App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Zoom Virtual Agent Pricing, Features, Reviews and Alternatives
Zoom Virtual Agent FAQs
Zoom Virtual Agent has the following typical customers:
Mid Size Business, Small Business
These products have better value for money
Q. What languages does Zoom Virtual Agent support?
Zoom Virtual Agent supports the following languages:
English
Q. Does Zoom Virtual Agent offer an API?
No, Zoom Virtual Agent does not have an API available.
Q. What other apps does Zoom Virtual Agent integrate with?
Zoom Virtual Agent integrates with the following applications:
Zoom Contact Center
Q. What level of support does Zoom Virtual Agent offer?
Zoom Virtual Agent offers the following support options:
Knowledge Base, Chat
Zoom Virtual Agent product overview
What is Zoom Virtual Agent?
Zoom Virtual Agent is an AI chatbot designed to deliver intelligent support and boost contact center efficiency. This powerful solution resolves customer issues quickly, accurately, and at scale. Powered by machine learning and natural language processing, the Virtual Agent guides users to the right answers fast, reducing the burden on your support team.
Key benefits of using Zoom Virtual Agent
- Natural language processing understands user needs and provides relevant responses
- Actionable analytics give insights to improve products and support operations
- Available 24/7 on web, mobile, and social to deliver customer service anytime, anywhere
- Creates customized journeys and messaging for different customer segments
- Seamlessly integrates with contact center and CRM systems like Zendesk and ServiceNow
- Answers simple questions without agent involvement so team can focus on complex issues
- Deploys quickly and begins optimizing handle times immediately
Typical customers
Platforms supported
Support options
Not sure about Zoom Virtual Agent? Compare it with a popular alternative
Starting from
No pricing info
Starting from
0.02
Per month
Usage Based
Zoom Virtual Agent features
Zoom Virtual Agent users reviews
Overall Rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
1
0
0
0
0
Humashankar V.
Financial Services, 10,001+ employees
Used daily for 1-2 years
Review source
Share this review:
My experience with Zoom Virtual Agent was positive and promising
I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
The virtual agent's responses occasionally felt too scripted, lacking a personal touch
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.