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TheraPlatform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based HIPAA compliant video conferencing software
Table of Contents
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TheraPlatform - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
TheraPlatform overview
What is TheraPlatform?
TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions. It offers various features, such as two-way screen sharing, in-session chats, and pre-built whiteboard to improve overall patient engagement. Clinicians can share files with patients and automatically notify them about appointments via email and text reminders.
TheraPlatform enables businesses to create branded virtual rooms and apply virtual backgrounds according to requirements. Users can also streamline processes in compliance with HIPAA regulations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Accessibility
Coordination
Reliability
TheraPlatform’s user interface
TheraPlatform pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about TheraPlatform?
Users think TheraPlatform is easy to use and helps simplify practice management for therapists and clients, with many finding onboarding and daily operations straightforward. They report that it suits solo and small practices well, and they appreciate its responsive customer support, which often resolves issues quickly and thoroughly. Some feel it is user-friendly even for those less comfortable with technology.
Reviewers indicate that technical glitches, billing issues, and occasional poor customer service can be frustrating, with some saying support blames users for problems. They mention that video lags, mobile usability, and network errors sometimes disrupt their workflow.
Select to learn more
Who uses TheraPlatform?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TheraPlatform's key features
Most critical features, based on insights from TheraPlatform users:
All TheraPlatform features
Features rating:
TheraPlatform awards
TheraPlatform alternatives
TheraPlatform
Starting from
39
Per month
Opus
Starting from
79
Per month
CentralReach
Starting from
No pricing info
HARMONY Medical
Starting from
1500
Per month
TheraPlatform pricing
Pricing plans
Pricing details:
User opinions about TheraPlatform price and value
Value for money rating:
To see what individual users think of TheraPlatform's price and value, check out the review snippets below.
Dionne B.
Speech Language Pathologist
Karen L.
SLP
TheraPlatform customer support
What do users say about TheraPlatform customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of TheraPlatform customer support.
Widely noted by reviewers, TheraPlatform's customer support is highly responsive and provides quick, thorough answers to questions.
A limited number of users report inconsistent support quality, especially regarding billing issues and unresolved technical problems.
Support options
Training options
To see what individual users say about TheraPlatform's customer support, check out the review snippets below.
“There is a learning curve (as with any new EMR) but TheraPlatform has a great customer service team that answers questions quickly. ”
Evelyn P.
Owner
“It's easy to use. But today I had the best customer service.[SENSITIVE CONTENT]jumped on a zoom link with me, spent quite a bit of time trouble shooting until he finally figured out the my new internet service was the root of the problem. But he got it all fixed. ”
Debbie M.
Licensed Therapist
“There are occasional technical glitches and some spotty customer service for billing and support issues”
Summer S.
Financial Services Representative
TheraPlatform FAQs
TheraPlatform has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of TheraPlatform?
TheraPlatform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does TheraPlatform support?
TheraPlatform supports the following languages:
English
Q. Does TheraPlatform offer an API?
No, TheraPlatform does not have an API available.
Q. What level of support does TheraPlatform offer?
TheraPlatform offers the following support options:
FAQs/Forum, Knowledge Base
