Carbon Health - 2024 Pricing, Features, Reviews, & Alternatives

Carbon Health is a cloud-based healthcare platform that integrates Electronic Health Record (EHR) handling with practice management to provide an all-in-one solution. The system is supported by smartphone and tablet apps available across Android and iOS, with the purpose of connecting outpatient clinics and services to patients. Before visits, Carbon Health enables appointments to be booked and scheduled online, offering website integration through a branded page hosted on carbonhealth.com or via an embedded scheduling widget on an existing domain. Patients can then request practice visits that suit them through the mobile app, using the device itself to scan insurance cards and verify with broker API in real time to successfully onboard covered patients. Users can go paperless with automated intake and collection of patient medical histories, while a companion kiosk app offers self-service registrations and check-ins within the practice waiting room.

Communication possibilities are enhanced with HIPAA compliant chat messaging built directly into the platform, along with live two-way and billable video calling for virtual, telemedicine consultations. Automatic SMS appointment reminders and push notifications aim to minimize no-shows or cancellations, while additional features go on to support the experience during the visit itself. One-touch check-in with insurance checking, triage, the raising of e-prescriptions, lab requesting and medical imaging are all incorporated, with charting options aided by customizable templates and macros for filling out treatment plans according to common conditions. Subsequent to visit completion, Carbon Health provides billing functionality that automatically extracts CPT/ICD10 insurance codes, processes payment collection and also ensures medical records are securely shared during the ongoing referral process.