5stelle* Pricing, Features, Reviews & Comparison of Alternatives

5stelle*

Native cloud property management for the hospitality sector

4.74/5 (68 reviews)

5stelle* overview

5stelle* is an all-in-one native cloud PMS for independent hotels and small chains with three to 150 rooms. The platform comes with an integrated booking engine, channel management, a mobile POS, and more. Users are able to manage all reception and administration tasks, online and offline sales, and improve client communication using the built-in CRM.

5stelle*’s client management features enable users to manage quotes and prepare personalized offers to send via email. Organizations are able to manage reservations from various channels, including OTAs (online travel agencies), GDS (global distribution system), the hotel's website, telephone and walk-ins. Users can handle billing, receipts and invoices, as well as any special requests, modifications, and supplementary services from the bar, restaurant or spa.

Commercial management features enable owners to define various tariffs and price lists, view revenue statistics, and create sales packages that can be published within the booking engine, as well as integrated into the hotel’s website. Users can manage availability and restrictions across various OTA portals such as Booking.com and Expedia with real-time updates, and modify prices at any time, from anywhere via mobile device.

5stelle* includes administrative management features for handling various accounting transactions, payments and deposits. Users can compare multiple periods of sales statistics to understand trends and analyze profit, as well as costs and earnings for each department. Daily, monthly, and date to date reports can be exported in both PDF and Excel formats.
www.hotelcinquestelle.cloud

Pricing

Starting from
€1000/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe

Supported languages

English, French, Italian

5stelle* reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  4.8
Michele (Mykhaylo) DUMINSKYY

Before the final decision, I have checked about 6-7 PMS. Cheapest and more expensive...

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

I have more time to do other operation for our business. I can keep under control reservations even from my home or other country, when I am in trip. Even for our guests: check in is faster, to do a bill is easier and faster. Many operations become automatic. I like: - easy to learn by Yourself without help of someone. It is enough to know just a base of pc use. - The logic of work it is easy to understand. So I can say it accessible and usability has been organised well. - it is cloud. So i can access from my home pc or any other pc where it is installed. - Personalise, YES it is. Producers have thinking well to give us as much as possible tips to personalise. - With this software I have made my work easiest and fastest. I did got more free time :) BUT I have got more time to do other things. - Other important is: I work in a place, where some from our staff is about 60 years old... and can easily use this software !!! - The most important is STAFF: opened, helpful. From my first touch I have got only positive experience: professional and personal. They assit as fast as possible, even out of office time, if it is possible.

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Ernesto Callegaro

Review about 5stelle: Excellent

Used daily for 2+ years
Reviewed 2017-04-27
Review Source: Capterra

We have worked with 5stelle for about years and appreciate its multifunctionality and simplicity. It's very intuitive and can quickly learn to use all the functions (useful if you have various interns throughout the year). The reports which include payments, outstanding and tourist tax a very useful and easy to understand. The Web Availability function is fantastic, it allows you to connect to several OTAs and our booking engine simultaneously, so no risk of overbooking and prices can be updated automatically based on the room occupancy. 5stelle also allows you to install the programme on various computers so even when closed or away so we can manage prices, availability and reservations at a distance. Great customer support, who respond quickly to email and telephone requests. We appreciate the simplicity and the multifunctionality. We can arrange quickly the offer with guests on the phone.

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Domenico Balbiano

Customer care Reps are always helpful !

Used daily for 2+ years
Reviewed 2017-04-30
Review Source: Capterra

Complete management tool based on a cloud technology that is supported from desktop devices and mobile too, it always allows you to maintain control over all hotel departments. You can monitor in real time and have a precise check of cost & profit, hotel reviews, detailed sale analysis, detailed pick-up reservations reports and much else... its true point of strength is constant updating in search and development; they continuously invest money in new partnership with TripAdvisor review direct connection, intelligence- rate software, brand reputation etc .... giving us the possibility to integrate the best on the market.

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lodovico dubini

Bravi a 5 stelle

Used daily for 2+ years
Reviewed 2017-04-22
Review Source: Capterra

I am the owner of a small boutique hotel and I have been using 5stelle for about 10 years now. I have seen this software evolve and grow while always remaining a step ahead of our needs, which has helped us grow likewise. The work process is very simple, intuitive and flexible. This year we completely changed our pricing and cancellation policies and I was helped all though the process by the 5stelle staff, allowing the transition to go smoothly. The mobile application is extremely useful for a small operation like mine where I need to have access at any time on my phone. For me the excellence of 5stelle comes from its flexibility and the availability and reliabilty of its support team.flexibility

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orlando rodano

The 5stelle* software is quite intuitive, easy to use and complete.

Used daily for 1-2 years
Reviewed 2017-05-03
Review Source: Capterra

The 5stelle* software is quite intuitive, easy to use and complete. From the first instance, then subsequently, the customer service staff was able to assist us to resolve any doubts or problems we had with the management software. We therefore believe that it is a valid product and that is why we recommend it to other accommodation facilities. The 5stelle* software is quite intuitive, easy to use and complete. From the first instance, then subsequently, the customer service staff was able to assist us to resolve any doubts or problems we had with the management software. We therefore believe that it is a valid product and that is why we recommend it to other accommodation facilities.

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5stelle* pricing

Starting from
€1000/year
Pricing options
Free trial
Subscription
View Pricing Plans

5stelle* requires a small one-off start-up fee and an annual fee. The annual fee is calculated based on the number of rooms.

Contact 5stelle* for detailed pricing information.

5stelle* features

Billing & Invoicing
Billing Rate Management
Booking Management
Channel Management
Multi-Channel Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration

API (41 other apps)
Activity Dashboard (35 other apps)
Automatic Notifications (32 other apps)
Availability Management (39 other apps)
Calendar Management (59 other apps)
Credit Card Processing (45 other apps)
Discount Management (28 other apps)
Electronic Payments (38 other apps)
Invoice Management (38 other apps)
Online Booking Integration (49 other apps)
Price Management (36 other apps)

Additional information for 5stelle*

Key features of 5stelle*

  • Catering
  • GDS / OTA integration
  • Maintenance management
  • Online booking management
  • Point of Sale (POS)
  • Reservations management
  • Group management
  • Guest experience (GEM)
  • Single property
  • Reviews management
  • Housekeeping management
  • Front office management
  • Rate management
  • Conference / meeting management
  • CRM
  • Spa / activity management
  • Personalized quotes & offers
  • Reservations
  • Online check-in
  • Extra and requests
  • Billing
  • Drag & drop functionality
  • Online and offline sales
  • Profiling
  • Direct sales
  • Reservations history
  • Direct sales & packages
  • Last minute, early bird, & minimum stay
  • Real-time online availability
  • Dynamic pricing
  • Commercial management
  • Client management
  • Administrative management
  • City tax
  • Accounting
  • Sales statistics
  • Payments & deposits
  • Department trends
  • Seasonal trends
  • Advanced reports
  • Multi-user roles
  • Hourly services planning
  • Supplementary charges
  • Conference rooms management
  • Parking management
  • Groups management
  • Mobile check-in and check-out
  • Accounts payable
  • Customer relationship management (CRM)
  • Channel management
  • Multiproperty management
  • Sales promotions
  • Revenue management systems integration
  • Online reservation systems integration
  • Reputation management systems integration
  • Operating systems integration
View All Features

Benefits

5stelle* enables users to manage special guest requests and modifications to reservations while on the go via the mobile POS tool.

Managers can monitor client satisfaction and incentivize word of mouth with 5stelle*'s connections to the most diffuse reputation management systems such as TripAdvisor and Review Express.

The platform helps eliminate the risk of overbooking with online availability updates in real time, including offline reservations such as telephone or walk-in bookings.

Users can avoid manually inserting data since all reservations from the website appear automatically in the planner, saving all client data in the client registry.

The 5stelle* platform integrates with over 80 third party platforms and external systems for optimizing revenue, reputation, and online reservation management.