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innRoad vs RMS Comparison (2026)

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innRoad

RMS

Overview

Our PMS software is perfect for both large and small boutique and independent hotels, as it covers all aspects of the reservation process, from receiving and confirming bookings, to handling check-ins, managing room inventory and ensuring a smooth check out for your guests.

RMS is a top-rated PMS platform that offers easy-to-use software for hospitality managers. Integrate the RMS internet booking engine into your website to drive direct bookings and utilise RMS' native channel manager to connect to leading OTAs without the need to invest in a third-party interface.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

217

147

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.4

412

242

124

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“I have used it about three month and not have a proper training however I have had a proper assistance from InnRoad when I need it, now I feel very comfortable on able to navigate the system and accomplish most off the day-to-day tasks and the majority of its functions.”

Juan P.

GM Owner Representation

“Even as a mid-sized bed and breakfast, we can have some busy times when we are at full capacity and innRoad makes keeping our reservations organized convenient and straightforward. ”

Jason W.

Desk attendant

“We have come to find that guests can easily book online and are able to view rates and availability before making their reservation.”

Morgan P.

Manager

Pros

“As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!”

Sunny S.

General Manager

“In RMS you are able to select many different detailed fields that need to be filled out for reservations which is very helpful with guest check in and guest check out.”

Taylor H.

Assistant Manager

“I do think the system is glitchy though as I often have to refresh my page because it seems to have an unstable interface and doesn't show things on the screen correctly. But one thing I do like is that that you can work from anywhere and I love being able to help guests from home on my own computer.”

Cathleen C.

Director

Cons

“I don't understand why they can't clone the database and setup separate website.”

Pawel L.

General Manager

“The group booking is a bit challenging and not as user friendly as the rest of the system.”

Morgan P.

Manager

“innRoad does not seamlessly integrate with our credit card merchant.”

Jimmy R.

Owner/Operator, General Manager

Cons

“after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.”

Lokith K.

Managing Director

“My issues with the software are the upgrades that change 'it's our way or no way' rather than an option, ie the guest screen had options that we found very useful when taking a booking are now behind an icon ”

Guy F.

Motel Manager

“system prone to crashing multiple times during day.”

Grant H.

General Manager