InsightEMR Pricing, Features, Reviews & Comparison of Alternatives


EMR and practice management solution

4.43/5 (95 reviews)

InsightEMR overview

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Physical therapy clinics can use InsightEMR for billing services, scheduling, reporting, and clinical documentation. The solution was designed to encompass the needs of a small start-up practice, to large, national organizations throughout North America.

InsightEMR provides front desk staff with the tools they need to successfully manage patient accounts, including patient information collection such as insurance changes and copays. The solution enables users to schedule patients for multiple therapy appointments, even within different locations, and locate available appointments at a glance. Users can also setup email / text reminders, visual cues, and cancellation alerts to keep track of schedules and tasks.

InsightEMR helps the back office staff by improving communication between team members, patients, physicians, and payers. Task lists display urgent issues that need attention and can easily be tracked, while flowsheets let users view and update the progression of treatments. Streamlined communication with referring physicians and a 360 degree view of all patient and billing data, helps users to prevent errors and glitches within documentation.


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Value for money
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Business size



United States

Supported languages

InsightEMR screenshot: Clinicient's InsightEMR offers cloud-based tools that eleminate complex technology and ensure security and privacy. Physical Therapy EMR SoftwareInsightEMR screenshot: With Clinicient's InsightEMR, everything is securely stored, shared, updated and backed up in the cloud and accessible over the web. InsightEMR screenshot: InsightEMR users can customize templates or create their own documentation forms.   InsightEMR screenshot: Flexible protocols let users add, edit or remove information and placeholders allow fill in the blanks with pop up menus for quick selection with InsightEMR.InsightEMR screenshot: Users can set alerts to ensure charge ticket and claims match documentation with InsightEMR.InsightEMR screenshot: With InsightEMR, charges are automatically pushed to billing at sign-off.

InsightEMR reviews

Value for money
Ease of use
Customer support
Dorothy Bacon

Thumbs up to Clinicient

Used daily for 1-2 years
Reviewed 2016-07-29
Review Source: Capterra

Overall I think this is a pretty good product. By having Clinicient do our billing instead of doing it in-house I have more time for other tasks. It's also very nice to have one integrated program. No more need of trying to get to separate programs manufactured by two separate companies to "talk" to each other. Integrated billing and documentation. No longer needing two programs to do the job.

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Christine Nelson

Good product with the potential to be GREAT!

Used daily for 1-2 years
Reviewed 2016-08-04
Review Source: Capterra

I really like the Clinicient product and believe it is headed in the right direction as a company. There have been some customer support concerns in the past, but I believe you are pouring resources into this area which will improve my ratings higher if successful. I think the software is quite comprehensive. I like the interface with Zirmed and the ease of billing and posting. I LOVE the folks behind the product and believe that they are working extremely hard to make this the BEST product on the market.

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Jenny Rector

Two Thumbs Up

Reviewed 2015-10-22
Review Source: Software Advice

I've worked with Clinicient for 3.5 years and I think it has to be one of the top programs I've used in all my years in the medical field. With the transition to ICD-10, I can't imagine working with any other company. There was clear communication along the way and assistance if needed. I think that transition, in particular, solidified for me how competent and capable Clinicient is as a company. There is always room for improvement and I think the great thing about Clinicient is that they are willing to have you submit any feature requests directly to them. I appreciate that they take them into consideration with each update.

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Justin Carson

The Best EMR and Billing Service Combo

Used daily for 2+ years
Reviewed 2016-08-25
Review Source: Capterra

We are now 2 years in. Although it was a big transition from paper charts, it has been worth it. It has been a big part of our success with growth and profitability, and strategy. We know what is going on now a lot better with our businessCombined EMR, charting, schedule, billing, all in one place. Only have to enter data in one time.

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Clinicient is a good base program, but does have a lot of glitches

Used daily for 2+ years
Reviewed 2018-01-24
Review Source: Capterra

Clinicient is easy to use, very user friendly, from an administrative standpoint. There are tons of reports that allow you to access almost any form of data you want. Scheduling is easy and clear to see.

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InsightEMR pricing

Starting from
Pricing options
View Pricing Plans

Request a price quote by contacting Clinicient.

InsightEMR features

Activity Dashboard
Appointment Management
Automatic Notifications
Automatic Reminders
Billing & Invoicing
Claims Management
Compliance Management
Customizable Reporting
Customizable Templates
Document Storage
HIPAA Compliance
Task Scheduling

Automated Scheduling (51 other apps)
Calendar Management (61 other apps)
Charting (68 other apps)
Client Portal (71 other apps)
Electronic Signature Capture (48 other apps)
Health Insurance (45 other apps)
Records Management (96 other apps)
Workflow Management (51 other apps)

Additional information for InsightEMR

Key features of InsightEMR

  • HIPAA Compliance
  • Patient registration
  • Schedule management
  • Schedule multiple therapists & locations
  • Multiple views of schedules & appointments
  • Email and text appointment reminders
  • Registration task lists, alerts & notifications
  • Task Management
  • Insurance scanning & tracking
  • Email and text appointment reminders
  • Missing insurance tracking & alerting
  • No-show/cancellation tracking & rebooking
  • Reporting
  • Scheduling, documentation & billing
  • Streamlined & clear team communications
  • Customizable content library
  • Customizable treatment & measurement protocols
  • Customizable clinical reports & surveys
  • Point & click charting at the point of care
  • Customizable letter templates
  • Flexible report formats
  • Free faxing of clinical reports at signoff
  • Progress reporting tracking & alerts
  • Prompts to define & track clinical goals & outcomes
  • Update goals & create progress notes
  • Claim scrubbing ensures compliance before submission
  • Electronic signatures
  • Automated capture of all billable time
  • Paperless charge ticket at signoff & billing
  • Designed specifically for OT, PT, SLP
  • 360 degree view of all patient and billing data
  • Interactive reports & dashboards
  • Analysis of key performance indicators
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InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.