Perfect Pricing, Features, Reviews & Comparison of Alternatives

Perfect

Web-based customizable home health software

3.92/5 (74 reviews)

Perfect overview

What is Perfect?

Perfect is a web-based home health software which enables home health agencies of all sizes to manage administrative processes such as visit scheduling, billing, and clinical notes online. With features including electronic visit verification, daily insurance eligibility checks, direct insurance billing, and customizable notes, Perfect aims to deliver a comprehensive home health software solution.

Perfect’s customizable dashboard provides users with centralized access to detailed clinical and administrative information. Dynamic charts and real-time status updates give users actionable insight into agency performance, allowing administrators to manage tasks, respond to issues, and maintain compliance. Customizable notes allow users to utilize their preferred note format. With native mobile apps for iOS and Android, clinical staff can verify patient and visit information, and create orders and communication notes from anywhere.

Users can document, monitor and review patient vitals with Perfect’s vital sign parameter graph tool and alert system. The vital sign alert system informs staff automatically if patient vitals change or move outside of plan of care parameters. Perfect’s physician portal allows doctors to review and sign orders and care plans electronically. Additionally, instant messaging with push notifications enables real-time communication and collaboration between home health staff.
www.noteefied.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Perfect screenshot: Log in securely with Agency ID, User ID and passwordPerfect SoftwarePerfect screenshot: Manage visit scheduling in real-time using the visit calendarPerfect screenshot: View information at-a-glance in Perfect's customizable dashboardPerfect screenshot: Notes can be customized according to specific needs and preferencesPerfect screenshot: Physicians can review and sign orders and plans of care electronically from the physician portalPerfect screenshot: Home health staff can coordinate and collaborate with one another through push notification chatPerfect screenshot: Access Perfect on desktop, laptop, mobile or tablet devices

Perfect user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.9
  4.0
  4.2
Jose X Colina

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE

Used daily for 2+ years
Reviewed 2017-09-26
Review Source: Capterra

As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

Pros
LET ME COUNT THE WAYS: INNOVATION: This software is dauntless in their quest to make the system work better- Everyday APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine. SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless! SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

Cons
There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out. The Eastern US sector can actually benefit from an augmented morning tech support resource.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Christopher Traver, MBA

Terrific! This is the by far the best home health software on the market! Very user friendly!

Used daily for 2+ years
Reviewed 2017-09-07
Review Source: Capterra

Pros
What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Cons
I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Nathalie Pormentira

Lacking, as far as PT is concerned

Used daily for less than 6 months
Reviewed 2019-02-23
Review Source: Capterra

It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.

Pros
Most everything is in one page, no tabs to click open to get to different parts of the chart. It doesn't ask for much information, if you don't wanna be bothered with that, I guess.

Cons
MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time! DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again. I have a long list of other things but this box limits what I can write.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

Minimize review

Mark Jackson

Customer Service Support

Used daily for 2+ years
Reviewed 2019-03-06
Review Source: Capterra

Initially when I purchased my agency I was not happy with the software because I didn't know it's capabilities. This was impart because the software was not being utilized to it's fullest potential. After being thoroughly trained by our rep on all of the features within the software and adding additional features, I've been able to increase my operational efficiency immensely. Additionally, I've been able to reduce my staff and bring my billing in-house.

Pros
The flexibility and versatility of the software to meet evolving demands of the business. Additionally, the willingness of the customer support team to provide timely support.

Cons
Particularly how the software is consistently adapting to the forever changing environment of home healthcare to ensure compliance's are being met and agencies are positioned for success.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Katie B

Affordable and friendly, but crashes occasionally.

Used daily for 1-2 years
Reviewed 2018-10-09
Review Source: Capterra

Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price. You won't find a better deal anywhere else.

Pros
I like that everything is out in the open. I don't have to hunt around for what I want and if for some reason I can't find exactly what I'm looking for, I can always call their friendly customer service line.

Cons
Generally the software gets the job done, however, there has been a few too many times that I had to call in regards to the software crashing/giving me error messages. They are usually fixed within the hour, but nevertheless, it is what I like least about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Perfect pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Note-e-fied directly for detailed pricing information.

Perfect features

Activity Dashboard
Automatic Notifications
Calendar Management
Charting
Compliance Management
HIPAA Compliance
Records Management
Self Service Portal
Workflow Management

API (135 other apps)
Appointment Management (245 other apps)
Billing & Invoicing (241 other apps)
Claims Management (173 other apps)
Client Portal (143 other apps)
Customizable Reporting (141 other apps)
Document Management (161 other apps)
Document Storage (129 other apps)
Reminders (226 other apps)
Reporting & Statistics (229 other apps)
Third Party Integration (136 other apps)

Videos and tutorials

Additional information for Perfect

Key features of Perfect

  • Patient intake
  • Medication database
  • Employee tracking
  • Customizable notes
  • Order creation
  • Photo management
  • Eligibility checking
  • Fax integration
  • Technical chart auditing
  • Vital sign parameter alerts
  • Calendar management
  • Dynamic charts
  • Communication management
  • Compliance management
  • Data synchronization
  • Data visualization
  • Employee management
  • HIPAA compliance
  • Real-time data
  • Records management
  • Search functionality
  • Status tracking
  • Tracking features
  • Workflow management
  • Automated scheduling
  • Application security
  • Live chat
  • Vital sign monitoring
  • Customizable dashboard
  • Electronic signature
  • Patient & visit information verification
  • Vital sign parameter graph
  • Task management
  • Patient management
  • Collaboration tools
  • Physician portal
View All Features

Benefits

Perfect is available as a native mobile app on iOS and Android, affording users the flexibility to access patient information, verify visits and create orders on the move from a smartphone or tablet.

Home health staff can communicate and collaborate in real-time using Perfect’s built-in live chat.

Users can set up vital sign parameter alerts to inform clinicians automatically when a patient’s vitals shift outside of care plan parameters.

Perfect provides users with the tools to manage administrative processes including visit scheduling, billing, eligibility checking, and technical chart auditing online.

The physician portal seeks to improve operational efficiency by allowing doctors to review and sign orders and care plans electronically from a central location.