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Aesthetic Record Logo

Aesthetic Record

3.4
(58)

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Cloud-based practice management system for aesthetic clinics

(4)

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Aesthetic Record Pricing, Features, Reviews and Alternatives

Aesthetic Record FAQs

Q. What type of pricing plans does Aesthetic Record offer?

Aesthetic Record has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Aesthetic Record?

Aesthetic Record has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Aesthetic Record support?

Aesthetic Record supports the following languages:
English


Q. Does Aesthetic Record support mobile devices?

Aesthetic Record supports the following devices:
iPad, iPhone


Q. Does Aesthetic Record offer an API?

No, Aesthetic Record does not have an API available.


Q. What other apps does Aesthetic Record integrate with?

Aesthetic Record integrates with the following applications:
HubSpot Marketing Hub, Zoho CRM, ActiveCampaign, Zapier, Stripe, Mailchimp, Intercom


Q. What level of support does Aesthetic Record offer?

Aesthetic Record offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Aesthetic Record product overview

Price starts from

12

/user

Per month

What is Aesthetic Record?

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking, patient records, invoices, inventories, and more. It supports ePrescribing, which lets practitioners directly send prescriptions to pharmacies and patient charts to medical directors in real-time.

Key benefits of using Aesthetic Record

• Connect with patients using a range of communication tools including questionnaires, virtual consultations, real-time chat, and more.

• Allow patients to book appointments online through Aesthetic Record. The smart scheduling tools ensure that no double bookings occur and patients can view the availability of doctors before choosing a time and date that suits them.

• Use Aesthetic Record's EMR (electronic medical records) tools to record procedures and plans, provide electronic prescriptions, add notes to patient files, schedule follow-ups, upload before and after photos, and more.

• Bill patients electronically using Aesthetic Record's online payment processing and billing tools. Businesses can track each client's billing history, send invoices, apply discounts, and process payments in multiple formats including cash, credit card, electronic wallet, and more.

• Manage practice operations with features such as business insights, supply chain management, purchase orders, inventory tracking, employee performance tracking, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
Documentation

Not sure about Aesthetic Record? Compare it with a popular alternative

Starting from

12

/user

Per month

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Pricing range

Starting from

25

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Aesthetic Record pricing information

Value for money

3.7

/5

58

Starting from

12

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Aesthetic Record features

Functionality

3.3

/5

58

Total features

56

5 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Appointment Management
Patient Records Management
Document Management

Functionality contenders

Aesthetic Record users reviews

Overall Rating

3.4

/5

58

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.71/10
Rating distribution

5

4

3

2

1

25

4

12

5

12

Pros
They save me time which makes me more money. Their system is easy, robust and great customer service.
The response time is the best of any software tool we use for our business. I can't say enough good things about the ease of getting in touch with a real human being.
And the customer service is superb, I have gotten all of my questions answered in a timely manner and Jessica has been gratin working with me one-on-one to get my business up and running smoothly.
Cons
They have terrible customer service. They require you to chat for all problems and they basically send you articles to read to figure it out for yourself.
The absolute worst part of this company is they do not let anyone converse through any median except texting via the program. No phone support or email.
Even, the [SENSITIVE CONTENT] took 3 weeks to respond and doesn't even answer our concerns. When I asked to be refunded for monies charged, she did not reply.

Overall rating contenders

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Gina K.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and great value!

Reviewed 3 years ago
Pros

I've been using this software for about 6 months. I switched over from another aesthetic EMR platform due to cost. Aesthetic record offers all the necessary features of the more costly platforms for a fraction of the price. It even has features the more expensive platforms do not have.

Cons

There isn't really anything I don't like. Customer service is a message system within the app rather than speaking to a person over the phone. However, it is still immediate and has solved my issues or answered by questions almost immediately.

LB
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Lexi B.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Software for Business Big or Small!

Reviewed 3 years ago

The staff at Aesthetic Record are always there to answer any questions I have - the text option on the app is easy to use, and I know I'll get a prompt response every time. [SENSITIVE CONTENT HIDDEN] were super flexible in booking my teaching seminars and made my onboarding process a breeze! The YouTube videos are incredibly helpful whenever I need a quick "how to" or refresher.

Pros

Firstly, how inexpensive this software is. I was shocked to learn how affordable it was, especially as a small business over. I also love how versatile Aesthetic records is. I can do everything from place product orders, to host virtual consultations (which is critical in today's climate) to collect payment, distribute gift cards, and so much more! This software also gives me peace of mind come tax season - I know all of my financial information is accurate, organized, and up to date.

Cons

I can't really think of anything I don't like about this software.

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Elizabeth R.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible customer service DELAYS patient care

Reviewed 2 months ago

overall experience is BAD - do not recommend.

Pros

ease of photos and before and afters stored in the patient chart

Cons

You can only contact customer service through CHAT - they do NOT have a phone number to contact in case of an emergency. So if you patient has a complication and your eprescribing goes down, you can not help your patient! This is absolutely unacceptable and this company should be banned from providing EMR services if they can not guarantee a patient care issue is their #1 priority. Over the years customer...

MM
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Mareena M.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible Customer Service

Reviewed 4 months ago

It has not been pleasant and the company does not care about customer satisfaction and fails to return messages about feedback. I am not even sure of I am actually talking to a person when you use the chat for help or a bot. No phone number to call or stalk to anyone.

Pros

Affordable Easy to use Prescribing available Messages clients via text with reminders

Cons

Terrible customer service. No in person contact, only help is through chat and most of the time they are clueless. They cannot help you with any eprescribing issues You have to use both a desktop and iPad in order to complete a transaction. Using the wallet causes a lot mistakes. Their third party payment system fails to work often and they force you to do a manual entry and charge the business a higher percentage.

JS
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Jody S.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Customer Service

Reviewed 3 years ago

Customer service is EXCELLENT. Very responsive - I was online with an agent from about 4 pm this afternoon until about 7:15 pm to resolve a critical issue. The agent identified my problem and took action. The reason it took 3 hrs was because he had to call one of the administrators of the company on a Sunday afternoon who took his call and helped to resolve my issue. Now that is customer service....

Pros

Not into it just yet since I was just made the official administrator today. Will post updated review and impressions later.

Cons

A little hard to navigate and find what I need however, I just discovered that an employee set herself up as the administrator which may be why I have not been able to do all the things I have needed to do to get this program up and running efficiently. I will update my review once I am able to actually run this program as the real administrator.

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