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CentralReach vs CR Essentials Comparison (2026)

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CentralReach

CR Essentials

Overview

CentralReach supports mental health practices with robust tools for billing, scheduling, clinical documentation, and secure client data management. Native mobile apps and API integrations enhance efficiency and accessibility.

CR Essentials is the all-in-one ABA software for growing practices. Manage scheduling, billing, payroll, and clinical programs in one platform with unlimited training and expert support. With mobile data collection and AI-powered notes, providers spend less time on admin and more time with clients.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

159

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

Pros

“CentralReach keeps scheduling, session notes, data collection, billing, and client information all in one place, making it convenient and organized.”

Viergela C.

Easy access

“As an RBT having a server accurately save the data tracked is highly important however CentralReach would randomly (likely due to using the website only) log me out and erase the data I had collected up until that point because if I did not press the save button after every data point collected.”

Kimberly B.

RBT

“CentralReach is great to have everything in one place, such as data collection, onboarding paperwork, timesheets, billing, claims, invoicing, trainings, etc. Haven't been able to find another platform that has all of this.”

Maria C.

Owner

Pros

“Behaviorsoft is very easy to use, it allows you to see all the necessary information for all team members in one place.”

Gretchen G.

BCaBA

“Behaviorsoft is extremely easy to use. As a behavior analyst saves me a lot of time being able to generate my monthly summaries.”

Eduardo L.

Lead Analyst

Cons

“The system can sometimes be slow, glitchy, or log users out unexpectedly.”

Viergela C.

Easy access

“Reporting and tracking in the Learning platform is weak, Making it hard to follow progress on the learning side.”

Carole M.

Operation Manager

“After many years of making it work, with tons of service disruptions because the software was down for sometimes days at a time, and not trusting that the high additional monthly costs would make it that much better for us, we decided to switch to a different platform, only to be told that they had automatically renewed our annual policy a full month before it was due for renewal, insisting that our contract had been on auto-renewal for years even though they manually renewed with us every year prior.”

Shannon P.

Practice Manager

Cons

“Too expensive for a small company, and many of the features are not user-friendly. ”

Maria C.

Owner

“Customer service is slow to respond and often times unable to fix glitches, thereby delaying critical processes.”

Nathan O.

CFO, RBT