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Escapia vs OwnerRez Comparison

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Overview

Escapia is vacation rental software for managing reservations, accounting, property listings. maintenance, housekeeping, and more.

Category Leaders

OwnerRez is the powerful, flexible way to manage many vacation rental properties without a large staff. Put down the spreadsheets...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

156

5

4

3

2

1

116

24

8

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.9

183

5

4

3

2

1

174

7

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Escapia made setup super easy and has always provided great support while keeping the cost affordable. They continue to release new features and products annually to assist property managers.
We enjoy the self paced online tutorials for training new staff members. We are glad they have streamlined the Glad to Have you product directly into Escapia.
The reservations section is very good, distribution partners, and support is great to communicate with. Trust the software and never reporting for reservations.

Pros

Exceptional Customer Service, Outstanding Onboarding Training, Competent and Very Professional Employees very pleasant to Work with, the best company I've dealt with in a LONG TIME.
Their user friendly software and superb customer service have allowed me to run my business with efficiency and excellence. I am very pleased and would highly recommend them to others.
It's a great product with great customer support at a fair price. To me, this is a must-have as a vacation rental operator.

Cons

It experiences glitches or stops working almost daily. We continuously receive a screen for "server error" or just a grey spinning wheel, that prevents your from doing anything.
Sales representative clueless about the poor performance of the software. System crashes while trainer is demonstrating the software - "hmm, that shouldn't be happening.
Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited.

Cons

So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
Would be lost without Owner Rez and their customer service.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Control
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Vendor Management
  • Website Management
  • Work Order Management
  • Total features67
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Vacation Rentals
  • GDS/OTA Integration
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Control
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Vendor Management
  • Website Management
  • Work Order Management

Integrations

  • Total integrations38
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations32
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

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