InsightEMR Pricing, Features, Reviews & Comparison of Alternatives

InsightEMR

EMR and practice management solution

4.41/5 (123 reviews)

InsightEMR overview

What is InsightEMR?

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.

InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.

InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.



www.clinicient.com

Pricing

Starting from
$50/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
InsightEMR screenshot: Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy. Physical Therapy EMR SoftwareInsightEMR screenshot: With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web. InsightEMR screenshot: InsightEMR users can customize templates or create their own documentation forms.   InsightEMR screenshot: Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.InsightEMR screenshot: Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.InsightEMR screenshot: With InsightEMR, charges are automatically pushed to billing at sign-off.

InsightEMR reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.3
  3.9
Anonymous

Easy to use and does the job well

Used daily for 2+ years
Reviewed 2018-05-04
Review Source: Capterra

Makes it easy to electronically post payments . Speeds up the process of billing and posting claims

Pros
The speed in which it brings in data. Always easy to see the data and to retrieve information Use it in medical industry

Cons
There is not much I don't like. Sometimes data comes in late but that is probably due to vendors not program

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jenny Rector

Dependable Software

Used daily for 2+ years
Reviewed 2019-10-09
Review Source: Capterra

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc. Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs. Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Pros
Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons
Constantly putting in a password - but I get the security side of that. And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Britt Clarkson

Charting for PTs is good, billing is a pain.

Used daily for 6-12 months
Reviewed 2018-01-16
Review Source: Software Advice

The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.

Pros
The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.

Cons
Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Amy Hoogs

Great decision for our small clinic

Used daily for 6-12 months
Reviewed 2020-04-13
Review Source: Capterra

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros
Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons
We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ellen Hudgins

Clinicient Review

Used daily for 2+ years
Reviewed 2019-10-15
Review Source: Capterra

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Pros
The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons
There are times where the system doesn't run smoothly despite having speedy internet connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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InsightEMR pricing

Starting from
$50/month
Pricing options
Subscription
View Pricing Plans

Request a price quote by contacting Clinicient.

InsightEMR features

Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Claims Management
Compliance Management
Customizable Reporting
Document Storage
HIPAA Compliance
Reminders

API (109 other apps)
Automated Scheduling (99 other apps)
Calendar Management (129 other apps)
Charting (132 other apps)
Client Portal (122 other apps)
Document Management (113 other apps)
Records Management (180 other apps)
Reporting & Statistics (163 other apps)
Self Service Portal (114 other apps)
Workflow Management (134 other apps)

Videos and tutorials

Additional information for InsightEMR

Key features of InsightEMR

  • HIPAA Compliance
  • Patient registration
  • Schedule management
  • Schedule multiple therapists & locations
  • Multiple views of schedules & appointments
  • Email and text appointment reminders
  • Registration task lists, alerts & notifications
  • Task Management
  • Insurance scanning & tracking
  • Email and text appointment reminders
  • Missing insurance tracking & alerting
  • No-show/cancellation tracking & rebooking
  • Reporting
  • Scheduling, documentation & billing
  • Streamlined & clear team communications
  • Customizable content library
  • Customizable treatment & measurement protocols
  • Customizable clinical reports & surveys
  • Point & click charting at the point of care
  • Customizable letter templates
  • Flexible report formats
  • Free faxing of clinical reports at signoff
  • Progress reporting tracking & alerts
  • Prompts to define & track clinical goals & outcomes
  • Update goals & create progress notes
  • Claim scrubbing ensures compliance before submission
  • Electronic signatures
  • Automated capture of all billable time
  • Paperless charge ticket at signoff & billing
  • Designed specifically for OT, PT, SLP
  • 360 degree view of all patient and billing data
  • Interactive reports & dashboards
  • Analysis of key performance indicators
View All Features

Benefits

InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.