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Lightspeed Restaurant

Point of sale (POS) system for restaurants

Last updated: December 2024

Lightspeed Restaurant - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Lightspeed Restaurant?

Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end.

Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more.

With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.

Starting from

Per month

Alternatives with better value for money

Lightspeed Restaurant's key features

Most critical features, based on insights from Lightspeed Restaurant users:

Sales Reports

4.2

(25)

Payment Processing

3.9

(18)

Reporting/Analytics

4.1

(15)

Mobile Access

3.7

(10)

Inventory Management

3.2

(9)

Table Management

4.0

(11)

All Lightspeed Restaurant features

Features rating:

4.3

(208)

Real-Time Data

3.3

(3)

Employee Management

2.7

(3)

eCommerce Management

1.0

(1)

Multi-Location

4.7

(3)

Delivery Management

5.0

(1)

For Restaurants

4.2

(12)

Barcode/Ticket Scanning

4.5

(2)

Point of Sale (POS)

4.0

(12)

Sales Tax Management

3.0

(2)

Marketing Automation

5.0

(1)

Loyalty Program

5.0

(2)

Customer Database

4.0

(1)

Separate Checks

4.0

(7)

Order Management

3.9

(13)

Electronic Payments

2.0

(5)

Online Ordering

3.0

(6)

Credit Card Processing

3.1

(7)

Billing & Invoicing

5.0

(2)

Split Checks

4.0

(2)

Price/Margin Management

(0)

Production Management

(0)

Promotions Management

5.0

(1)

Order Tracking

(0)

Real-Time Reporting

(0)

Receipt Management

(0)

Recipe Management

(0)

Reporting & Statistics

3.7

(3)

Sales History

(0)

Sales Management

5.0

(1)

Sales Order Management

(0)

Stock Management

(0)

Third-Party Integrations

5.0

(1)

Tips Management

5.0

(1)

Transaction History

5.0

(2)

Access Controls/Permissions

(0)

Accounting

5.0

(1)

Accounting Integration

(0)

Activity Dashboard

5.0

(1)

Alerts/Notifications

(0)

API

3.0

(1)

Cash Management

(0)

Clock In/Out

5.0

(1)

Contact Management

4.0

(1)

Customer History

(0)

Customer Management

(0)

Customizable Categories

(0)

Delivery Tracking

(0)

Discount Management

5.0

(1)

For Bakeries

(0)

For Bars/Clubs

(0)

For iPad Devices

(0)

Gift Card Management

4.5

(2)

Invoice Management

(0)

Offline Access

(0)

Order Entry

5.0

(2)

Lightspeed Restaurant awards

Lightspeed Restaurant alternatives

Lightspeed Restaurant

4.4

(208)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.2

Customer Support

4.3

GoTab POS

4.6

(34)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.7

Customer Support

4.7

Marketman

4.7

(109)

visit website

Starting from

239

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Odoo

4.3

(1.2K)

visit website

Starting from

38.90

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

4.1

Customer Support

3.9

Lightspeed Restaurant pricing

Value for Money:

4.2

Pricing plans

Starter

Per month

Features included:

Customizable POS
Menu manager
Floor Plans
Insights
Integrated Payments
Take Out and Delivery
Single-View Reconciliation
CRM and Loyalty

Essential

189

Per month

Extra features included:

Online Ordering
Contactless Ordering
Order and Pay At Table
Lightspeed Live App
Multi-location Management
Advanced Inventory Management

Premium

399

Per month

Extra features included:

Multiple Revenue Center Support For Hotels
Raw API Access
Inventory Tracking

Enterprise

No pricing info

Extra features included:

Personalized Software and Hardware Package
Unlimited Launch and Consultation Services
Dedicated Support Team
Dedicated Customer Success Manager

Lightspeed Restaurant integrations (29)

Integrations rated by users

We looked through 208 user reviews, to identify which products are mentioned as Lightspeed Restaurant integrations, and what is the users perception.

QuickBooks Desktop

Integration rating: 5.0 (1)

“We use quickbooks to do our financial statements, track bank accounts, and run payroll. The data transfer feature is needed to get the data from Lightspeed to pay the bills, the taxes, and employees.”

Donna Cynova

Office Manager

OpenTable

Integration rating: 4.0 (1)

Deliverect

Integration rating: 1.0 (1)

Lightspeed Restaurant support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

24/7 (Live rep)

Chat

Training options

Live Online

Webinars

Documentation

Videos

Lightspeed Restaurant reviews

Overall rating

4.4

208

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.87/10

Rating distribution

133

Pros

Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

Malcolm K.

We like the ease with which new staff can learn to use this software. We also like the clarity with which the back end is organized, and the support available to help us learn the various features.

Miriam W.

Manager

The setup was really straight forward and there has been such great customer service for any questions or issues that have come up. It's very user friendly and easy to train new staff on.

Jaime M.

Owner/Manager

Cons

Some time later, I requested that they send me the rest of the registers that I needed as I had originally requested and chalked the wrong number up to a mistake.

Clif P.

Owner

Sales Team - Arrogant and dishonest. Billing - Sly and deceitful.

Clif P.

Owner

I messed up when I quickly glanced at the invoice of equipment they sent me and didn't see the discrepancy in the quantities.

Clif P.

Owner

Read all reviews

Lightspeed Restaurant FAQs

Q. What type of pricing plans does Lightspeed Restaurant offer?

Lightspeed Restaurant has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Lightspeed Restaurant?

Lightspeed Restaurant has the following typical customers:
Freelancers, Small Business

Q. What languages does Lightspeed Restaurant support?

Lightspeed Restaurant supports the following languages:
English, French, German, Italian, Spanish

Q. Does Lightspeed Restaurant support mobile devices?

Lightspeed Restaurant supports the following devices:
iPad, iPhone

Q. Does Lightspeed Restaurant offer an API?

Yes, Lightspeed Restaurant has an API available for use.

Q. What other apps does Lightspeed Restaurant integrate with?

Lightspeed Restaurant integrates with the following applications:
Stayntouch PMS, Flipdish, Deliverect, Fourth Suite, OpenTable, Cloudbeds, Bookingplanner , SumUp, WebRezPro, Combo, SevenRooms, Frontdesk Anywhere, Onvi, Apicbase Restaurant Management, 5stelle, Misterbooking PMS, Mobi2Go, Homebase, Marketman, Skello, Apaleo, protel PMS, Mews, Planday

Q. What level of support does Lightspeed Restaurant offer?

Lightspeed Restaurant offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat