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PatientNOW vs Aesthetic Record Comparison

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Overview

Category Leaders

patientNOW is a hybrid integrated solution for practice management, patient engagement and electronic medical records (EMR)...

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

211

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

50

39

24

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.2

5

4

3

2

1

23

2

3

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

It been a good experience they do provide a lot of webinars and help if you ask for it. It has been easy to work with PatientNow and there are helpful when you do reach out.

LC

Louise C.

I like that customer service is very good, the trainers are excellent and the ease of creating notes and modifying templates is simple.

MP

Michelle P.

This system is great for a smaller business like mine or larger surgical practices like my husband's. The actual software is easy to use and easily learned by even new employees.

TB

Tonya B.

Pros

They save me time which makes me more money. Their system is easy, robust and great customer service.

HT

Hillary T.

I LOVE, LOVE, LOVE aesthetic record. I seriously couldn't have built it to what I have within a year without them.

HT

Hillary T.

Good functionality for medspa- their foto comparison is really helpful and overall easy to use. Online booking is a nice feature for patients and charting is pretty easy.

GB

Ginger B.

Cons

Sometimes they get to the end of all the questions and the submit button does not work. If I start a note on a patient and then do a procedure, often that note disappears and I have to start over.

MP

Michelle P.

Reporting overall is terrible. There are too many functions.

AV

Adriana V.

But we also found implementation staff to be unfamiliar with the system. Incomplete and incorrect information have been very costly to our practice needing to redo many aspects of the initial build.

SW

Sarah W.

Cons

Constant glitches and bad customer service. There's no phone number they require you chat for every problem, which gets very time consuming and difficult to actually get anything fixed.

Ab

Ashley b.

The absolute worst part of this company is they do not let anyone converse through any median except texting via the program. No phone support or email.

SG

Scott G.

This is the most unreliable software system I've ever experienced. Allows equipment to be double booked, patients complain about the difficulty of filling out paperwork.

MG

Marissa G.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features56
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Care Plan Management
  • Charting
  • Client Management
  • Client Portal
  • Commission Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Discount Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Faculty/Staff Management
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Physician
  • Online Booking
  • Online Payments
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Total features28
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Care Plan Management
  • Charting
  • Client Management
  • Client Portal
  • Commission Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Discount Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Faculty/Staff Management
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Physician
  • Online Booking
  • Online Payments
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • Treatment Packages

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations6
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne