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TherapyMate

Client & Practice Management for Mental Health Providers

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TherapyMate Pricing, Features, Reviews and Alternatives

TherapyMate product overview

Price starts from

$

29

/momonth
Per Feature

What is TherapyMate?

TherapyMate is a web-based health and practice management software that enables practice owners to automate functions like reminders, scheduling, reminders, client portal, insurance billing, customizable & templated notes, expense tracking, and document management. The cloud hosted product caters to the needs of both midsized and enterprise level health agencies across the United States and Canada.

Key benefits of using TherapyMate

● TherapyMate is hosted on the cloud and enables business owners to manage functions like appointments, patient scheduling, billing, income, documentation, and expenses.
● The product works on a subscription based model with no upfront costs. It can be accessed on-demand from any device such as web browsers, mobile devices, and tablets.
● TherapyMate enables business owners to optimize their workflows by providing them with a personalized dashboard to view their calendars and tasks scheduled for the day.
● The product provides a centralized repository for electronic health records offering a personalized information page with supporting records for each patient.
● TherapyMate offers electronic payment collection and automatic billing processing, which reduces the time a user spends in tracking claims, sending statements and recording payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

TherapyMate pricing information

Value for money

4.2

/5

8

Price starts from

$

29

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TherapyMate features

Functionality

3.7

/5

8
Total Features35 1 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Activity Dashboard
Reminders
Claims Management
Appointment Scheduling
Self Service Portal

Functionality contenders

TherapyMate users reviews

Overall rating

4.6

/5

8

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

6

1

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect for my Practice

Reviewed 2 years ago
Pros

I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features.

Cons

I haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Therapymate as a software to improve efficient mental health services.

Reviewed 10 months ago

This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed. Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users. By improving these feautures, therapymate will be the best in terms of treating mental diseases.

Pros

Actually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health. It also helps users to work efficiently and make their work easier and faster. Therapymate is simple to use for users and promote the well being of patients.

Cons

I really don't like the fact that there are some feautures in this software which are not friendly to users. It does not allows users to correct errors

Vendor response

Thanks for your review Hussaini. We do strive to be the easiest EHR out there and welcome user feedback. We take action on that feedback and implement most of the suggestions that we receive through our customer support channels. Please contact me at your earliest convenience to discuss the improvements you have in mind. Don Greene President

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good program for the money

Reviewed 4 years ago
Pros

The price and customer support, they got right back to me. I also liked the ease of use, getting started fairly quickly.

Cons

I didn't like how I wasn't able to customize it to what I needed. Some features were just never used. Others I had to search a library to watch a video on how to do things.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Needs more features

Reviewed 2 years ago

I have to use it. Wish I didnt. It takes too much time and needs more features.

Pros

Adding a client was easy. Copying and pasting my notes was easy.

Cons

I didnt like the calendar. I didnt like there was not a place for admin notes or general basic notes with no other questions. I didnt like the set up of the product. Its not user friendly and there are still bugs that need to be worked out. As of today 12/02/2019 the notes are not saving properly, meaning the dates are saving as the date I copied and pasted the note, not the date of the service.

Vendor response

Aletta, I'm sorry you are experiencing issue using our product. It is unfortunate that you never called our support team to receive help before posting a review. I contacted you today via email to offer my assistance, but you declined my help. Just so you know...the limited feature set you're seeing is determined by the permissions your practice owner gave you. TherapyMate is very capable of running a small or large practice. I again extend my offer to help you. Please contact us at your earliest convenience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 3 years ago

I used to use another very popular program which was expensive and clunky. This program keeps me on track with my notes and makes my work easy. It provides everything I need. I can't say enough about the terrific customer service.

Pros

I love TherapyMate because it offers everything I need to run my solo practice at a very affordable cost. It has a clean dashboard and is easy to use.

Cons

Silly I know, but I wouldn't mind a little more color in my calendar. Not worth complaining about.

Vendor response

Thanks so much Tammy. I'm glad TherapyMate it is making your life easier while save you some money. We look forward to serving you for many years to come.

TherapyMate FAQs and common questions

TherapyMate has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available


TherapyMate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


TherapyMate supports the following languages:
English


TherapyMate supports the following devices:
Android, iPhone, iPad


No, TherapyMate does not have an API available.


TherapyMate integrates with the following applications:
iCloud, Stripe, Google Calendar


TherapyMate offers the following support options:
Email/Help Desk, Chat, Phone Support

Most popular TherapyMate comparisons

TherapyMatevsTherapyNotes
TherapyMatevsSimplePractice
TherapyMatevsBestNotes

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