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SimplePractice vs Therasoft Online Comparison (2026)

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SimplePractice

Therasoft Online

Overview

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Practice management platform for psychologists, therapists and mental health professionals that provides tools for marketing, management and billing

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.8K

1.8K

796

116

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.3

311

169

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.”

Erica M.

Client Care Coordinator

“For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more.”

Teresa L.

Clinician

“I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself.”

Jennifer N.

Psychologist

Pros

“I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed).”

Jennifer J.

Founder and Professional Counselor

“The subscription price was raised by over 263% with less than a month's notice.”

Jennifer J.

Founder and Professional Counselor

“I thought five years ago their customer support was small and responsive.”

Jennifer J.

Founder and Professional Counselor

Cons

“It's a little hard to set up adult family therapy, and I wish the telehealth option allowed a single link that could be reused for each session.”

Alan J.

Chief Psychologist

“We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.”

Erica M.

Client Care Coordinator

“I don’t like how glitchy telehealth is, that there is not a lot of customization on the calendar screen and it can be readily confusing to someone who is trying to use the system besides just scheduling.”

Coty D.

Owner

Cons

“It seemed like there was issue after issue with no communication.”

Christine C.

Billing Manager

“Lack of communication, hard drive issues and vague follow through with empty excuses.”

Mary W.

Admin

“No accommodations made for their issues other than we the consumer needs to remedy their errors.”

Mary W.

Admin