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myUnity
5
62
4
52
3
15
2
5
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The EHR Software for Post-Acute Care Settings
Table of Contents
myUnity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
myUnity overview
What is myUnity?
Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care.
No duplicate entry. No starting over.
Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation.
myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years.
No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow.
Starting price
Pros & Cons
Device Compatibility
Information Management
Improvements and Comparisons
User Interface
Integrations
myUnity’s user interface
myUnity review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.0
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about myUnity?
Users say myUnity is very user friendly, easy to learn, and simple for both clinicians and office staff to navigate. They appreciate the clear layout, quick training process, and helpful dashboards, though some mention limited customization and occasional bugs or glitches that require support intervention.
Reviewers indicate customer support is generally responsive, knowledgeable, and helpful in resolving issues, but some experience delays or difficulty reaching support at times. They feel the user interface could be more intuitive and customizable, and note that learning curves exist for certain features or updates.
Select to learn more
Who uses myUnity?
Based on 142 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
myUnity's key features
Most critical features, based on insights from myUnity users:
All myUnity features
Features rating:
myUnity alternatives
myUnity
Starting from
No pricing info
StoriiCare
Starting from
No pricing info
Connecteam
Starting from
29
Per month
ShiftCare
Starting from
8
/user
Per month
myUnity pricing
Value for money rating:
Starting from
No pricing info
User opinions about myUnity price and value
Value for money rating:
To see what individual users think of myUnity's price and value, check out the review snippets below.
Brooks L.
Healthcare Representative
Omotola W.
Medical officer
myUnity integrations (1)
Integrations rated by users
We looked at 142 user reviews to identify which products are mentioned as myUnity integrations and how users feel about them.
Integration rating: 2.0 (1)
“This was where we housed incident reports”
Carlo L.
Health Information Systems Educator
Integration rating: 4.0 (1)
“It's helpful for automation of processes, but it is also not reliable.”
“This improved the user experience”
Ali S.
Systems Analyst
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Other top integrations
myUnity customer support
What do users say about myUnity customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of myUnity customer support.
The majority of users highlight friendly, knowledgeable support staff who provide clear, reliable guidance and quick solutions.
Widespread user sentiment praises the prompt response times and the team's willingness to help with any issue, big or small.
A minority of users report difficulty reaching live support, long hold times, and less optimal support hours for certain regions.
Support options
Training options
To see what individual users say about myUnity's customer support, check out the review snippets below.
“pricey for a small business in the long run , i guess because they are meant for bigger businesses.”
michelle o.
pca
myUnity FAQs
myUnity has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does myUnity support mobile devices?
myUnity supports the following devices:
Android, iPhone, iPad
Q. What level of support does myUnity offer?
myUnity offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base
