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ResNexus Logo

ResNexus

Easy-to-Use Property Management Software.

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ResNexus - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

ResNexus overview

Based on 426 verified user reviews

What is ResNexus?

ResNexus is a reservations solution with key features that include online booking, customer support, reservations management, payment processing, and more.

Who uses ResNexus?

By industry, ResNexus reviewers are most commonly professionals in hospitality (84%). The most frequent use case for ResNexus cited by reviewers is reservations (71% of reviewers).

What do users say about ResNexus pricing?

Some users say ResNexus offers good value for money due to fair pricing and extensive features. Reviewers appreciate its reasonable cost for the functionality, but some users report high prices, inflexible discounts, and rising fees as drawbacks.

What are the most popular integrations for ResNexus?

The ResNexus integration most frequently cited by reviewers is authorize.net, an accounts receivable product rated 4.8 out of 5 for its integration with ResNexus.

Starting price

30flat rate /
per month
view pricing plans
try for free

Pros & Cons

Customer Marketing

Booking Engine

Website Design

Guest Room Management

Challenging payment handling

Recurring software glitches

ResNexus’s user interface

Ease of use rating:
4.8
(426)

ResNexus pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(60)
5(359)

What do users say about ResNexus?

ResNexus is a reservations solution with key features that include online booking, customer support, reservations management, payment processing, and more.

Select to learn more

Who uses ResNexus?

Based on 426 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Real Estate
Recreational Facilities and Services
Others

Use cases

Reservations
Hotel Management
Hotel Front Desk Software
Hospitality Property Management
Revenue Management

ResNexus's key features

GetApp's analysis of 62 verified user reviews collected between August 2021 and November 2024 identifies ResNexus' most critical features and summarizes user sentiment about those features.

Online booking
4.7

Reviewers appreciate ResNexus's online booking capabilities for their efficiency and convenience. They report that it saves time and reduces workload by allowing guests to manage their own reservations. Users find the integration with websites and other booking services like Expedia and Airbnb seamless. They say the system is user-friendly and helps increase bookings and revenue. However, some users mention that the interface can be complicated and outdated, making navigation difficult for guests. Of the 30 ResNexus users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

See related user reviews

“Obtaining reservations in a way that the guest can manage successfully on their own, saves manpower, and increases bookings & revenue (no OTA). About 1/3 of our reservations come through the booking engine.”
JN

Julia N.

Owner

“ResNexus online booking system is one of the most important functions to help us manage our vacation rental business efficiently. No one has done it better for us than ResNexus. ”
JA

John A.

Property Owner

Reservations management
4.8

Reviewers indicate that ResNexus's reservations management system is essential for organizing and managing bookings. They find it user-friendly and efficient, allowing easy modifications and updates. Users appreciate the integration with platforms like Airbnb and VRBO, although some report issues with data synchronization and bugs. They say the system helps streamline operations and reduces the need for constant phone communication, but note that maintaining accurate information across channels can be challenging. Of the 19 ResNexus users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.

See related user reviews

“Almost all my bookings are from channel mgrs (Airbnb), with few direct bookings directly on Resnexus. I selected Resnexus in the first place to have my calendar, policies, and reservations centralized. Resnexus is feature-rich but they have a quality control issue with bugs in their product. Quality issues were the main reason I decided to leave Resnexus as I lost confidence in their ability to coordinate the information about my property to channel mgrs correctly, and I frequently log onto Airbnb just to make sure my property info is still correct. I've had multiple problems of incorrect data being sent to Airbnb. For instance, my cancelation policy of "cancel before 30 days before checkin" was somehow changed to "cancel up to 24 hours before check in", and the cancelation policy change sent to Airbnb..I now have bookings with 24-hr cancelations. User info about noise, children, etc disappeared in Resnexus, which deleted it from Airbnb; I had to re-enter it. My "touch free check-in" option disappeared on Resnexus which removed it from Airbnb...at a time during the Covid pandemic guests were looking for that option. This happened twice and I had to reset my check-in option twice. Resnexus is in beta test for their vrbo integration. As an example of product problems I've had they accidentally released the vrbo integration into production and after I spent hours entering in vrbo information, they withdrew the function and I lost all of my work.”
SN

Scott N.

Owner

“I also accept bookings thru vrbo and air bnb so keeping the all the reservation's calendars up to date is critical”
KD

Kendra D.

Property Manager

Payment processing
4.8

Users report that ResNexus's payment processing system is easy to use and integrates well with their accounting platforms. They appreciate the secure and quick processing of payments, which helps their business run smoothly. Reviewers mention the convenience of having payment information from online bookings and the detailed deposit reports. However, some users note limitations with international payment capabilities and the need for capturing security codes for credit cards. They find the system reasonably priced and reliable. Of the 17 ResNexus users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.

See related user reviews

“We just switched over to using ResNexus's credit card processing, and we are not disappointed. It is very easy to use, and the process was pretty seamless in switching over. I appreciate the detailed deposit reports that get delivered to my email. ”
JE

Julia E.

Owner

“Very easy with integrated credit card payments. Appreciate that card is deleted from system after guest leaves.”
KC

Katey C.

Owner

All ResNexus features

Features rating:

4.7
(426)

Revenue management
4.7
(9)
Guest check-in/check-out
5.0
(5)
Reporting & statistics
4.7
(3)
Landing pages/web forms
5.0
(4)
Customer history
4.8
(15)
Email marketing
5.0
(2)
Email templates
5.0
(3)
Loyalty program
4.0
(1)
Content management
4.3
(3)
Employee management
4.0
(1)
Multi-Channel management
4.5
(19)
Built-in accounting
4.5
(4)
Budgeting/Forecasting
5.0
(1)
Site maps
5.0
(2)
Property management
5.0
(1)
Point of sale (pos)
4.5
(4)
Owner statements
5.0
(2)
Housekeeping management
3.5
(2)
Availability management
5.0
(7)
Website analytics
5.0
(1)
Online reservations
4.6
(11)
Data synchronization
5.0
(13)
Customer support
4.9
(61)
Booking management
5.0
(39)
Credit card processing
4.4
(21)
GDS/OTA integration
4.9
(11)
Online payments
4.8
(12)
Calendar management
4.8
(47)
Front desk management
4.6
(28)
Billing & invoicing
4.7
(42)
Price optimization
4.9
(8)
Website integration
4.9
(14)
User management
4.6
(9)
Reporting/Analytics
4.5
(25)
Rate management
4.4
(49)
For vacation rentals
4.8
(16)
Guest communications
4.9
(14)
SSL security
5.0
(7)
Website management
4.6
(17)
Third-Party integrations
4.5
(18)
Guest experience management
4.8
(11)
Site reservation management
4.4
(12)
Sales reports
5.0
(4)
Dynamic pricing
4.7
(17)
Data import/export
4.4
(7)
Channel management
5.0
(6)
Booking notes
4.5
(12)
Lease tracking
1.0
(1)
Marketing automation
5.0
(2)
Group reservations
4.6
(10)
Promotions management
4.5
(2)
Contact management
5.0
(3)
Financial management
4.6
(9)
CRM
5.0
(2)
Mobile access
4.7
(6)
Reminders
4.0
(2)
Accounting
5.0
(1)
Recommendations
(0)
Transaction history
(0)
Real-Time updates
(0)
Real-Time notifications
(0)
Real-Time data
(0)
Real time editing
(0)
Ratings/Reviews
(0)
Utility billing
5.0
(1)
Visitor tracking
(0)
Visual analytics
(0)
Widgets
(0)
Quotes/Estimates
(0)
Work order management
(0)
WYSIWYG editor
(0)
Yield Management
(0)
Search/Filter
5.0
(1)
Self service portal
(0)
SEO management
(0)
Room booking
(0)
Shopping cart
(0)
Single property
(0)
SMS messaging
(0)
Social media integration
(0)
Reviews management
(0)
Spa/Activity management
4.0
(1)
Revenue recognition
(0)
Status tracking
(0)
Survey builder
(0)
Task management
(0)
Template management
(0)
Rental management
1.0
(1)
Third party booking
(0)
Electronic payments
(0)
eCommerce management
(0)
Drag & drop
(0)
Discount management
(0)
Design management
4.3
(4)
Customizable templates
5.0
(2)
Customizable reports
4.5
(2)
Customizable forms
(0)
Customizable fields
5.0
(1)
Customizable branding
(0)
Customer database
(0)
Customer accounts
(0)
Cash flow management
(0)
Calendar sync
(0)
Billing rate management
(0)
Availability indicator
(0)
Auto update
(0)
Appointment management
(0)
API
(0)
Alerts/Notifications
(0)
Activity tracking
(0)
Activity dashboard
(0)
Activities booking
(0)
Access controls/permissions
(0)
Price/Margin management
5.0
(1)
Pre-built templates
5.0
(1)
Performance metrics
5.0
(1)
Order management
(0)
Online booking tools
(0)
Multi-Property
(0)
Multi-Location
5.0
(1)
Multi-Language
(0)
Multi-Currency
(0)
Media library
5.0
(1)
Maintenance management
5.0
(1)
Lead management
(0)
Invoice management
(0)
Inventory tracking
(0)
Inventory management
5.0
(1)
Inventory control
(0)
Historical reporting
(0)
Geographic maps
(0)
Forecasting
(0)
For hospitality industry
(0)
Financial analysis
(0)
Extended stay
(0)
Event scheduling
(0)
Email management
(0)

ResNexus awards

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ResNexus pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

30

Per month

Features included:

  • 100+ Powerful Reports
  • Online Booking Engine
  • Revenue Management Tools
  • Property Management
  • OTA Channel Management
  • Reservation Grid
  • Reservation Calendar
  • Retail Item & add-ons
  • Credit Card Processing
  • Front Desk
  • Housekeeping
  • Confirmation Emails
  • Quickbooks Export
  • Minimum Nights
  • Sliding Rates
  • Text Messaging
  • Gift Certificates
  • Rate Types
  • Yield Management
  • Commission Free Connection to Google Travel
  • Connections to OTAs including Booking.com, Airbnb, Vrbo, Expedia, & more

Professional

50

Per month

Features included:

  • 100+ Powerful Reports
  • Property Management
  • Online Booking Engine
  • OTA Channel Management
  • Reservation Grid
  • Reservation Calendar
  • Retail Item & add-ons
  • Credit Card Processing
  • Front Desk
  • Housekeeping
  • Confirmation Emails
  • Quickbooks Export
  • Minimum Nights
  • Sliding Rates
  • Text Messaging
  • Gift Certificates
  • Rate Types
  • Yield Management
  • Commission Free Connection to Google Travel
  • Specials & Packages
  • Advance Group Reservations
  • Email Marketing
  • Birthday & Anniversary Marketing
  • Cart Abandonment
  • Contactless Check-in
  • Point-of-Sale
  • Google Ads Integration
  • Connections to OTAs including Booking.com, Airbnb, Vrbo, Expedia, & more

Premier

60

Per month

Features included:

  • 100+ Powerful Reports
  • Quickbooks Export
  • Minimum Nights
  • Property Management
  • Online Booking Engine
  • OTA Channel Management
  • Reservation Grid
  • Reservation Calendar
  • Retail Item & add-ons
  • Credit Card Processing
  • Front Desk
  • Housekeeping
  • Confirmation Emails
  • Sliding Rates
  • Text Messaging
  • Gift Certificates
  • Rate Types
  • Yield Management
  • Commission Free Connection to Google Travel
  • Specials & Packages
  • Advance Group Reservations
  • Email Marketing
  • Birthday & Anniversary Marketing
  • Cart Abandonment
  • Point-of-Sale
  • Night Audit
  • Built-in Contracts
  • Contactless Check-in
  • Google Ads Integrations
  • Connections to OTAs including Booking.com, Airbnb, Vrbo, Expedia, & more

User opinions about ResNexus price and value

Value for money rating:

4.6

Of 25 reviews that provide robust commentary on ResNexus's price and value, 64% mention it in a positive light.

Some users say ResNexus offers good value for money, citing fair pricing, affordability, and a wide range of features included in one platform. Reviewers appreciate that the product is reasonably priced compared to its functionality and that it simplifies business management. Some reviewers feel the price is higher than ideal but acceptable given the comprehensive service. However, some users report that ResNexus can be expensive, especially for small businesses, and mention inflexibility around discounts or variant pricing. Reviewers indicate that rising costs and additional fees can be a drawback for their operations.

, and

To see what individual users think of ResNexus's cost and value, check out the review excerpts below.

“We selected Resnexus based on their feature rich software, competitive pricing, and responsive customer service. ”
SP

Stan P.

joint owner

“As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford.”
CV

Caroline V.

Ownerand Operator

“I do think it is a bit pricey compared to other options for a very small business such as mine.”
HC

Heidi C.

Owner

ResNexus integrations (8)

Integrations rated by users

We looked at 426 user reviews to identify which products are mentioned as ResNexus integrations and how users feel about them.

authorize.net logo
authorize.net

Integration rating: 4.6 (9)

“Links card payment processing with our payment provider so we can take payments on line ”

“I didn't have to deal with the Sharks from the credit card processing companies”

TM

Tammi M.

Guest relations

1/2
RemoteLock logo
RemoteLock

Integration rating: 4.5 (2)

“RemoteLock has made our lives so much easier. Being able to provide room numbers and door codes to late-arriving guests is a breeze.”

“This is how people can access their rooms and we can monitor all information for each door.”

GK

Grayson K.

General Manager

1/2

Other top integrations

IntelliSight logo
IntelliSight
TakeUp logo
TakeUp

ResNexus customer support

What do users say about ResNexus customer support?

Customer support rating:

4.6

We analyzed 215 verified user reviews to identify positive and negative aspects of ResNexus customer support.

Widespread user sentiment highlights ResNexus support as courteous, patient, and genuinely interested in helping resolve issues.

A large number of users appreciate having a dedicated representative or Red Carpet Specialist for personalized assistance.

Frequently reported by users, support staff are knowledgeable, responsive, and quick to address both technical and training needs.

Common user feedback praises the ease of reaching live, English-speaking support without frustrating automated systems.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Webinars
Live online
Videos
In person
Documentation

To see what individual users say about ResNexus's customer support, check out the review snippets below.

“We are absolutely stunned with the ease of installation, flawless online booking, ability to customize practically anything we could think of, oh yea and we love the outstanding tech support, always there to solve any questions or issues no matter how small - definitely top notch and best in class organization. ”

MS

Michael S.

CEO

“Having taken over an existing rental cabin operation, stepping right in and starting to use Resnexus was a pretty straightforward process with really helpful customer support and a human being to talk to when I've got questions. ”

CD

Clayton D.

Owner

“After reviewing many options, I recently switched to ResNexus from another property management software package for my B&B. The support and training has been far beyond anything I've experienced previously. ”

RR

Robert R.

Owner

ResNexus FAQs

Q. Who are the typical users of ResNexus?

ResNexus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What is ResNexus used for?

AWARD-WINNING RESERVATION SOFTWARE TO GROW YOUR BUSINESS! ResNexus is an easy-to-use cloud-based property management software that offers hoteliers a single login solution to help run their property simply and effectively. TRUSTED BY THOUSANDS OF PROPERTIES! ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. These include ADA compliant booking engine, OTA channel manager, automated email marketing, cart abandonment, retail add-ons, guest portal, travel protection, point of sale, dynamic pricing, payment processing, lock fees, review management, and much more! ResNexus does also offer several add-on options such as text messaging, Wi-Fi door locks, utility readers, custom websites, and digital marketing. Many of our competitors use more 3rd-party integrations for services such as guest portal, revenue management, and more. That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. See our comparison page for more info: https://resnexus.com/comparisons/ In addition, ResNexus directly connects to a wide variety of marketing channels and OTAs including: Airbnb–2023 Preferred Partner! Booking.com Expedia–2023 Preferred Partner! Google TripAdvisor BookOutdoors The Dyrt Glamping Hub HipCamp Little Travel Europe Spot2Nite VRBO–ResNexus has a unique direct connection to Vrbo that does not use ical. This helps prevent double bookings from having to manually enter in reservations from VRBO. ResNexus has commission-free pricing options to connect to the OTA's. This means that your business has zero additional commission fees charged by your PMS software. WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT We're more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. Our ResNexus support teams also respond to Facebook and chat. OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature! During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay. Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. MADE FOR PROPERTIES OF ALL SHAPES AND SIZES So whether you're an independent hotel, a cozy bed and breakfast, a beautiful campground, a trendy vacation rental, or anything in between, ResNexus is designed to make managing your business a walk in the park. With our easy-to-use software, you spend less time worrying and more time doing the things you love. Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Q. What are the benefits of using ResNexus?

  • ResNexus includes an innovative reservation calendar, which lets supervisors track various reservation details including check-in/out, booking source, retail items, payments, surprise bookings, and more all in one dashboard.

  • ResNexus achieved Preferred Partner status with both Expedia and Airbnb for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the pms system from these providers.

  • ResNexus can connect to a wide variety of marketing channels and OTAs including Booking.com, Expedia, Google and TripAdvisor.

  • ResNexus includes over 100+ powerful reports, which lets businesses gain insights into operations related to occupancy, revenue, payments, marketing, taxes, retail, operations, and reservations.

  • ResNexus Premier edition provides an innovative Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions.

  • ResNexus Premier edition let's you create, manage and send contracts and liability waivers to your clients.

  • ResNexus's text messaging functionality allows managers to communicate with guests and increase reviews across websites, such as Google, Facebook, TripAdvisor and more through automated texting review functionality.

  • ResNexus Cart Abandonment feature includes tracking reports and automatic email reminders to guests who did not complete the purchase.

  • Administrators can use Wi-Fi smart lock functionality to manage property locks by directly connecting to Wi-Fi routers across hotels, vacation rentals, lodgings, and storage rentals.

  • ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze.

  • ResNexus makes group bookings easy and saves your staff time. After your property has blocked off the dates and approximate number of rooms or units for the group, a custom booking engine link becomes available for you to send to the group coordinator.

  • The ResNexus Guest Portal allows guests to check in, check out, message your staff, view reservation details, and more! The best part is there’s no app required. All the guest has to do is click the link on the bottom of their confirmation email or scan a QR code at your front desk, then input their reservation and phone number!

  • With ResNexus Travel Protection, you can protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. Your guests can simply select the Travel Protection option during the booking process, and if they cancel for one of the protected reasons, both you and your guest will be reimbursed 100% of the booking cost minus the travel protection fee.

  • All ResNexus editions come with free setup and support. We do it for you. Our highly trained staff is ready to answer your call–quickly. ResNexus has some of the highest customer service satisfaction in the Hospitality industry.

  • ResNexus is here to help your business grow. That’s why each month we offer educational webinars that discuss everything from developing trends in the hospitality and travel industries to new ResNexus features to help your business operate more easily.

  • ResNexus charges a simple flat rate based off of your units and season. In addition, we provide peace of mind with our Lifetime Pricing Guarantee. Rest easy knowing that as long as you own your business, the price of your property management software won’t increase unless you add more units. We only grow when you grow. That’s just one more form of stability that ResNexus provides.

    • Q. What languages does ResNexus support?

    ResNexus supports the following languages:
    English

    Q. Does ResNexus support mobile devices?

    ResNexus supports the following devices:
    Android, iPad, iPhone

    Q. Does ResNexus offer an API?

    Yes, ResNexus has an API available for use.

    Q. What level of support does ResNexus offer?

    ResNexus offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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