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ICANotes vs Qualifacts InSync EHR Comparison (2026)
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Good recommendations?
ICANotes
5
72
4
26
3
17
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualifacts InSync EHR
5
253
4
105
3
20
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care
InSync EMR is a cloud-based, easily customizable electronic medical record solution, specialized for behavioral health, substance abuse, Ob/Gyn, pediatric therapy, primary care, and physical therapy specialties. Features include custom workflows and dashboards, e-prescribing, and mobile-readiness.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.1
130
5
4
3
2
1
72
26
17
5
10
- Value for money
- Ease of use
- Features
- Customer support
4.5
393
5
4
3
2
1
253
105
20
5
10
- Value for money
- Ease of use
- Features
- Customer support
Pros
Latasha B.
Clinical Director
Shakeeb H.
Owner and Provider
Shahla G.
Licensed Psychologist
Pros
Jessy W.
Systems Director
Hayleigh A.
Doctor
Hayleigh A.
Doctor
Cons
Charles M.
Nurse Practitioner, Psychiatry
Linda C.
Administration
Chris D.
Clinical Director
Cons
Hayleigh A.
Doctor
Celeste B.
Owner
Celeste B.
Owner
- Vendor responds to reviews
- Last review9 months ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features65
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Growth Charts
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Refills
- Onsite Registration
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Workflow Management
- Total features180
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Growth Charts
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Integration
- Lab Order Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Refills
- Onsite Registration
- Outcome Assessment Tools
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Workflow Management
Integrations
- Total integrations5
- AdvancedEHR
- AdvancedMD for Mental Health
- Inovalon Provider Cloud
- Quest
- Waystar
- Zoom Workplace
- Total integrations1
- AdvancedEHR
- AdvancedMD for Mental Health
- Inovalon Provider Cloud
- Quest
- Waystar
- Zoom Workplace
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