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Hippo Logo

Engagement automation and customer support platform

Table of Contents

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Hippo - 2025 Pricing, Features, Reviews & Alternatives

What is Hippo?

Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

Benefits of using Hippo

  • Instant broadcast (email, SMS, WhatsApp, push notifications, pop-ups).
  • Omnichannel engagements with all stakeholders.
  • WhatsApp enabled for customer support, website widget, and campaigns.
  • Live campaigns based on customer journey.
  • Intuitive dashboard
  • Proactive support to customers via chatbot, livechat, phone, WhatsApp, and conference calls.
  • 14-days free trial (no credit card required).
  • Can be integrated with current setup including Shopify, WordPress, WIX, BigCommerce, Prestashop etc.
  • Handle everything from phone devices including Android and iOS SDKs.
  • Email and webpage builder.
  • Flexible plans (quarterly/semi-annual/annual).





  • Starting from

    17

    Per month

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    Hippo's key features

    Most critical features, based on insights from Hippo users:

    Mobile Access
    Customizable Branding
    Real-time Consumer-facing Chat
    Proactive Chat
    Autoresponders
    Website Visitor Tracking

    All Hippo features

    Features rating:

    API
    Canned Responses
    Chat/Messaging
    Contact Management
    File Sharing
    Real-Time Analytics
    Reporting/Analytics
    Screen Sharing
    Third-Party Integrations
    Transcripts/Chat History

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    Hippo pricing

    Value for money rating:

    Starting from

    17

    Per month

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Hippo integrations (4)

    Hippo support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Knowledge Base
    Phone Support
    FAQs/Forum
    Email/Help Desk

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    Hippo reviews

    Overall rating

    4.7

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    1

    0

    0

    0

    Hippo FAQs

    Q. What type of pricing plans does Hippo offer?

    Hippo has the following pricing plans:
    Starting from: $17.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

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    Q. Who are the typical users of Hippo?

    Hippo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Hippo support?

    Hippo supports the following languages:
    English, Arabic, French, Hindi, Malay, Portuguese, Portuguese, Portuguese, Spanish


    Q. Does Hippo support mobile devices?

    Hippo supports the following devices:
    Android, iPad, iPhone


    Q. Does Hippo offer an API?

    Yes, Hippo has an API available for use.


    Q. What other apps does Hippo integrate with?

    Hippo integrates with the following applications:
    Plivo, Jugnoo, Yelo, Shopify


    Q. What level of support does Hippo offer?

    Hippo offers the following support options:
    24/7 (Live rep), Chat, Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

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