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InsightEMR
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
EMR and practice management solution
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InsightEMR - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
InsightEMR overview
What is InsightEMR?
Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.
Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.
InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.
InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.
Key benefits of using InsightEMR
InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.
The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.
InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.
Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.
Starting price
per month
Alternatives
with better value for money
Pros & Cons


Revenue
Accessibility
Therapist
Responsiveness
Glitches
Latency
InsightEMR’s user interface
InsightEMR pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.3
Customer support
3.9
Reviews sentiment
What do users say about InsightEMR?
Reviewers indicate that InsightEMR is user friendly, with an intuitive interface and efficient workflows for scheduling, documentation, and billing. They appreciate the integrated system, which streamlines practice management and reduces manual work, and find the reporting features helpful for tracking metrics and compliance. Many say it is tailored well for therapy practices and easy for new staff to learn. They value the customization options for documentation and templates.
Users report, however, that customer support can be slow or inconsistent, and some experience frequent software glitches, slow performance, and occasional issues with updates. They mention a learning curve and desire more robust training and faster technical assistance.
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Who uses InsightEMR?
Based on 123 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsInsightEMR's key features
Most critical features, based on insights from InsightEMR users:
All InsightEMR features
Features rating:
InsightEMR alternatives
InsightEMR pricing
Value for money rating:
Starting from
50
Per month
Per Feature
User opinions about InsightEMR price and value
Value for money rating:
To see what individual users think of InsightEMR's price and value, check out the review snippets below.
Vyoma P.
PT, Onsite lead
Verified reviewer
Anonymity request
InsightEMR customer support
What do users say about InsightEMR customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of InsightEMR customer support.
Widely noted by reviewers, customer support has become more responsive and helpful, with quicker follow-up and issue resolution.
A significant portion of users find support staff accessible, knowledgeable, and able to assist with complex regulatory or insurance questions.
A minority of users report slow response times, lack of urgency, and inconsistent communication between support staff.
Support options
Training options
To see what individual users say about InsightEMR's customer support, check out the review snippets below.
“The self directed customer service program (Creating a "Help" case) was very poor in the beginning with most requests unanswered for weeks. But, in the last year, this has improved considerably, and most help cases are actually answered via a follow up phone call. ”
John B.
Physical Therapist
“I'm new, but the customer service throughout implementation has far exceeded expectations! ”
Jeremy M.
Owner
“There are 2 different ways to create a case when a problem arises, but a lack of communication between support staff has you running in circles. And the worst is nothing is urgent to them, they have 5-7 business days to get back to you and will actually advise you to read your contract.”
Catherine M.
PTA & office manager
InsightEMR FAQs
InsightEMR has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of InsightEMR?
InsightEMR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does InsightEMR support?
InsightEMR supports the following languages:
English
Q. Does InsightEMR offer an API?
No, InsightEMR does not have an API available.
Q. What level of support does InsightEMR offer?
InsightEMR offers the following support options:
Email/Help Desk, Chat, Phone Support











