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PatientNow vs Aesthetic Record Comparison (2026)

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Good recommendations?

PatientNow

Aesthetic Record

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking, patient records, invoices, inventories, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

302

135

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

3.5

Value for money

Ease of use

Features

Customer support

51%

would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”

Louise C.

Patient Care Coordinator

Pros

“We expected more ethical and professional treatment from the company upon transition. If you’re evaluating EMRs, ask Aesthetic Record (or any vendor) for written details on session timeouts, click paths for common tasks, and precise costs for full data extraction.”

Aya M.

COO

“I recommend Aesthetic Record for a dependable, comprehensive system that supports secure billing and payment options, clinical excellence, and practice growth.”

Melissa B.

Nurse Practitioner, Owner, Clinical Director

“In practical terms, the platform’s design and policies create friction both while you are a customer and when you try to leave.”

Aya M.

COO

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”

Natalie J.

Owner

Cons

“The set up there is extra charge initially at $1400 which was way too much.”

Armin M.

CEO.

“I don't want to be a burden but the queue for help is not helpful categorically and I always end up saying its an emergency even though it isn't because my questions don't fit into the categories offered.”

heather a.

Medical Aesthetician

“Stability was another concern: both the iOS app and web portal crashed often enough that restarting them became part of our daily routine.”

Aya M.

COO