App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

innRoad vs ResNexus Comparison

Add to Compare

Compare similar apps

eviivo logo

eviivo

4.1

Cloudbeds logo

Cloudbeds

4.4

Little Hotelier logo

Little Hotelier

4.0

ThinkReservations logo

ThinkReservations

4.9

rezStream logo

rezStream

4.7

HotelRunner logo

HotelRunner

3.9

Good recommendations?

Overview

Category Leaders

innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access...

Category Leaders

See why ResNexus is a top-rated property management software! TRUSTED BY THOUSANDS OF PROPERTIES! https://resnexus.com/comparisons/ ResNexus...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

224

5

4

3

2

1

153

51

11

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.8

390

5

4

3

2

1

325

52

7

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It has been very easy to learn how to operate and the ability to run instant reports is great for tracking sales and growth.
InnRoad is constantly improving their modules to better fit the needs of the hospitality industry. Their customer service is well trained and fantastic to respond quickly and effectively.
Overall, I have enjoyed working with this company, I feel that they have been responsive to my suggestions on how to improve, their customer service is usually spot on.

Pros

The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.

Cons

Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.

Cons

I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
I cannot think of anything that I am unhappy with right now.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Auto Update
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Flow Management
  • Channel Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Forecasting
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Revenue Recognition
  • Reviews Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Survey Builder
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Management
  • Yield Management
  • eCommerce Management
  • Total features144
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Auto Update
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Flow Management
  • Channel Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Forecasting
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Revenue Recognition
  • Reviews Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Survey Builder
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Management
  • Yield Management
  • eCommerce Management

Integrations

  • Total integrations3
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations3
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net