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InsightEMR

4.4
(126)

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EMR and practice management solution

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(4)

InsightEMR Pricing, Features, Reviews and Alternatives

InsightEMR FAQs

Q. What type of pricing plans does InsightEMR offer?

InsightEMR has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of InsightEMR?

InsightEMR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does InsightEMR support?

InsightEMR supports the following languages:
English

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Q. Does InsightEMR offer an API?

No, InsightEMR does not have an API available.

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Q. What level of support does InsightEMR offer?

InsightEMR offers the following support options:
Email/Help Desk, Chat, Phone Support

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InsightEMR product overview

Price starts from

50

Per month

Per Feature

What is InsightEMR?

Clinicient’s InsightEMR is a web-based EMR and practice management solution for outpatient rehabilitation practices including PT, OT, SLT, pediatrics, and rehab agencies.

Key benefits of using InsightEMR

InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance.

InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing.

The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting.

InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with.

Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Webinars
In Person
Documentation
Live Online

Not sure about InsightEMR? Compare it with a popular alternative

Starting from

50

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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InsightEMR pricing information

Value for money

4.1

/5

126

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

InsightEMR features

Functionality

4.3

/5

126

Total features

31

4 categories

Most valued features by users

HIPAA Compliant
Activity Dashboard
Appointment Management
Billing & Invoicing
Reminders
Patient Records Management
Multi-Location
Customizable Reports

Functionality contenders

InsightEMR users reviews

Overall Rating

4.4

/5

126

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.51/10
Rating distribution

5

4

3

2

1

75

35

12

1

3

Pros
My experience with InsightEMR has been great and fruitful. I like the content , outcome based documentation and ease of adding and deleting required points in the documentation.
I love the ease of use to talk to customer service, and the ease of resolving issues. Insight makes it easy for us to contact them with any issues we may have.
One of the things we like best about the software is the adaptability and specificity to therapy practice. The product can be molded to fit your practice and is very user friendly.
Cons
You call leave messages and no one returns your calls. Customer Service is horrible.
This company tried to get too big too fast the software itself is unstable and the support system is useless.
It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there.

Overall rating contenders

ST
AvatarImg

Scott T.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clinicient a great choice for Physical Therapy EMR

Reviewed 3 years ago
Pros

Therapist Efficiency, Reporting Capabilities,

Cons

None, Clinicient has exceeded our expectations

DC
AvatarImg

Deann C.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Big Learning Curve

Reviewed 2 years ago

A year after implementation while still dealing with more glitches than expected, we contemplated ending our contract but ultimately kept the system to avoid the same hassles with yet another system.

Pros

Scheduling is pretty simple. It is nice that you can fax notes straight from the EMR. They have an online platform that can be used when not in the clinic, although it is not similar to your desktop app at all. The team they sent to be onsite was very helpful as we switched over to this system.

Cons

I feel like several features we were shown in demo are not actually a part of the program unless you pay even more, which we were unaware of. Features such as emailing your patient a HEP. Be extra patient as you learn this software because it takes a lot of time and practice. Customizing notes is not as simple as it should be. Our clinic has has issues with sections of notes being randomly deleted.

RD
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Raphael D.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Inconsistent

Reviewed 6 years ago

We are actively looking to migrate.

Pros

The integration of the schedule, billing and the documentation is user friendly. Once you customize your evaluations templates evaluations are a breeze.

Cons

Their billing is horrible. They are inconsistent (can go up or down 30-40% with no changes in volume or payer mix), they are constantly shuffling out team members, and billers( been with them since late 2014 and I'm on my 4th account manager whom I haven't spoken to yet. My last one left abruptly on 3/31/17) . The customer service is even worse. No one seems to have any answers. They love to pawn off any issues with collections or functionality on to you and your practice. Their policy seems to be to push any questions towards the tutorials and the insight website. Which is just a bunch of glossy youtube videos.

DY
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Darrin Y.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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3 Years of Using Clinicient

Reviewed 3 years ago

Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives. I don't see myself moving platforms in the near future. I do think they try and make a great working relationship that is mutually beneficial. The technology world is a tough business, but I think the direction of Clinicient is going in the right direction and supporting providers to make them better.

Pros

We have been users of Clinicient for over 3 years. Overall, we are happy with the service. The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens. Some days the support is amazing, other days it can be disappointing, but mostly good days. The system is reliable, very few "outages."

Cons

When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months. It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there. We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible. I would not recommend using Keet Health.

LV
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Lauren V.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Clinicient InsightEMR Review

Reviewed 4 years ago

Other than the reasons mentioned above on the admin end I like Clinicient. The system helps me get snapshots quickly for each office and allows me to dig in with the management team of said office. I would really to see where we are with insightGO for admin - I hopped on a call twice giving opinions on items we could adjust.

Pros

I love how many reports there are to assist both admin and clinical. There are plenty of reports you can use as a dashboard to view how your company did in the previous month, but even creating reports that show you a quicker snapshot. The scheduling/functionality is very easy - nice to train new staff on it. Once you are trained in Clinicient and find all the little tricks it's a nice system, but a lot of the times we find these tips from months and/or years of experience.

Cons

All the little bugs/glitches - which I know nothing is perfect. Claims with issues: if it can show which office the patient received treatment from would be a great help. Able to open 2 windows at the same time - difficult to complete certain tasks. I usually will try to open Insight Billing just to have two windows. Placing notes on the schedule - two or more can't be the same time. Customer Service - is there a way to speak with someone quicker? Especially about the little things?

Common InsightEMR comparisons

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