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Homecare Homebase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based home-based care software.
Table of Contents
Homecare Homebase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Homecare Homebase overview
What is Homecare Homebase?
Homecare Homebase (HCHB) is an integrated, cloud-based home-based care EHR software which enables agencies of any size to manage scheduling, billing, documentation, automated workflow and CMS compliance online. Homecare Homebase offers EHR solutions for several home-based care service lines including Home Health, Hospice, Personal Care and Private Duty. HCHB ensures all users have quick access to the most current, up-to-date data. Homecare Homebase is HITRUST certified and sensitive patient data is stored safely and securely.
Automated scheduling tools and texts for patient visit reminders help users manage employee schedules and patient visits online. Homecare Homebase’s scheduling features allow users to match appropriate clinicians to patients, based on geography, clinician preference or type of care required. Field clinicians can check in and approve schedules, as well as request changes, all from the same centralized platform.
Billing and cash flow capabilities help streamline payments and reimbursements, while automated workflow functionality helps improve user productivity and accountability, with features such as compliant referral forms. Document management technology allows users to create and manage documentation including ICG/wound care protocols, OAT reports, therapy goals, reassessment and progress reports, and more. Frequent updates and online training ensure users are in complete compliance with health and hospice regulations.
HCHB offers integrations with a wide variety of healthcare systems and partners with leading technology solutions to further enhance our solution's capabilities.
Homecare Homebase also offers services that allow our customers to focus on patient care while we help with processes on the agency management side of the organization.
Key benefits of using Homecare Homebase
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Customization and Regulatory Compliance
Training and Learning Curve
Homecare Homebase’s user interface
Homecare Homebase pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
2.8
Features
2.9
Ease of use
2.5
Customer support
2.8
Reviews sentiment
What do users say about Homecare Homebase?
It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix".
Select to learn more
Who uses Homecare Homebase?
Based on 52 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Homecare Homebase's key features
Most critical features, based on insights from Homecare Homebase users:
All Homecare Homebase features
Features rating:
Homecare Homebase alternatives
Homecare Homebase pricing
Value for money rating:
Starting from
1
One-time payment
User opinions about Homecare Homebase price and value
Value for money rating:
To see what individual users think of Homecare Homebase's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
AMY E.
RN Case Manager
Homecare Homebase integrations (6)
Integrations rated by users
We looked at 52 user reviews to identify which products are mentioned as Homecare Homebase integrations and how users feel about them.
Integration rating: 4.0 (1)
“It helps us manage our documents easier. You can send documents right from your fax to the patient's chart. It helps manage our physicians' orders easily. It helps separate order that need to be typed by an RN and Referrals.”
Sarah N.
Intake
Other top integrations
Homecare Homebase support options
Typical customers
Platforms supported
Support options
Training options
Homecare Homebase FAQs
Homecare Homebase has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Homecare Homebase support?
Homecare Homebase supports the following languages:
English
Q. Does Homecare Homebase support mobile devices?
Homecare Homebase supports the following devices:
Android
Q. Does Homecare Homebase offer an API?
Yes, Homecare Homebase has an API available for use.
Q. What level of support does Homecare Homebase offer?
Homecare Homebase offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base













