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TherapyNotes, LLC vs ICANotes Comparison (2026)
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Good recommendations?
TherapyNotes, LLC
5
759
4
156
3
29
2
13
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ICANotes
5
72
4
26
3
17
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.
With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
972
5
4
3
2
1
759
156
29
13
15
- Value for money
- Ease of use
- Features
- Customer support
4.1
130
5
4
3
2
1
72
26
17
5
10
- Value for money
- Ease of use
- Features
- Customer support
Pros
Colleen M.
Owner Provider
Irina R.
Psychologist
Jenna O.
Digital Marketer
Pros
Latasha B.
Clinical Director
Shakeeb H.
Owner and Provider
Shahla G.
Licensed Psychologist
Cons
Michelle G.
Therapist
Kristin L.
Therapist
Marsha M.
Clinican
Cons
Charles M.
Nurse Practitioner, Psychiatry
Linda C.
Administration
Chris D.
Clinical Director
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review9 months ago
Key features
- Total features135
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Decision Support
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Signature
- Email Reminders
- Employee Management
- Faculty/Staff Management
- File Sharing
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Group Scheduling
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Immunization & Allergy Tracking
- In-Patient Management
- Initial Assessments
- Insurance Eligibility Verification
- Invoice History
- Invoice Management
- Lab Integration
- Live Chat
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile App
- Monitoring
- Multi-Location
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payor Management
- Physician Management
- Practice Management
- Prescription Management
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Service Portal
- Session Notes
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment
- Workflow Automation
- Workflow Management
- Total features65
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Decision Support
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Signature
- Email Reminders
- Employee Management
- Faculty/Staff Management
- File Sharing
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Group Scheduling
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Immunization & Allergy Tracking
- In-Patient Management
- Initial Assessments
- Insurance Eligibility Verification
- Invoice History
- Invoice Management
- Lab Integration
- Live Chat
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile App
- Monitoring
- Multi-Location
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payor Management
- Physician Management
- Practice Management
- Prescription Management
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Service Portal
- Session Notes
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment
- Workflow Automation
- Workflow Management
Integrations
- Total integrations3
- AdvancedEHR
- AdvancedMD for Mental Health
- Google Calendar
- Inovalon Provider Cloud
- Microsoft Outlook
- Quest
- Waystar
- iCloud
- Total integrations5
- AdvancedEHR
- AdvancedMD for Mental Health
- Google Calendar
- Inovalon Provider Cloud
- Microsoft Outlook
- Quest
- Waystar
- iCloud
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