Opus - 2026 Pricing, Features, Reviews & Alternatives

Opus is a comprehensive electronic health record and practice management software platform designed specifically for behavioral health, mental health, substance use disorder and addiction treatment facilities. The system functions as an all-in-one solution that integrates customer relationship management, clinical documentation, revenue cycle management and practice operations into a unified environment. Opus serves behavioral health organizations ranging from small clinics to large multi-center treatment centers.

The platform features an extensive suite of clinical and operational tools that are tailored to behavioral health workflows. The electronic health record component provides AI-powered documentation capabilities through Copilot AI, which functions as an integrated AI scribe tool that automatically drafts progress notes for both in-person and telehealth sessions, substantially reducing documentation time while improving clinical note quality and completeness. Customizable clinical workflows, specialized assessment tools and compliant documentation frameworks guide clinicians through evaluations, progress notes and treatment planning processes. The customer relationship management module offers intelligent lead routing, automated task management, seamless insurance verification and customizable intake forms to optimize patient admission workflows.

Opus incorporates integrated telehealth capabilities with HIPAA-compliant video conferencing, scheduling, remote patient group check-in and unified documentation. The e-prescribing functionality provides access to patient information from clinical notes, diagnoses, lab results and patient history directly within the integrated environment. The lab integration module allows facilities to order laboratory tests and receive results within the same platform, eliminating the need for separate portal access or multiple login credentials. Outcomes measurement tools enable the collection of patient engagement assessments that deliver results directly to care teams, supporting crisis prevention, treatment modification and individualized patient care approaches.

The system architecture supports continuous availability and maintains HIPAA compliance to ensure data security and privacy across all clinical and administrative functions. Integration capabilities with third-party systems and laboratory services extend interoperability through API support while preserving a unified user experience. Mobile-friendly access and an intuitive interface enable rapid adoption by clinical staff and administrative personnel with varied levels of technical expertise.