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LiveRez

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Cloud based all-in-one vacation rental management software

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LiveRez Pricing, Features, Reviews and Alternatives

LiveRez FAQs

Q. What type of pricing plans does LiveRez offer?

LiveRez has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of LiveRez?

LiveRez has the following typical customers:
Freelancers, Small Business


Q. What languages does LiveRez support?

LiveRez supports the following languages:
English


Q. Does LiveRez support mobile devices?

LiveRez supports the following devices:
Android, iPad, iPhone


Q. Does LiveRez offer an API?

Yes, LiveRez has an API available for use.


Q. What level of support does LiveRez offer?

LiveRez offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

LiveRez product overview

Price starts from

1

Per month

Other

What is LiveRez?

LiveRez Vacation Management Software goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

Key benefits of using LiveRez

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.

LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo.

Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis.

Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal.

Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further!

LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company.

Included with LiveRez:
- High-converting, direct bookable websites
- Built-In marketing tools
- Reservation System
- Intuitive Reservation Grid
- Powerful automations
- Text or email automated emails
- Built-In Rate Management
- Property and owner management
- Unlimited users
- Built-In CRM
- Create and manage owner leads
- Create and manage guest leads
- Thousands of personalization options
- Consistent automated messages
- Extensive reporting and dashboard system
- Internal Review Platform
- Create Custom Surveys
- Post web ratings and reviews
- Capture and share guest testimonials
- Owner Portals with 24/7 owner access
- Reservations management for owners
- Property Calendar access for owners
- Sales cycle report for owners
- Automated Owner statements
- Built-In Work order and Maintenance platform
- Automated work order creation with each reservation
- Custom checklists and tasks
- Built for teams of all sizes
- Work orders flow into our built-in accounting system
- Built-In seamless integration to top OTA's
- No more double bookings
- Connect to Airbnb, VRBO, Google Travel, HomeToGo
- 3rd party integrations for other channel connections
- Built-in Trust Accounting platform
- Automated owner statements
- Automated 1099;'s
- Access all stakeholder statements
- Custom map reservation line items into accounting
- Perform reconciliations
- Monitor funds
- Generate, print, save or export any accounting reports
- US Based support team
- Partner Hub help center open 24/7
- Support team available 6 days a week
- Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

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LiveRez pricing information

Value for money

4.1

/5

86

Starting from

1

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

LiveRez features

Functionality

4.1

/5

86

Total features

68

4 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Calendar Management
Payment Processing

Functionality contenders

LiveRez users reviews

Overall Rating

4.5

/5

86

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

67

9

3

2

5

Pros
A "mixed bag of treats" comes to mind as the best description. We LOVE working with the people at LiveRez, and have come to highly value and appreciate the software.
For me business is more than just business, I want a family relationship. The people that care about you more than there bottom line and want us all to succeed.
The support staff is wonderful for any issues, the team at LiveRez is great in any kind of help you need in a fast manner.
Cons
Unfortunately, there is no place to do messaging in LiveRez. I can't get the guest contact information through HomeAway/VRBO, so I am currently stuck, unable to respond to inquires.
Also frustrating is how rates are managed. You can set seasons, but it is damn near impossible to adjust the rates for specific days.
I am frustrated that there is not a phone app for the software and that your treasury software takes a degree in rocket propulsion to navigate through the multitude of steps.

Overall rating contenders

AG
AvatarImg

Amy G.

Leisure, Travel & Tourism,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been with other companies and Liverez has been the best

Reviewed 7 years ago

We have been with Liverez for approx 7 years and are stoked to have a software company that is so responsive and easy to work with. There have been ups and downs throughout the years as any business has but we have found that they listen to their customers and truly try to constantly improve and make our lives as managers easier. The support team is incredible and we feel like everyone is a big ohana (family) Mahalo Liverez from your Kauai ohana at Great Vacation Retreats!

Pros

Online software Customer service Online booking and responsive websites Review system Customizable CRM Airbnb integration Constant desire to provide a better product

Cons

No cons were added to this review

JB
AvatarImg

Joan B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

We Love Live Rez

Reviewed 12 years ago

We love Live Rez and have absolutely no hesitation in recommending their services to any prospective user. It is great to be donsidered a "partner" rather than just a client. The idea that their success is linked to ours has resulted in a very different sales philosophy. You feel that you have an ongoing relationship with all of the team. They are continually growing, enhancing and building thier software and it just keeps getting better and better.

Pros

cloud based - use anywhere complete integration of reservation software and website to major accounting package individual customization to allow personal presentation great property management module CRM integration is perfect As part of a large user group features are available that could not be afforded if building an individual website Love that its a team of Professional web developers and...

Cons

As the only Australian user the use of the American date formatting is confusing for our guests and some staff. The inability to easily differentiate between weekend and mid week pricing is inconvenient Enhancement requests are somewhat slow to be investigated or acted upon

CP
AvatarImg

Chelsey P.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Considering making the switch to LiveRez? I would advise you to RUN away and not look back!

Reviewed 2 years ago

I think I've said it well enough in other places, but don't give this company the time of day or your money. Until they completely revamp management, company structure, engineering...basically every piece of their platform and staff, it's a non-functioning dinosaur; an incredibly expensive, non-functioning dinosaur. Save some money, many hours of headaches and exhausted frustration and build your business elsewhere. After many years with LiveRez we are sadly going to have to sever ties. There are no signs that it's returning to any shell of it's former self, and I'm done lighting money on fire to work harder and harder with poorer results.

Pros

Many years ago, LiveRez was a wonderful product. Reservations, guest communications, and support all flowed seamlessly. Nowadays, it's a shell of what it once was. Overall most of the features are still there, but the innovation and support are gone, which makes it an outdated, clunky, and drowning software platform. I like what LiveRez once was. Then it was bought out and the pricing doubled while the innovation, support, product quality, and management went down the toilet. There's a reason everyone who used to work for the company has left. It's expensive trash at this point, and I wouldn't recommend it to anyone. Glitter on a poorly built house of toothpicks is about what I would equate LiveRez to at the current moment.

Cons

Support, engineering, and tech are some of the worst I have ever experienced. Most recently we have been waiting a month for major issues with our email system to be resolved. I am having to manually send out every single email to every single guest at all of our properties in the meantime. That amounts to thousands of emails and hundreds of wasted hours. Their API integration is horrendous, with...

Vendor response

Chelsey, I wanted to submit a reply to you here, but do know you've been in touch with our General Manager and the issues have been resolved, or are actively being worked through as of several weeks ago. I'm so sorry to hear about your frustrations. We want your experience with us to be a positive one, and I can't imagine how frustrating it must have been while we worked on a resolve for you. In...

MM
AvatarImg

Mindy M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I have used LiveRez for almost 3 years.

Reviewed 6 years ago
Pros

The system is easy to use and learn, everything is pretty straight forward when making a reservation or updating a listing.

Cons

There are only a couple of things about LiveRez that I have not been impressed with. I do not like the Reservation Grid feature as it is not customization when you are trying to find a certain type of property for certain dates. The other thing is I wish that it would show the guest's name towards the top of the reservation so that you don't have to scroll through the reservation details to confirm the guest's name.

MT
AvatarImg

Matthew T.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Look no further....

Reviewed 7 years ago

Switching over to a new property management software platform was no small decision. We analyzed many PMS companies before choosing the best choice for us. From start to finish the LiveRez team was matriculates in answering questions and finding out the answers we needed. Long after the "sale" they are still working hard to earn our business. They are constantly updating the platform to make it better for us and our customers. As our business has grown they have rolled up their sleeves, along side of us, helping to conquer business challenges as they arise. Give them an opportunity to earn your business... you will be happy you did.

Pros

Flexible and scaleable

Cons

No cons were added to this review

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