Open Dental Reviews - Pros & Cons, Ratings & more

Curve Dental

ABELDent

iDentalSoft

Eaglesoft

Dentrix

Dentrix Ascend

Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations. It includes appointment management, charting and treatment planning, x-ray capabilities, a 3D Graphical Tooth Chart, custom reporting, and more.

Open Dental

Linux

Web-based

Windows

Office Manager

If something can't be figured right then they send to a higher level tech and solutions are found in a great time frame. The cost is great for such good customer service.

Owner/Dentist

Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

Financial  Coordinator 

Best of all, their customer service is easily reachable by several different options and is fast and fantastic.

Office manager

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand.

Owner 

Open Dental has been great, and hoping to expand with the software as we open more offices. The features are in depth and offer us the abilty to use technology to stay current with innovations.

Asistente personal

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

President

Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software.

Chief Operating Officer, and HIPAA Privacy Officer

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing.

Dentist

There are many features that makes it amazing.

Owner Dentist

Very user friendly dental software that can integrate with anyother software with no locks , great price.

I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there.

Call Center Mananger

This could be a server problem but we have a very large company and when connecting remotely from another location the system runs very slow.

I especially like how clearly Open Dental processes insurance and insurance payments.

Be careful,they change the price without warning and then deceive that they talked about it.

Dental Consultant

Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. Rays integrated with the software.

Owner

I like the ease-of-use and the lack of monthly recurring costs. Open Dental is actually very powerful, and other software can be integrated within.

Dentist/owner

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM.

Receptionist 

The way statements are structured with both payment plans and regular account info makes no sense to patients, and confusion over that accounts for a large portion of our calls.

PracticeWorks a Sensei product

Open Dental has been great, and hoping to expand with the software as we open more offices.  The features are in depth and offer us the abilty to use technology to stay current with innovations.  Playing to use the 3D features and online appointments.  

Great Software at a Great Price!

Dental Software for Real People

Open Dental is user Friendly, and easy to understand

Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience.
User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible.

Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time.

Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes.

Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.

Unsatisfactory

Our overall experience with Open Dental is that it is a far superior dental software and i have used, Easy dent, Dentrix, Eaglesoft and none of these can hold a candle to Open dental  

Far superior product!!!!

Thank you for your kind words, Teresa, and we always appreciate feedback too! Our eReminder service (free to customers on support) allows you to set up an automated email reminder to be sent out to your patients - and it can be set up to send the whole family's appointment reminders together for same-day appointments. Please talk with our support team, they'll be happy to help you get everything set up to suit your needs :) You can also use our Feature Request system to ask for a way to print all upcoming family appointments. Thanks again for your support!

Much, much less time on hold for support.  Much less reason to even call support.  This program is incredibly well made, and just works.  It's super easy to install, and it integrates with pretty much all of the imaging software that's out there.  Make no mistake - you can not go wrong with Open Dental.

Open Dental is an amazing piece of software, with excellent support and customization 

Some of the best support I've ever dealt with. Thank you!

Haven’t had any problems and it runs smooth!

Solid and easy to use!

Would Never Recommend Anything Else! 

Very easy to use and customize

Thank you for your feedback, Priscilla, glad to hear the call buttons are working well for you! Chart Views can be used to organize and filter progress notes and there is a search feature too. Please reach out to our support team, they will be glad to help you customize this for your needs! https://opendental.com/contact.html

Makes management of dental practice predictable.

Easy to use with manageable reporting

VERY user friendly. Great software.

Thank you for the kind words, Susan - we're so glad you were able to make the switch easily and have learned things so quickly! We have loads of training videos on our YouTube Channel if you would like to enhance your learning, and our support team is always just a call or chat away if you have any questions :)

Nice apps for dental clinic scheduling

Dentrix is Better

Overall I’m pretty satisfied with my daily use of opendental and the user friendlyness of the program overall 

User Friendly 

Very User Friendly

Thank you for the review Mary! To have multiple windows open, simply open multiple instances of Open Dental. To do this, just open the program, then open it again, and again, etc. - each copy of the program can be re-sized so you can work in multiple windows simultaneously. Feel free to reach out to our support team for any other questions!

with no previous experience of any software, my staff and myself are able  learn and use the software very quickly  , this is very helpful specially when we get a new staff member.

open dental 

Great software, not in love with their support department

No monthly fees

Thank you for your review, Pam! We've found that offices that are on support for their first year are more successful in the long run, as they learn to maximize the tools in the software to streamline operations, boost efficiency, and minimize errors. Thanks for your feedback!

Very easy to use

Thank you for your support Nallele! We're thrilled to hear you're happy with the software. We look forward to helping your practice grow and thrive!

Open Dental is highly Recommended 

I love this software and the customer support is friendly and well knowledged. 

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