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Carbon Health Logo

Carbon Health

All-in-one, cloud based care management platform for clinics

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Carbon Health Pricing, Features, Reviews and Alternatives

Carbon Health product overview

What is Carbon Health?

Carbon Health is a cloud-based healthcare platform that integrates Electronic Health Record (EHR) handling with practice management to provide an all-in-one solution. The system is supported by smartphone and tablet apps available across Android and iOS, with the purpose of connecting outpatient clinics and services to patients. Before visits, Carbon Health enables appointments to be booked and scheduled online, offering website integration through a branded page hosted on carbonhealth.com or via an embedded scheduling widget on an existing domain. Patients can then request practice visits that suit them through the mobile app, using the device itself to scan insurance cards and verify with broker API in real time to successfully onboard covered patients. Users can go paperless with automated intake and collection of patient medical histories, while a companion kiosk app offers self-service registrations and check-ins within the practice waiting room.

Key benefits of using Carbon Health

  • Carbon Health is an all-in-one care and practice management platform for healthcare clinics and practices of all types, adding before-visit support for patients including online appointment scheduling, patient onboarding, automated intake, kiosk app availability and secured HIPAA compliant messaging.


  • Scheduling capabilities can be provided via a branded practice page hosted on the Carbon Health website or embedded into an existing practice website with a special widget, while patients can also place appointment bookings through the companion mobile app.


  • During a practice visit Carbon Health offers one-touch check-in, triage, template-based charting, e-prescription issuing, lab requesting and results viewing, medical imaging and more.


  • Billing with automatic insurance code extraction and secured payment collection encourages practices to effectively monetize services after patient care, while the sharing of confidential medical records during further specialist referrals is also promised.


  • Carbon Health mobile apps are natively available for Android and iOS platforms, allowing remote patient access to live doctor chat with video, same-day appointment scheduling, the viewing of treatment plans or medial records, prescription order tracking and online billing.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online

    Carbon Health pricing information

    Value for money

    4.7

    /5

    4

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Carbon Health features

    Functionality

    3.8

    /5

    4

    Total features

    61

    7 categories

    Most valued features by users

    HIPAA Compliant
    Appointment Management
    Billing & Invoicing
    Reminders
    Scheduling
    Patient Records Management
    Alerts/Notifications
    Appointment Scheduling

    Functionality contenders

    Carbon Health users reviews

    Overall Rating

    4.0

    /5

    4

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    1

    0

    1

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Carbon Health's platform is seamless and user friendly as an electronic health record.

    Reviewed 5 years ago
    Pros

    From a clinical back office standpoint, I feel the triaging process is very intuitive. The tabs of room assignment, HPI, past history and vitals are easily accessible in one area. I like the icon features in the patients' charts to notify the staff of procedures, lab tests, medications, or xrays being ordered. For Direct Urgent Care, Carbon Health has been awesome at placing all of our most frequently used labs, procedures and medications at the top of our list when doing orders. I also like the idea that the patient has more control over their medical record and is given the option to input all their past history prior to being seen in clinic. Overall, I feel the Carbon Health team has been very receptive and responsive in helping cater the EHR to assist Direct Urgent Care needs.

    Cons

    The only minor con that comes to mind is having the schedule automatically refresh when patients make appointments. I know the Carbon Health team has acknowledged this and is currently working on it.

    Vendor response

    Thank you so much for your detailed review, Stephanie! We are glad to hear you enjoy you enjoy the ease-of-use of our platform as well as our patient facing app. It will only get better from here!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Carbon platform has significantly increased the efficiency of our clinic workflow!

    Reviewed 5 years ago
    Pros

    The patient app is a great tool for our patients have better access to us and their records. The app provides a fast and easy way for patients to ask questions directly to their clinician, fill their prescriptions and view their lab results. Our patients love the chat feature! Several of our patients have commented that they were blown away by the ease of communication with their clinician, scheduling appointments and accessing their records. We agree :) On the EHR side, our documentation time has decreased. By using machine learning along with customizable templates and macros, the charting process has become more streamlined and efficient for our practice.

    Cons

    From the patient perspective, following up with a specialist currently requires several steps including obtaining referrals, transferring medical records, checking insurance eligibility, checking appointment availability, etc. The Carbon app will allow patients to do all of the above directly from the app but to do this we need more providers to join the group :)

    Vendor response

    Thanks for the fantastic review Sharmin! Great to have you as a partner, it will only get better as the network grows :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Neat patient App. Not enough backbone or structure to be a functional EMR.

    Reviewed 4 years ago
    Pros

    Patient App is handy. Ability to video chat is convenient.

    Cons

    Scheduling is very unorganized. Actual medical record is very difficult to decipher.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Easy to navigate through. Quick turnaround for customer support!

    Reviewed 5 years ago
    Pros

    Clean look, all the information you need is on one page and you don't have to flip through different windows to find what you need.

    Cons

    Prescribing medications can be a bit confusing. Some of the doses are incorrect and it will not let you proceed unless you pick a package for the medicine, which sometimes has a different amount than what you need.

    Vendor response

    Thank you for the review Rita! We have new upgrades to our ePrescribe feature coming soon, we're excited for the improvements!

    Carbon Health FAQs and common questions

    Q. What type of pricing plans does Carbon Health offer?

    Carbon Health has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Carbon Health?

    Carbon Health has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Carbon Health support?

    Carbon Health supports the following languages:
    English


    Q. Does Carbon Health support mobile devices?

    Carbon Health supports the following devices:
    Android, iPad, iPhone


    Q. Does Carbon Health offer an API?

    No, Carbon Health does not have an API available.


    Q. What level of support does Carbon Health offer?

    Carbon Health offers the following support options:
    Phone Support, Email/Help Desk, Chat

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