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Food delivery management software for merchants
Yelo Pricing, Features, Reviews and Alternatives
Yelo product overview
What is Yelo?
Yelo is a food delivery software that helps businesses create responsive websites using custom themes to sell products and facilitate peer-to-peer rentals. The platform allows managers to build static web pages and automatically detect visitors’ locations in real-time.
Typical customers
Platforms supported
Support options
Training options
Yelo pricing information
Yelo features
Yelo users reviews
Overall Rating
3.8
/5
31
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
16
5
3
1
6
Noor Z.
Verified reviewer
Food & Beverages, 1-10 employees
Used daily for less than 6 months
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staff are very attainable even on weekend when we have an emergency. Very helpful and nice. They know their work. The system is easy to use and very fast responding. Can be easily integrated with several gateways.
easy to use, very user friendly, fast system, very fast to deliver.
the arabic translation isn't working as well as the original english page on the application. Also there is a banner on the website that wasn't there at first and now we are having some difficulties removing it, from what I understood we can't remove it. Also with the filter option, it's not working well, when customers choose a certain filter on the application it doesn't give the options that were...
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
Girish K.
Verified reviewer
Information Technology and Services, self-employed
Used daily for less than 6 months
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Very good interaction with Sales and Project Implementation team. The team was patient with us as we had a few important people on holidays when implementation started and Yelo team patiently waited for the right person to arrive.
Lots of options to cater to your business needs Continuous improvements and new features added to the platform Very easy to create a test account and get it up an running (took me only 15 minutes to set up our site)
Documentation not updated as frequently as new releases. This is very important (IMHO) for existing users to see how they can take advantage of new features.
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
Josh S.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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We were very hopeful when we initially signed on with Jungleworks for Yelo and Tookan. Their system seemed to be pretty good and they were willing to make some initial changes that we requested. The minute they had all of our money for the build, everything went downhill rapidly. Constantly on the phone/email to get technical assistance with bugs. Account managers are generally useless. 6 months ago they eliminated on-demand tech support entirely. Just noticed a month ago that they billed us for an entire year's worth of service despite the fact we cancelled our contract. They are a chop shop. Run, do not walk, away from this company.
-integrated marketplace and delivery solution -has integrations with Stripe and other providers
-Customer service is atrocious. They will get your money and then it's all down hill from there. Support is non-existent. You can't even get a live person to chat/call at anytime of day. Issues are not resolved and there's no customer-facing tracking for bugs and troubleshooting. -System is extremely rigid and not designed for enterprise usage -Servers are clearly over-taxed and the code is highly inefficient. Everything runs very slowly -Next to impossible to get customizations or get any errors in the code fixed -Apps are not compliant with EU regs, Apple or Android
Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks
Jose Miguel R.
Consumer Goods, 1-10 employees
Used daily for 2+ years
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Great experience
Our customer service agent, [SENSITIVE CONTENT], he has been key for our company to successfully implement our project, providing the right information and solutions immediately, customer service is about that, providing immediate solutions to customers, thanks [SENSITIVE CONTENT]
Front end should have more options for Edition.
Ayman A.
Food & Beverages, 1-10 employees
Used daily for 6-12 months
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It was full of features that helped us bootstrap a b2b marketplace without any need to write code.
Some features were complicated at first but received multiple demos from the account manager to clarify.
Yelo FAQs and common questions
Q. What type of pricing plans does Yelo offer?
Yelo has the following pricing plans:
Starting from: $29.00/year
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Yelo?
Yelo has the following typical customers:
Large Enterprises
Q. What languages does Yelo support?
Yelo supports the following languages:
Arabic, English, French
Q. Does Yelo support mobile devices?
Yelo supports the following devices:
Android, iPad, iPhone
Q. Does Yelo offer an API?
Yes, Yelo has an API available for use.
Q. What other apps does Yelo integrate with?
Yelo integrates with the following applications:
PayPal, Google Analytics 360, Tookan, Stripe, Meta for Business, Twilio, Instagram, Xero
Q. What level of support does Yelo offer?
Yelo offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk
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