App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Typical customers
Platforms supported
Support options
Training options
Starting from
50
Per month
Per Feature
Starting from
99
/user
Per month
Value for money
4.1
/5
126
Starting from
50
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
126
Total features
31
4 categories
Functionality contenders
Overall Rating
4.4
/5
126
Positive reviews
75
35
12
1
3
Overall rating contenders
Scott T.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Therapist Efficiency, Reporting Capabilities,
None, Clinicient has exceeded our expectations
Deann C.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
A year after implementation while still dealing with more glitches than expected, we contemplated ending our contract but ultimately kept the system to avoid the same hassles with yet another system.
Scheduling is pretty simple. It is nice that you can fax notes straight from the EMR. They have an online platform that can be used when not in the clinic, although it is not similar to your desktop app at all. The team they sent to be onsite was very helpful as we switched over to this system.
I feel like several features we were shown in demo are not actually a part of the program unless you pay even more, which we were unaware of. Features such as emailing your patient a HEP. Be extra patient as you learn this software because it takes a lot of time and practice. Customizing notes is not as simple as it should be. Our clinic has has issues with sections of notes being randomly deleted.
Raphael D.
Medical Practice, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
We are actively looking to migrate.
The integration of the schedule, billing and the documentation is user friendly. Once you customize your evaluations templates evaluations are a breeze.
Their billing is horrible. They are inconsistent (can go up or down 30-40% with no changes in volume or payer mix), they are constantly shuffling out team members, and billers( been with them since late 2014 and I'm on my 4th account manager whom I haven't spoken to yet. My last one left abruptly on 3/31/17) . The customer service is even worse. No one seems to have any answers. They love to pawn off any issues with collections or functionality on to you and your practice. Their policy seems to be to push any questions towards the tutorials and the insight website. Which is just a bunch of glossy youtube videos.
Darrin Y.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives. I don't see myself moving platforms in the near future. I do think they try and make a great working relationship that is mutually beneficial. The technology world is a tough business, but I think the direction of Clinicient is going in the right direction and supporting providers to make them better.
We have been users of Clinicient for over 3 years. Overall, we are happy with the service. The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens. Some days the support is amazing, other days it can be disappointing, but mostly good days. The system is reliable, very few "outages."
When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months. It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there. We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible. I would not recommend using Keet Health.
Lauren V.
Medical Practice, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Other than the reasons mentioned above on the admin end I like Clinicient. The system helps me get snapshots quickly for each office and allows me to dig in with the management team of said office. I would really to see where we are with insightGO for admin - I hopped on a call twice giving opinions on items we could adjust.
I love how many reports there are to assist both admin and clinical. There are plenty of reports you can use as a dashboard to view how your company did in the previous month, but even creating reports that show you a quicker snapshot. The scheduling/functionality is very easy - nice to train new staff on it. Once you are trained in Clinicient and find all the little tricks it's a nice system, but a lot of the times we find these tips from months and/or years of experience.
All the little bugs/glitches - which I know nothing is perfect. Claims with issues: if it can show which office the patient received treatment from would be a great help. Able to open 2 windows at the same time - difficult to complete certain tasks. I usually will try to open Insight Billing just to have two windows. Placing notes on the schedule - two or more can't be the same time. Customer Service - is there a way to speak with someone quicker? Especially about the little things?