cons

“Rigid programming that prevents what feels like simple adjustments - attaching a note to the email when sending the service plan out, being able to bold items in the tasks for staff to see important things”
HZ

Heather Z.

Owner

“There are too many fields that need to be completed but don't tell you what form they are for until you pull up each form individually and then update the forms from that place”
TG

Teresa G.

Sales Director

“There's a glitch that happens at times that causes the inventory to be off.”
ME

Megan E.

Operations Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features33
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Bereavement Management
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • Forecasting
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Interaction Tracking
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Pipeline Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Spend Management
  • Staff Management
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Volunteer Management
  • Work Order Management
  • Workflow Management
  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Bereavement Management
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • Forecasting
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Interaction Tracking
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Pipeline Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Spend Management
  • Staff Management
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Volunteer Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations4
  • Aline
  • Amazon QuickSight
  • Axys
  • BestRx
  • Brightree
  • Carefeed
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • FrameworkLTC
  • Health Recovery Solutions
  • HubSpot CRM
  • IPS
  • Inovalon Provider Cloud
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • OnShift
  • PioneerRx
  • PrimeRx
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Trella
  • Welcome
  • WelcomeHome
  • eMenuCHOICE
  • Total integrations38
  • Aline
  • Amazon QuickSight
  • Axys
  • BestRx
  • Brightree
  • Carefeed
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • FrameworkLTC
  • Health Recovery Solutions
  • HubSpot CRM
  • IPS
  • Inovalon Provider Cloud
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • OnShift
  • PioneerRx
  • PrimeRx
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Trella
  • Welcome
  • WelcomeHome
  • eMenuCHOICE