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5stelle

Native cloud property management for the hospitality sector

Table of Contents

Is this product right for your business?

Find out with a

5stelle - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

5stelle overview

What is 5stelle?

5stelle* is an all-in-one native cloud PMS for independent hotels and small chains with three to 150 rooms. The platform comes with an integrated booking engine, channel management, a mobile POS, and more. Users are able to manage all reception and administration tasks, online and offline sales, and improve client communication using the built-in CRM.

5stelle*’s client management features enable users to manage quotes and prepare personalized offers to send via email. Organizations are able to manage reservations from various channels, including OTAs (online travel agencies), GDS (global distribution system), the hotel's website, telephone and walk-ins. Users can handle billing, receipts and invoices, as well as any special requests, modifications, and supplementary services from the bar, restaurant or spa.

Commercial management features enable owners to define various tariffs and price lists, view revenue statistics, and create sales packages that can be published within the booking engine, as well as integrated into the hotel’s website. Users can manage availability and restrictions across various OTA portals such as Booking.com and Expedia with real-time updates, and modify prices at any time, from anywhere via mobile device.

5stelle* includes administrative management features for handling various accounting transactions, payments and deposits. Users can compare multiple periods of sales statistics to understand trends and analyze profit, as well as costs and earnings for each department. Daily, monthly, and date to date reports can be exported in both PDF and Excel formats.

Key benefits of using 5stelle

5stelle* enables users to manage special guest requests and modifications to reservations while on the go via the mobile POS tool.

Managers can monitor client satisfaction and incentivize word of mouth with 5stelle*'s connections to the most diffuse reputation management systems such as TripAdvisor and Review Express.

The platform helps eliminate the risk of overbooking with online availability updates in real time, including offline reservations such as telephone or walk-in bookings.

Users can avoid manually inserting data since all reservations from the website appear automatically in the planner, saving all client data in the client registry.

The 5stelle* platform integrates with over 80 third party platforms and external systems for optimizing revenue, reputation, and online reservation management.

Starting price

1000per feature /
per year

Alternatives

with better value for money

5stelle pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(18)

5(52)

What do users say about 5stelle?

Users think 5stelle is intuitive and easy to use, with a simple interface and flexible features that help them quickly learn and manage tasks. They appreciate the cloud-based access and mobile version, which make it convenient to control hotel operations from anywhere, though some feel documentation and graphics could be improved.

Reviewers indicate it supports hotels of various sizes and types, allowing efficient management of rooms, bookings, and extras. They report customer support is responsive, helpful, and professional, assisting with issues and providing reliable service that meets their ongoing needs.

Select to learn more

Who uses 5stelle?

Based on 71 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Leisure, Travel & Tourism

Executive Office

Food & Beverages

Others

Use cases

- Not enough reviews

5stelle's key features

Most critical features, based on insights from 5stelle users:

Reservations management

1.0

(1)

Rate management

2.0

(1)

Front desk management

2.0

(1)

Third-Party integrations

3.0

(1)

Online booking

4.0

(1)

Guest experience management

0.0

(0)

All 5stelle features

Features rating:

4.6

(71)

Billing & invoicing

(0)

Billing rate management

(0)

Booking management

(0)

Built-in accounting

(0)

Catering management

(0)

Channel management

(0)

CRM

1.0

(1)

Drag & drop

(0)

Extended stay

(0)

For vacation rentals

(0)

GDS/OTA integration

(0)

Housekeeping management

(0)

Maintenance management

(0)

Marketing automation

(0)

Multi-Channel management

(0)

Multi-Location

(0)

Multi-Property

(0)

Point of sale (pos)

(0)

Promotions management

(0)

Ratings/Reviews

(0)

Reporting & statistics

(0)

Reviews management

(0)

Single property

(0)

Spa/Activity management

(0)

User management

(0)

5stelle alternatives

5stelle

4.7

(71)

Starting from

1000

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.8

RoomKeyPMS

4.4

(89)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.6

Customer Support

4.6

roommaster

4.3

(129)

visit website

Starting from

150

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

GuestTracker

4.5

(12)

visit website

Starting from

500

One-time payment

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.5

Customer Support

4.3

5stelle pricing

Value for money rating:

4.7

(71)

Starting from

1000

Per year

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about 5stelle price and value

Value for money rating:

4.7

(71)

To see what individual users think of 5stelle's price and value, check out the review snippets below.

“A simple and useful program to understand. Great connection with cloud and a fantastic technical support.”

Bartolini C.

owner

“We are happy with the service, team very competent and helpful. Simple and intuitive software, easy to use.”

Vivian I.

Receptionist

5stelle integrations (7)

Integrations rated by users

We looked at 71 user reviews to identify which products are mentioned as 5stelle integrations and how users feel about them.

BeMyGuest

Integration rating: 5.0 (1)

Other top integrations

Lightspeed Restaurant

5stelle customer support

What do users say about 5stelle customer support?

Customer support rating:

4.7

We analyzed 20 verified user reviews to identify positive and negative aspects of 5stelle customer support.

Widespread user sentiment highlights the support team's availability, kindness, and ability to resolve issues efficiently.

A significant portion of users praise the fast response times and professionalism of both email and phone support channels.

Support options

Email/help desk

Chat

Phone support

Faqs/forum

Training options

Documentation

Webinars

Live online

To see what individual users say about 5stelle's customer support, check out the review snippets below.

“From the first instance, then subsequently, the customer service staff was able to assist us to resolve any doubts or problems we had with the management software. ”

orlando r.

owner

“Assistance always provides a solution to problems with Kindness and Professionality.”

Renzo L.

Owner

“Great customer support, who respond quickly to email and telephone requests. ”

Ernesto C.

Reception

5stelle FAQs

Q. What type of pricing plans does 5stelle offer?

5stelle has the following pricing plans:
Starting from: €1000.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of 5stelle?

5stelle has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does 5stelle support?

5stelle supports the following languages:
Italian, French, English

Q. Does 5stelle offer an API?

No, 5stelle does not have an API available.

Q. What other apps does 5stelle integrate with?

5stelle integrates with the following applications:
SiteMinder

Q. What level of support does 5stelle offer?

5stelle offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

Related categories

Hotel Management

Hospitality Property Management