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Hippo
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engagement automation and customer support platform
Table of Contents
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Hippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Hippo overview
What is Hippo?
Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.
Hippo’s user interface
Hippo reviews
Overall rating
4.8
/5
4
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.75/10
5
4
3
2
1
3
1
0
0
0
Hippo's key features
Most critical features, based on insights from Hippo users:
All Hippo features
Features rating:
Hippo alternatives
Hippo
Starting from
17
Per month
Starting from
Free
Slack
Starting from
8.75
/user
Per month
LiveChat
Starting from
25
/user
Per month
Hippo pricing
Value for money rating:
Starting from
17
Per month
Usage Based
User opinions about Hippo price and value
Value for money rating:
Hippo support options
Typical customers
Platforms supported
Support options
Training options
Hippo FAQs
Q. Does Hippo support mobile devices?
Hippo supports the following devices:
iPad, Android, iPhone
Q. What level of support does Hippo offer?
Hippo offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk