5stelle* is an all-in-one native cloud PMS for independent hotels and small chains with three to 150 rooms. The platform comes with an integrated booking engine, channel management, a mobile POS, and more. Users are able to manage all reception and administration tasks, online and offline sales, and improve client communication using the built-in CRM.
5stelle*’s client management features enable users to manage quotes and prepare personalized offers to send via email. Organizations are able to manage reservations from various channels, including OTAs (online travel agencies), GDS (global distribution system), the hotel's website, telephone and walk-ins. Users can handle billing, receipts and invoices, as well as any special requests, modifications, and supplementary services from the bar, restaurant or spa.
Commercial management features enable owners to define various tariffs and price lists, view revenue statistics, and create sales packages that can be published within the booking engine, as well as integrated into the hotel’s website. Users can manage availability and restrictions across various OTA portals such as Booking.com and Expedia with real-time updates, and modify prices at any time, from anywhere via mobile device.
5stelle* includes administrative management features for handling various accounting transactions, payments and deposits. Users can compare multiple periods of sales statistics to understand trends and analyze profit, as well as costs and earnings for each department. Daily, monthly, and date to date reports can be exported in both PDF and Excel formats.
Software by Hotelcinquestellewww.hotelcinquestelle.cloud