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NueMD
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Electronic health record software for medical practitioners
Table of Contents
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NueMD - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
NueMD overview
What is NueMD?
NueMD is cloud-based, freeing practices from the burden of implementing, maintaining and upgrading software. Delivered over a secure Internet connection, the software operates independently of the web browser and thereby avoids many security risks that its browser-based competitors face. NueMD proudly claims over 7,000 providers representing nearly 100 specialties as customers.
NueMD should make the short list of any organization that is focused on improving their revenue cycle management. Practices that favor Apple computers can run NueMD on the Mac OS. Of course, the product also supports Windows environments.
NueMD is no longer available for purchase
Key benefits of using NueMD
NueMD is especially strong in medical billing. The product’s ease-of-use is almost universally cited as its strongest value point. This ease-of-use and a full set of features ensure you get claims filed properly and your reimbursements quickly. In fact, NueMD operates its own claims clearinghouse, which handles over 3.5 million claims each year. This allows the company to offer its clients the ability to process an unlimited number of claims.
NueMD Billing Services gives you the expertise of Certified Professional Coders and the transparency of constant communication regarding your claims statuses. Customers report recouping lost revenue and increasing their reimbursements between 5 and 10 percent within sixty days.
NueMD Electronic Health Record is ONC-ATCB Certified and offers broad and deep functionality for clinical workflows. In additional to charting, the EHR includes e-prescribing, laboratory report tracking and secure fax management.
NueMD Mobile allows you to access your practice’s clinical and financial data on-the-go.
NueMD is an affordable solution. It is priced on a monthly subscription basis. The subscription includes an unlimited number of users and no limit on the number of practice locations. Upgrades and support are also included in these subscription fees. NueMD offers a unique customer support instant messaging system, where they typically respond within 30 seconds or less.
NueMD is no longer available for purchase
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Navigation
Assistance
Onboarding
Records
Stability
Responsiveness
NueMD’s user interface
NueMD pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about NueMD?
Users report NueMD is easy to learn and navigate, with intuitive modules and quick access to scheduling, billing, and reports. They find it streamlines workflow and reduces training time, while tech support and live chat are helpful for resolving issues. Some mention slow load times, occasional freezes, and limited customization in reporting and templates.
Reviewers appreciate the detailed reporting options, accessible scheduling, and compatibility for various medical practices. They say customer support is generally responsive, though some experience delays or inconsistent help. They note training resources are available, but wish for more thorough sessions and better follow-up.
Select to learn more
Who uses NueMD?
Based on 447 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
NueMD's key features
Most critical features, based on insights from NueMD users:
All NueMD features
Features rating:
NueMD alternatives
NueMD
Starting from
149
Per month
NextGen Enterprise
Starting from
No pricing info
RevolutionEHR
Starting from
319
Per month
Waystar
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NueMD pricing
Starting from
149
Per month
User opinions about NueMD price and value
Value for money rating:
Of 29 reviews that provide robust commentary on NueMD's price and value, 66% mention it in a positive light.
Reviewers appreciate NueMD's affordable pricing, highlighting its cost efficiency and reasonable monthly fees based on the number of users. They find it a budget-friendly alternative to more expensive EMR systems, with some noting the value for money it offers. Users think the pricing options are appealing and the system is very cost-effective. However, some users report issues with hidden costs and misinformation about pricing during demos. They feel the setup fee can be high for smaller offices and some find the ongoing costs steep. A few users mention that the cost led them to seek alternative solutions.
, and
To see what individual users think of NueMD's cost and value, check out the review excerpts below.
Mindy R.
Medical Billing and Collection Specialist
NueMD integrations (3)
Top integrations
NueMD customer support
What do users say about NueMD customer support?
Customer support rating:
We analyzed 132 verified user reviews to identify positive and negative aspects of NueMD customer support.
A significant portion of users highlight the quick, same-day responses and thorough problem resolution from the support team.
Widely noted by reviewers, live chat and multiple contact options make it easy to reach support without long hold times.
A subset of reviewers appreciate the knowledgeable, friendly staff and personalized assistance during onboarding and training.
A minority of users report long wait times, slow follow-up, and unhelpful or inconsistent support experiences after purchase.
Support options
Training options
To see what individual users say about NueMD's customer support, check out the review snippets below.
“One of the best features is the amazing tech support staff-available until the middle of the evening as that is the time most often called when doing charting at the end of the day.”
Nancy C.
“Every time I encounter an issue and contact support, I always receive a positive response the same day, and if they don't know at first, they always strive to fix your problem in the quickest and most efficient way possible, I have experienced.”
Michelle R.
NueMD FAQs
NueMD has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of NueMD?
NueMD has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does NueMD support?
NueMD supports the following languages:
English
Q. Does NueMD support mobile devices?
NueMD supports the following devices:
Android, iPad, iPhone
Q. Does NueMD offer an API?
Yes, NueMD has an API available for use.
Q. What level of support does NueMD offer?
NueMD offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)
