Djubo Reviews - Pros & Cons, Ratings & more

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DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more

Djubo

Android

Linux

Web-based

Windows

iPad

iPhone

Proprietor

The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.

All the support team is very helpful and will be helpful for me. Regarding all things they  are humble and have a good sense of talk.

Director

Its been a great journey, a rare experience with respect to SaaS companies based out of India. Ease of usability (no training required), intuitive design, great support and easy on pocket.

So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue.

Owner

Business wise , it definitely puts you in the comfort zone. However , there are some really good and usefully features that could be added which could definitely put them on the top.

Business Development

Djubo is an excellent channel manager with wonderful additional features which is required for all type of Hotels / Resorts / Home stay.

Owner 

Thank you for all your support till date. I am thankful that your team has introduced such a Hassel free software for we hoteliers.

From the time we shifted to Djubo our life has become boring. There is nothing to do manually.

Partner

Worst Customer Service : Once they sell it to you, they don't respond.

The things which i like most about Djubo is User Friendly nature of software.

Business Development Executive

Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch.

Pathetic after sales support and buggy software.

We have used three different channel managers till now and DJUBO has one of the best looking and functional user interface. The color coded Rate planner is also a time saver.

We use DJUBO daily for hotel's channel management and the service does the job fine.

The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit.

owner

Ease of use and booking. CRS is well integrated with OTA and website.

Please improve customer experience and turnaround time in resolving issues raised by your customers. Also please integrate foreign OTA also.

We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.

eZee Absolute

djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier

DJUBO IS BEST CAN B E BETTER

Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.

Searching for 4 years 

Pathetic customer support after sales, they will take you for granted right from sales manager to operations manager to their [SENSITIVE CONTENT]! 

Easy to use but pathetic customer support 

Every thing what we need is there... All djubo future is very help for us 

The most easy system 

As I said, I'm using Djubo last Two or more years and We are revenue management and Marketing base co. Djubo is with us from the day one for all our properties what we are developing in all destination and professional software. I am thankful toSales Manager of Djubo  who introduced me the same. 

Djubo with us last Two Years

Good but needs lots of advance improvement. 

DJubo Has Helped Give Business The Competitive Advantage

Djubo: A perfect solution for hotels

Excellent Software for Hotel Inventory Management

Great but customer support lacking!

Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.

Tree of Life Resorts & Hotels

Thank you Akhil.

We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same. 

We would also like to say that it has also been an amazing experience working with you and your team.

We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues.

Have a great day! :)

Djubo helped us getting more bookings online and helped us synchronizing inventory/rates with ease.  We can always recommend Djubo to small/mid-range hotels. And support team is excellent to cherish always.

Overall a great product

Thanks for your encouraging feedback sir.

Overall the experience is quiet Good and pretty easy to use . Business wise , it definitely puts you in the comfort zone . However , there are some really good and usefully features that could be added which could definitely put them on the top.

Need more quality features 

Dear Djubo Team,

Thank you for all your support till date.
I am thankful that your team has introduced such a Hassel free software for we hoteliers. This CRS manager has made over booking problems, rates disparity problems and many others solved.

Thank you team and also keep making more arrangements for us to boost increase our  bookings.

Hassel free / Excellent CRS HOTEL CHANNEL Manager 

Excellent product backed with exceptional customer support!  Have always delivered what was promised, that too within timelines!

Innovative & Responsive

Best software which has reduced our manpower. Excellent growth with tremendous changes it has gone through in a year. Keep it up
Please work on the sync part ;-)

User friendly

Overall good 

Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.

Perfect tool for budget hotels.

Hello Harish,

Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months.

Have made a note of your points and updated the team once again.

Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening.

Once again, we really appreciate the inputs. Have a great day!

Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
Makes it easy to get reports and data, prompt notifications and reminders. 
Billing and POS solutions are also included in their package.

Easy to use channel manager

Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you

Overall pretty great. Some small issues

From the time we shifted to Djubo our life has become boring. There is nothing to do manually. Everything is automated to the point of making half my front office, sales & reservation staff redundant. The perfect solution for small boutique & mid-sized hotels to automate their front office, distribution & reservation processes. Believe me, there are no support calls, no missed vouchers from OTA's, no wrong rates, no issues of rate parity. So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue. 

JUST PERFECT

Very good product and ever improving product.  Definitely recommended 
Very good product and ever improving product.  Definitely recommended 

Good product with not so good support team 

Hello Krishna, 

Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/
 
Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise. 

Thank you and have a great day! :)

Value for Money

I moved with Djubo from Hoteliga because the price was a bit lower. I signed up for 1 year contract to get the best price, but since then I regret because the customer service is very slow and it's always have some technical issues. As I said : You pay for what you get and now I know that is better to pay a little bit more to have a better system and more professional customer service.

Djubo Reviews (2025)

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