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Fitbit Logo

Fitbit

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Cloud-based fitness tracker application.

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Fitbit Pricing, Features, Reviews and Alternatives

Fitbit FAQs

Q. Who are the typical users of Fitbit?

Fitbit has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Fitbit support?

Fitbit supports the following languages:
English


Q. Does Fitbit support mobile devices?

Fitbit supports the following devices:
Android, iPhone


Q. Does Fitbit offer an API?

Yes, Fitbit has an API available for use.


Q. What level of support does Fitbit offer?

Fitbit offers the following support options:
Email/Help Desk, Knowledge Base

Fitbit product overview

What is Fitbit?

Designed for individuals, non-profit organizations, education, mining, healthcare, manufacturing, IT, and other industries, Fitbit is a cloud-based fitness tracker application that helps streamline corporate wellness programs. The platform helps individuals track sleep quality, monitor health rates, and access self-learning programs from a unified platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Videos
Documentation

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Free plan
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Pricing range

Starting from

200

Per month

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Fitbit features

Functionality

4.5

/5

53

Total features

10

2 categories

Most valued features by users

Reporting & Statistics
Patient Records Management
Care Plan Management
Employee Portal
Gamification
Goal Setting/Tracking
Health Monitoring
Incentive Management

Fitbit users reviews

Overall Rating

4.6

/5

53

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

37

10

5

1

0

Pros
Its nice that it connects to your watch which you wear all day, and even all night, and lets you see your own data over time. Data is always fun to look at, especially when its about you.
It's not too complicated or distracting. Keeping the key functions to the minimum which helps me to stay focused and motivated.
Amazing what those engineers measure in this little wrist-worn device: so many body functions. The software helps to sort it all out and present it in an understandable and relevant fashion.
Cons
In some cases I can't carry my celphone, so some information got lost.
I can’t think of any features the Fitbit app is missing.
It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day.

Overall rating contenders

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Dr. Jeanette D.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fitbit is great for tracking health metrics

Reviewed 6 months ago

I've been using Fitbit for several years and enjoy it. It helps with accountability of health metrics and I like receiving the weekly progress report in my email inbox so I can compare my metrics to the week before.

Pros

Ease of tracking health metrics like: heart rate, type of exercise, step count, miles walked, stairs climbed, number of exercise days, number of active minutes, hourly activity, calories burned, sleep duration, menstrual health, weight, and food consumed. The Fitbit also has a stopwatch and timer feature.

Cons

It does not offer a lap feature. Thus, if you want to see how fast you walked in 1 lap and compare it to a second lap, the Fitbit cannot do this.

cJ
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carol J.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A daily reminder to move

Reviewed 3 months ago
Pros

Counts steps, reminds me to move, counts my heart rate to keep track of zone minutes, monitors sleep. With a job like mine, which involves a lot of sitting, it helps me be intentional about moving throughout the day. Taking care of my health makes me a better therapist

Cons

It was glitchy to initially set up with the phone app. But I called and a person talked me through it

PC
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Patricia C.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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The faster I go, the less it counts...

Reviewed a year ago

I help my clients with performance goals - fitness, career and family. And while Fitbit has been responsive when a device fails, it has completely ignored my attempts to make them aware of these glaring inaccurate data issues. Because I have two clients with A-Fib, the Sense 2 device has been intriguing but I can't in good conscience recommend the product to these clients without Fitbit addressing and fixing the data error issue. a 5% error rate is tolerable for the type of client I work with - we're not looking at ironman competitors here where every second of training must be accurate and accounted for. In no world where performance improvements measure in fractions of a % is a 40% error acceptable or tolerable.

Pros

Heartrate zone tracking - peak, cardio and fat-burn, sleep score.

Cons

Inaccurate as hell! I use a gps trail tracker for my distance and pace tracking (MapMyWalk and Strava) It's relatively accurate if I walk at a 20 minute per mile pace or slower, within 5% of other devices. However, if I walk the exact same distance at a 17:30 minute pace, I lose 20% of my steps and distance. And if I walk a 15 minute/mile pace, I lose 35-40% of my steps and distance. I've walked officially...

PD
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Peter D.

Building Materials, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Novice user, but very happy

Reviewed 7 months ago

I have had a very pleasant overall experience, almost three years now I think. I wore out one wrist band, but it was easy to go online to buy replacements. FitBit works, gets consistent data and simply does what it says it will do, which alone is a huge positive in today's world.

Pros

The thing I happen to like the most is the wide variety of data available. I particually like the heart beat and sleep info.

Cons

Seems counter intuitive to re-boot. So simply turning off and on is not very easy to do until you know how.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The future of Health Solutions

Reviewed 3 years ago

I think that information well analyzed could tell us a lot about our present a future health. This is the way

Pros

There are wereables. There is a lot of info. Here is one way to have everythng recorded, analyzed. It's the future of health adminitration.

Cons

It wold be great to get more and more info about us. Blood pressure, glucose, oxygen, etc. Everything in "the blender" could tell us a lot about our health and patterns.

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