innRoad vs Cloudbeds

WebRezPro

Guesty

RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their operational efficiency and enhance guest experience. RMS helps property managers across the globe run their campgrounds, National Parks, RV parks, RV resorts, and marinas.

WebRezPro is a secure, cloud-based property management system for all lodging types. Easy to use and fully automated, it saves time, boosts direct bookings, and improves guest experience. Trusted by 2,000+ properties worldwide for its flexibility, support, and data protection.

Guesty is a property management software designed for vacation rental and Airbnb hosts that centralizes operations across multiple booking platforms. The system features a unified inbox for guest communications, multi-calendar functionality to prevent double bookings, and channel management tools that sync listings across over sixty booking sites. Guesty offers solutions tailored to different business sizes, from individual hosts to enterprise-level property managers with hundreds of listings.

Front Office Manager

I've come across certain issues which can't be explained by support as to why they happened or what to do to prevent them in the future.

Hotel Opperations

I have had issues I couldn't resolve that technical support created solutions for.

Customer/Housing

It is cloud based and will reach out to many more clients and customers.

General Manager

Our PMS software is perfect for both large and small boutique and independent hotels, as it covers all aspects of the reservation process, from receiving and confirming bookings, to handling check-ins, managing room inventory and ensuring a smooth check out for your guests.

Accounting

Activities Booking

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Channel Management

Credit Card Processing

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Email Templates

Employee Management

Extended Stay

Financial Management

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Experience Management

Housekeeping Management

Inventory Management

Loyalty Program

Maintenance Management

Maintenance Scheduling

Marketing Automation

Mobile Access

Multi-Currency

Multi-Language

Multi-Location

Multi-Property

Online Booking

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Property Management

Rate Management

Reporting/Analytics

Reporting & Statistics

Reservations Management

Revenue Management

Room Booking

Room Inventory

Search/Filter

Single Property

Third Party Booking

Third-Party Integrations

User Management

innRoad

Web-based

Windows

Chromebook

Cloudbeds

ResNexus

Essentials

GM Owner Representation

I have used it about three month and not have a proper training however I have had a proper assistance from InnRoad when I need it, now I feel very comfortable on able to navigate the system and accomplish most off the day-to-day tasks and the majority of its functions.

Desk attendant

Even as a mid-sized bed and breakfast, we can have some busy times when we are at full capacity and innRoad makes keeping our reservations organized convenient and straightforward.  

It also integrates smoothly with third party reservation sites such as Expedia and Booking.com.

I don't understand why they can't clone the database and setup separate website.

Manager 

We have come to find that guests can easily book online and are able to view rates and availability before making their reservation.

With innRoad, I can monitor the inventory from my mobile devices and make any quick necessary changes at any time.

GUEST SERVICES AGENT

I believe if a customer books at a rate that rate should remain the same regardless if it is lower or higher.

The group booking is a bit challenging and not as user friendly as the rest of the system.

Owner

They did an update before our 2021 season that left our automatic payments at the time of check in stop.

MAjor frustration at first - If you have never set un something like this (or even used it), it can be overwhelming. But you must use the tech support folks who really are there for you 24/7 and then it is wonderful - they teach you as well as guide you through anything at all that you need.

Marketing

We push for direct booking over integrations because of the software limitations.

Owner/Operator, General Manager

innRoad does not seamlessly integrate with our credit card merchant.

Head of Reservations & Front desk

I feel like some enhancements are missing certain elements or requirements which is typical in the software industry so not totally surprised.

Management doesn't follow up and they think I have nothing but time to sit at my phone and wait for return calls.

Now to add a new guest to the reservation you have to click add guest.

Account Executive

Automation and property organization have boosted sales and significantly saved time internally.

We had a seasonal worker quit because Innroad constantly had errors and made her look bad.

The software needs to be tested before it is put out there for the consumer to use.

It would be sensible to have an actual IT person and a person who works in the industry to assist in the development.

Good visibility for room inventory and availability

Hotel Manager

If you are familiar with the multiple channel management programs like me it is easy to understand the workflow of the platform however for the inexperienced staff we needed a alot of training to get them used to use the platform with all capabilities.

Tape Chart is a clean "full property" view.

As a user if the product was not able to perform a particular function i was able to submit it as an possible future upgrade to be reviewed.    

I would like to be able to have more than one travel agent % set up.

Property Manager

OTA integrations works flowlessly and the updates we have pushed are reflected to all the integrated platforms without delay.

I needed to eaither assist them manually or direct them to the customer care representatives which is not good for a successful product like Innroad.

We've improved our inventory management process tremendously.

The system is very slow and you get the wheel of death.

owner

We are a 20 unit motel and when a room opens up, i would like to just open that room without a rule attached to it.

Operator 

I am able to analyze my business through their reports and analytic features.

Head Houseman

of the time its super user friendly and gets done what it needs to get done.

Regional Director

Ease of use and ability to contact support.

Director

Innroad also has great reporting forms for forecasting, etc.   

How easy it is to get in contact with customer support.

I cannot think of any immediate issues that cause me any problems

I like that if I want to make changes to the initial set up it is very user friendly for me to make changes myself.  

The last update that was done handled several of the additional functions I wanted to see in the software.  

Owner/Manager

Every time I have called (only a few times since we started a couple of months ago) I received excellent service with all of my questions answered and issues resolved.

We love that we were able to jump in and actually do business right out of the gate without a long and intensive training period.

General manager 

The thing I like most about innroad is the software is very easy to understand and easy to train people.

Manager

Reservationist 

InnRoad is easy to use, very straightforward and quite intuitive.

Training and Learning Curve

Updates and Upgrades

Reservation Management

Room Management

Booking Engine

Ease of Use

User Interface

Integrations

Mid-size Business

Small Business

Freelancers

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

eZee Centrix

Yanolja Cloud Solution’s Channel Manager helps hotels manage rates, inventory, and availability across multiple OTAs and GDS platforms from one centralized dashboard, ensuring real-time updates, preventing overbookings, and maximizing online visibility and revenue opportunities.

Owner - Operator

No hospitality partners, no Cloudbeds. When I have immediate needs, there is not enough support.

Amazing customer service (especially loving the live chat - with an actual person responding immediately).

Recently, it appears as though Cloudbeds is taking steps to focus more on relationship and supporting their partners.

Check-in and check-out guests using an attractive drag-and-drop interface. Availability is automatically synced with our booking engine and channel manager. For 10+ rooms only.

innRoad vs Cloudbeds Comparison (2026)

innRoad

Cloudbeds

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives