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TherapyMate

4.6
(8)

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Client & Practice Management for Mental Health Providers

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(9)

TherapyMate Pricing, Features, Reviews and Alternatives

TherapyMate FAQs

Q. What type of pricing plans does TherapyMate offer?

TherapyMate has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of TherapyMate?

TherapyMate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does TherapyMate support?

TherapyMate supports the following languages:
English

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Q. Does TherapyMate support mobile devices?

TherapyMate supports the following devices:
iPad

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Q. Does TherapyMate offer an API?

No, TherapyMate does not have an API available.

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Q. What other apps does TherapyMate integrate with?

TherapyMate integrates with the following applications:
iCloud, Stripe, Google Calendar

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Q. What level of support does TherapyMate offer?

TherapyMate offers the following support options:
Email/Help Desk, Chat, Phone Support

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TherapyMate product overview

Price starts from

29

Per month

Per Feature

What is TherapyMate?

TherapyMate is a web-based health and practice management software that enables practice owners to automate functions like reminders, scheduling, reminders, client portal, insurance billing, customizable & templated notes, expense tracking, and document management. The cloud hosted product caters to the needs of both midsized and enterprise level health agencies across the United States and Canada.

Key benefits of using TherapyMate

? TherapyMate is hosted on the cloud and enables business owners to manage functions like appointments, patient scheduling, billing, income, documentation, and expenses.
? The product works on a subscription based model with no upfront costs. It can be accessed on-demand from any device such as web browsers, mobile devices, and tablets.
? TherapyMate enables business owners to optimize their workflows by providing them with a personalized dashboard to view their calendars and tasks scheduled for the day.
? The product provides a centralized repository for electronic health records offering a personalized information page with supporting records for each patient.
? TherapyMate offers electronic payment collection and automatic billing processing, which reduces the time a user spends in tracking claims, sending statements and recording payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

TherapyMate pricing information

Value for money

4.2

/5

8

Starting from

29

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TherapyMate features

Functionality

3.7

/5

8

Total features

35

1 categories

Most valued features by users

HIPAA Compliant
Activity Dashboard
Appointment Management
Billing & Invoicing
Reminders
Multi-Location
Self Service Portal
Appointment Scheduling

Functionality contenders

TherapyMate users reviews

Overall Rating

4.6

/5

8

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

6

1

1

0

0

Overall rating contenders

MB
AvatarImg

Marion B.

Verified reviewer

Mental Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect for my Practice

Reviewed 3 years ago
Pros

I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features.

Cons

I haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent.

HH
AvatarImg

Hussaini H.

Mental Health Care, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Therapymate as a software to improve efficient mental health services.

Reviewed 2 years ago

This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed. Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users. By improving these feautures, therapymate will be the best in terms of treating mental diseases.

Pros

Actually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health. It also helps users to work efficiently and make their work easier and faster. Therapymate is simple to use for users and promote the well being of patients.

Cons

I really don't like the fact that there are some feautures in this software which are not friendly to users. It does not allows users to correct errors

Vendor response

Thanks for your review Hussaini. We do strive to be the easiest EHR out there and welcome user feedback. We take action on that feedback and implement most of the suggestions that we receive through our customer support channels. Please contact me at your earliest convenience to discuss the improvements you have in mind. Don Greene President

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good program for the money

Reviewed 6 years ago
Pros

The price and customer support, they got right back to me. I also liked the ease of use, getting started fairly quickly.

Cons

I didn't like how I wasn't able to customize it to what I needed. Some features were just never used. Others I had to search a library to watch a video on how to do things.

AJ
AvatarImg

Aletta Joy C.

Mental Health Care, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Needs more features

Reviewed 3 years ago

I have to use it. Wish I didnt. It takes too much time and needs more features.

Pros

Adding a client was easy. Copying and pasting my notes was easy.

Cons

I didnt like the calendar. I didnt like there was not a place for admin notes or general basic notes with no other questions. I didnt like the set up of the product. Its not user friendly and there are still bugs that need to be worked out. As of today 12/02/2019 the notes are not saving properly, meaning the dates are saving as the date I copied and pasted the note, not the date of the service.

Vendor response

Aletta, I'm sorry you are experiencing issue using our product. It is unfortunate that you never called our support team to receive help before posting a review. I contacted you today via email to offer my assistance, but you declined my help. Just so you know...the limited feature set you're seeing is determined by the permissions your practice owner gave you. TherapyMate is very capable of running a small or large practice. I again extend my offer to help you. Please contact us at your earliest convenience.

TF
AvatarImg

Tammy F.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 4 years ago

I used to use another very popular program which was expensive and clunky. This program keeps me on track with my notes and makes my work easy. It provides everything I need. I can't say enough about the terrific customer service.

Pros

I love TherapyMate because it offers everything I need to run my solo practice at a very affordable cost. It has a clean dashboard and is easy to use.

Cons

Silly I know, but I wouldn't mind a little more color in my calendar. Not worth complaining about.

Vendor response

Thanks so much Tammy. I'm glad TherapyMate it is making your life easier while save you some money. We look forward to serving you for many years to come.

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