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ReservationKey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reservation management for the lodging industry
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ReservationKey - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
ReservationKey overview
What is ReservationKey?
ReservationKey is a reservation and booking management solution for vacation rental businesses, bed and breakfasts, hotels, and other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, and more from one central platform. The online reservation system serves the hotel and lodging industry by allowing users to manage their bookings, track the availability of rooms on any given date, process payments via credit card, and integrate with third party channels such as Airbnb, Booking,com, Expedia, HomeAway, and more to facilitate and synchronize bookings.
Businesses can use ReservationKey to create a custom, mobile friendly booking system in order to facilitate self service bookings by customers. The booking engine can be adapted to fit business needs by editing the theme and number of pages on the site. The ReservationKey backend allows employees to view room availability, move reservations using the drag and drop interface, check reservation details, and manage waiting lists or gift cards. Payments can be processed online using a selection of providers including PayPal, Authorize.net, and more, and users are able to control prices of deposits or any other additional payments.
Key benefits of using ReservationKey
• Ensure that all channels are displaying true, real-time information as ReservationKey automatically synchronizes data from across booking platforms.
• Automate tasks such as email confirmations, search activity tracking, and reporting in order to save time and effort.
• Generate custom reports on metrics such as room availability, occupancy, expenses, income, commission, housekeeping, and more.
• Manage bookings within ReservationKey and view availability in real time, track customer history, change bookings using the drag and drop tool, and more.
Starting price
per month
Alternatives
with better value for money
ReservationKey’s user interface
ReservationKey pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.8
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ReservationKey?
Customer service, particularly [sensitive content hidden], was always prompt and efficient, every single year, not just in the first year.
Select to learn more
Who uses ReservationKey?
Based on 101 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ReservationKey's key features
Most critical features, based on insights from ReservationKey users:
All ReservationKey features
Features rating:
ReservationKey alternatives
ReservationKey pricing
Starting from
37
Per month
Usage Based
User opinions about ReservationKey price and value
Value for money rating:
Of 22 reviews that provide robust commentary on ReservationKey's price and value, 100% mention it in a positive light.
Most users consider ReservationKey very affordable and cost-effective, especially for small properties, noting it includes many features typically found in more expensive software. Most reviewers indicate they appreciate not paying for unnecessary extras and find the pricing reasonable for the functionality provided. Most users say they benefit from the ability to customize the system to their needs without incurring high costs. Some reviewers feel ReservationKey offers better value compared to other products they have used. Most users report the product meets their needs at a fair price point, making it a practical choice for their business.
, and
To see what individual users think of ReservationKey's cost and value, check out the review excerpts below.
ReservationKey integrations (4)
Top integrations
ReservationKey customer support
What do users say about ReservationKey customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of ReservationKey customer support.
Widespread user sentiment highlights fast, responsive customer support that addresses issues quickly and thoroughly.
A significant portion of users appreciate direct access to knowledgeable staff and even the software's developers.
Broad user base reports that support is available through multiple channels, with prompt replies to emails and calls.
Frequently reported by users, customer support is not only quick but also personable, helpful, and open to suggestions.
Support options
Training options
To see what individual users say about ReservationKey's customer support, check out the review snippets below.
“The customer service is great and responsive and have even worked with our Association of 9 B&B's to help create a custom availability chart.”
Eric A.
Owner
“Super-responsive customer support where you can talk directly with owner of the business who seems to be intimately involved in the actual software development. ”
David W.
Owner
“The customer service is great! If you have a question and cannot reach someone via phone they return your call very quickly and respond to emails.”
Sheri S.
Owner
ReservationKey FAQs
ReservationKey has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does ReservationKey support?
ReservationKey supports the following languages:
Danish, English, French, German, Hungarian, Irish, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish
Q. Does ReservationKey offer an API?
No, ReservationKey does not have an API available.
Q. What level of support does ReservationKey offer?
ReservationKey offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
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