I have been using this product for over 5 years and it has never let me down. It is not free or cheap but gets the job done right and fast the first time. I have found the FREE cost's me money and CHEAP is cheap for a reason.
Pros
Easy to learn and use and works every time. Support rarely needed but is there when I need it. Very affordable for what you get!
Cons
Not fancy but works every time.
Rating breakdown
Likelihood to recommend: 10/10
I have seen100's of EHR's and used many. I was amazed when I saw Radekal. It is a great example of an EHR/Productivity Technology Tool. With more than 4,000 drill down anatomic diagrams linked to diagnostic algorithms, this leads the provider and engages the patients through an expedited clinical encounter. It markedly speeds up the clinical visit easily by 30%, has the visit fully documented, and is coded at the highest audit proof levels in real time, ready for me to sign off. This allows me to concentrate on the patient, see and spend more time with the patients, and not have my head buried in a computer.
Rating breakdown
Likelihood to recommend: 10/10
After two demos in which we were assured that Radekal was a Mac-compatible offering, we requested access to a trial run through, which was not feasible by Radekal's business model. We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop. We needed a seamless solution from PM to billing, and this simply wasn't it.
Pros
Data-driven product development
Team seems enthusiastic about constant product improvement
Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up
Cons
It's really not a seamless integration from PM to billing and claims; although it's billed as a Mac-compatible offering, the PM is only accessible via a Windows operating system, which unfortunately was not really explained to us until after we had paid for initial set up and first month.
The review and scoring should be read with the understanding that this client never used the product. The clinic never used Radekal in a clinical setting despite signing an agreement and having the company doing a costly and customized set-up. The clinic’s cloud account was live and ready for over one month.
This client changed its mind after 5 separate demos, having all? S answered over a 6 month period and then signing a month to month agreement. Despite being given numerous options to have offsite staff remotely access the scheduling module, the client chose not to utilize any of them. This has never been an issue with the product and any other client. Pertexa was fully supportive of this client’s decision . The company terminated the monthly contract immediately but since there was not a valid technical reason no refund was offered.
Rating breakdown
call my clients are very intrigued and in love with the simple system that saves time and money
Pros
Easy to learn and The support is very handy. The one page training manual was a brilliant touch,I was maneuvering through the system easier then my new iPhone lol.
Cons
It is not cheap but clients say it does more than me pay for it self !!! Our clients also say they were hesitant to switch over because fear of cost but once it was installed it's save time and paid for itself over and over
Rating breakdown
Likelihood to recommend: 10/10
I was on my 3rd EMR and I hated all of them, I was asked to see Radekal by my wife. The moment I saw it, I could see the productivity gains immediately - this is amazing! I have a passion for rural health and could see how this adopted into telemedicine could change the way we bring greater medical access and care to the rural communities. An excellent product and now with RoboRITA, their telemedicine offering, the combination is just what the industry has been crying out for.
Rating breakdown
Likelihood to recommend: 10/10
2 month free trial available.
$2497 one-time, per provider, or $477 per month, per provider.