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innRoad vs Guesty Comparison (2026)

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RMS

4.4

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4.6

Good recommendations?

innRoad

Guesty

Overview

Our PMS software is perfect for both large and small boutique and independent hotels, as it covers all aspects of the reservation process, from receiving and confirming bookings, to handling check-ins, managing room inventory and ensuring a smooth check out for your guests.

The #1 AI-powered vacation rental software. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs. Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

217

147

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.4

485

358

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“I have used it about three month and not have a proper training however I have had a proper assistance from InnRoad when I need it, now I feel very comfortable on able to navigate the system and accomplish most off the day-to-day tasks and the majority of its functions.”

Juan P.

GM Owner Representation

“Even as a mid-sized bed and breakfast, we can have some busy times when we are at full capacity and innRoad makes keeping our reservations organized convenient and straightforward. ”

Jason W.

Desk attendant

“We have come to find that guests can easily book online and are able to view rates and availability before making their reservation.”

Morgan P.

Manager

Pros

“Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off."”

Susan V.

Owner

“What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.”

Manuel M.

CEO

“The platform provides a centralized system where we can handle reservations, guest communication, pricing, and channel management all in one place.”

Claudia M.

Property Manager

Cons

“I don't understand why they can't clone the database and setup separate website.”

Pawel L.

General Manager

“The group booking is a bit challenging and not as user friendly as the rest of the system.”

Morgan P.

Manager

“innRoad does not seamlessly integrate with our credit card merchant.”

Jimmy R.

Owner/Operator, General Manager

Cons

“A few features are missing or limited for traditional hotel workflows—for example, you can’t easily hold back door codes for guests who haven’t submitted a credit card, and there’s no way to send an itemized line-item invoice; it has to go out as the full reservation balance.”

Christopher F.

General Manager

“The main drawback I’ve experienced is the amount of time it took to resolve a group billing issue—over three weeks. While the support team was polite and eventually resolved the problem, the delay impacted our workflow and created challenges for managing a time-sensitive reservation.”

Kaylyn V.

AGM

“I added guesty accounting and it has not worked for me. Since I live in mexico, it is not an option to add multiple taxes and I have not been able to automize my owner reports.”

Manuel M.

CEO