TheraOffice Pricing, Features, Reviews & Alternatives

TheraOffice

EMR & practice management solution for clinics

4.73/5 (22 reviews)

TheraOffice overview

What is TheraOffice?

TheraOffice is a cloud-based electronic medical record (EMR) and practice management solution designed to help medium to large-sized medical institutions manage compliance, regulation, documentation, accounting, scheduling, and patient engagement. TheraOffice includes a personal workflow assistant, which enables users to organize schedules, alerts, tasks, and returning patients with custom templates, treatment progressions, modifiers, and automatic discharge notes.

TheraOffice includes a drag-and-drop interface which allows therapists to manage re-occurring appointments, reminders, authorization, prescription tracking, coinsurance collection, waitlists, and patient statements. The platform generates multiple reports, providing details of cancellations, no-shows, resource requirements, and productivity. Patient engagement and marketing functionality enables users to manage physicians, physician referrals and patient information with birthday lists, mailing labels, and treatment outcomes.

The reporting module offers summary, detailed and drill-down reports with interactive charts and graphs. TheraOffice provides users with insight into clinical productivity via key performance indicators for patient appointments, intake verification, billing efficiency, company trends, and more. Users can also print, export and customize reports.
www.theraoffice.com

Pricing

Starting from
$50/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
TheraOffice screenshot: TheraOffice clinic navigator screenshotTheraOffice  - Physical Therapy EMR and Practice Management SoftwareTheraOffice screenshot: TheraOffice productivity report screenshotTheraOffice screenshot: TheraOffice document editor screenshotTheraOffice screenshot: TheraOffice scheduling screenshotTheraOffice screenshot: TheraOffice accounting screenshot

TheraOffice user reviews

Excellent
16

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.5
  4.8
Anonymous

The best industry-specific EMR software all of your practice's needs.

Used daily for less than 6 months
Reviewed 2021-04-26
Review Source: Capterra

Pros
I feel like all I ever used to do when we didn't have TheraOffice was dealing with stacks of paper and transferring them from one room of the office to the next. Now with TheraOffice, all I have to do is walk to the printer if I need a piece of paper (which is rare). The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.

Cons
So far we have had a lot of issues with the software freezing on occasion, however, that just gives me a moment to get up and grab a cup of coffee!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Derek O.

Therapy West

Used daily for 2+ years
Reviewed 2020-11-03
Review Source: Capterra

Excellent. I have felt that Theraoffice has been very helpful with all inquiries. Also, we practice in rural Utah have therapist that often work in multiple settings. I feel Theraoffice has been very fair when it comes to pricing. Lastly, all staff at Theraoffice have been professional and follow-up has been excellent.

Pros
Theraoffice makes an effort to stay current with the software as it relates to changes in the industry. The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.

Cons
I feel Theraoffice could do better job with resources that help market the practice. Most therapy clinics do not have a marketing department and therefore cannot benefit from the benefits of good marketing. I think Theraoffice could help a lot of clinics with a drip marketing system that would integrate with each clients website. Also, a professional, easy to use, robust HEP program that is branded would be great. This would eliminate the need for paper as patients can have their HEP right on their phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lauren A.

Good All-in-One EMR

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

Pros
TheraOffice is a good all-in-one EMR, where we can schedule, document, and bill from one module. After demoing many EMRs, I realized this is actually a rare combination. The documentation allows for common phrases to be put into a drop down menu, so you can point-and-click. BCBS pulled our notes to review and said they were some of the best documented they'd seen.

Cons
There are a LOT of quirks. Once you figure them out, they become second nature, and aren't generally an issue, but you do have to understand that it may be frustrating to use at first. For instance, TheraOffice allows for charge checks, but it doesn't check them automatically, so you have to be sure to click the button on every claim. Also, TheraOffice recently went to one module and I can't say I'm a huge fan. If I'm entering an ERA that's $8,000 and the phone rings and it's a patient asking when their next appointment is, I have to close out of the ERA and start it again later, there's no "save" or way to push it to the background.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Selena H.

TheraOffice team is dedicated to helping you maintain your brand while providing a superior product.

Used daily for 2+ years
Reviewed 2017-06-09
Review Source: Capterra

I no longer have stacks of paper work to do. I no longer lose sleep wondering if I have met all documentation regulations. My time is more efficient because I save and lock each visit prior to treating the next patient.

Pros
The software system has a vast amount of flexibility within its design to allow each clinician and organization to customize various reports and user functions. The TheraOffice Team is very responsive whenever questions arise. I had one payer that required a specific change in documentation. The TheraOffice team problem-solved the need and immediately created a custom report that could be used for that particular payer. The team's quick response had me submitting the claim to that payer with the new documentation format at the end of the business day. I have not locked a single document without charges included. The system has built in protection to ensure that all plans of care are signed and that no unauthorized patient visits occur. The built in business reports are very helpful for knowing the health of the business. I love that it really, really integrates with FOTO. That has saved me time because I can easily see the FOTO information right within TheraOffice in a patient's case. I also really like the fax feature. This feature not only saves time, but is also logged in the system creating proof that documents were sent and received. The ability to create tasks with those on the team has improved efficiency by eliminating a lot of non-productive communication time.

Cons
I'm still having difficulty with the accounting system. At the moment, the accounting module isn't quite as intuitive as all the other modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gloria M.

Tech support is always quick to respond to our needs!

Used daily for 2+ years
Reviewed 2017-07-12
Review Source: Capterra

Pros
The best part of Theraoffice is fact that you are able to customize the schedule and documentation. In general, it is easy to use compared to other programs we have used in the past.

Cons
1.Having the different modules for Documentation and Scheduling. 2. Not being able to minimize windows within the module, you have to click out of everything before proceeding. 3. Not being able to move image notes from one pts chart to another pts chart. 4. Not having a search option in the chart. We use a dummy pt for our referral log and it has hundreds of records, it would be nice to be able to search within the chart 5. With the new up date the faxes are getting back dated when moved them to a chart, we have to manually go in to change the date 6. The amount of times that you have to click through pop up boxes to get where you need to be (printing, searching for pts, moving through documentation) (keyboard short cuts would be nice) 7. It would be nice to have the most recent plan of care show in vitals. 8. That once a pt has been discharged it doesn't ask if you wish to delete future appointments. 9. There should be a contact list to fax from so you can fax multiple people: insurance, case mgr, PCP, Referrring DR, sometimes there are 2 referring and a PCP. 10 To Generate an HEP you shouldn't have to have a DX or charges entered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TheraOffice pricing

Starting from
$50/month
Pricing options
Free trial
Subscription
View Pricing Plans

Contact TheraOffice for pricing information.

TheraOffice features

Appointment Management
Appointment Scheduling
Billing & Invoicing
Charting
Claims Management
E-Prescribing
HIPAA Compliant
Medical Billing
Multi-Location
Patient Records Management
Reminders
Reporting & Statistics
Workflow Management

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Alerts/Notifications (261 other apps)
Compliance Management (215 other apps)
Document Management (234 other apps)
Records Management (259 other apps)
Scheduling (255 other apps)
Self Service Portal (271 other apps)

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