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RESMARK Logo
RESMARK

Reservation and booking management for tour operators

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RESMARK Pricing, Features, Reviews and Alternatives

RESMARK product overview

Price starts from

0

Per month

Flat Rate

What is RESMARK?

RESMARK is a robust reservation management solution that assists activity, event, and tour managers with bookings and reservations. Key features include integrated digital waivers, automated emails, CRM, distribution management, marketing, custom forms, lead generation, and reporting.

Key benefits of using RESMARK

• Gather valuable data for each participant with fully integrated digital waivers from WaiverSign.
• Create stronger brand loyalty and a better user experience by sending automated emails before and after the launch date
• Sell more activities and grow your business by connecting with other suppliers and resellers.
• Understand your business with robust, customizable reports.
• Receive top-notched support from a US-based customer support team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos
Webinars

RESMARK pricing information

Value for money

3.3

/5

32

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RESMARK features

Functionality

4.3

/5

32

Total features

41

2 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Payment Processing
Activity Dashboard
Reporting/Analytics
Electronic Payments

Functionality contenders

RESMARK users reviews

Overall Rating

4.8

/5

32

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.25/10
Rating distribution

5

4

3

2

1

28

3

0

1

0

Pros
Best in investment I have made for my business. Remarkable reservation system with fantastic customer service and support.
ResMark is well worth the expense and I am happy to recommend their software and support services.
Chip and the Staff have been great to work with. Allowing our small business the flexibility and support to succeed.
Cons
Difficult to train new employees on. Not able to use on mobile devices.
IF any issues come up, Chip and crew are always there to trouble shoot and get us back into the current.
Prior to finding Resmark we tried a number of other systems and it was always a pain to get support and training. Schedule an appointment, that was always weeks out and way too short.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The most functional reservations software you will find

Reviewed 6 years ago

Resmark is the most functional and robust reservations and marketing software out there. The program is user-friendly, super-functional and comes with a highly responsive customer service team. Resmark has all the features (real-time online bookings, tracking, reports, built-in waiver sign program) we need to run our outdoor adventure company easily and efficiently. The thing I appreciate most is that the developers are constantly working on improvements and really listen to customer feedback. The program is more expensive than many others, but it is well worth it.

Pros

Ease of use, constant upgrades and development, great customer support

Cons

comparatively expensive

Vendor response

Thanks so much for your comprehensive review Kenneth! We love working with Cascade! We've appreciated your insights and feedback over the years and look forward some exciting new functionality next season.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Resmark Rocks!

Reviewed 8 years ago

Resmark allows me to keep my sanity. We operate busy activities in the Lake Tahoe region. Prior to Resmark we had phone operators making reservations. With hundreds of people every day, the situation quickly became overwhelming, insane really. I brought in Resmark and our reservations are now manageable and busy. Without a doubt, Resmark was one of the best business decisions I've made. I did...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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3 Years Using Resmark

Reviewed 8 years ago

Overall a great system, setup was rather involved, but once you get the base information(especially Hotel Pickup Locations and times) in, it gets easier. Love the Lodging Reports that show "Current Guests, Check In, or Check Out"...very helpful for managing housekeeping. Changes/Improvements have been made to the Automated Email System that made it a breeze to handle a lot of Marketing Tasks....

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RESMARK Systems Review

Reviewed 10 months ago
Pros

RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients.

Cons

This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training.

Vendor response

Thanks so much for the review Angela. We actually do have a video library in our support center (which can be accessed at any time using the "support center" button next to the log-out button). If there are any particular videos that we don't currently have that would be helpful to your team, let us know and we're always happy to make a new video on that subject.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Resmark has made a world of difference for our small company!

Reviewed 8 years ago

We searched for three years to find an online booking system that fit our needs. We needed an incredibly robust system that could handle the dynamic nature of our tour company, but everything that we saw had functional limitations or looked cheap and awkward when integrated on our web site. When we discovered Resmark it was clear that we had finally found something that worked for us. Resmark literally...

Pros

No pros were added to this review

Cons

No cons were added to this review

RESMARK FAQs and common questions

Q. What type of pricing plans does RESMARK offer?

RESMARK has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of RESMARK?

RESMARK has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does RESMARK support?

RESMARK supports the following languages:
English


Q. Does RESMARK offer an API?

Yes, RESMARK has an API available for use.


Q. What other apps does RESMARK integrate with?

RESMARK integrates with the following applications:
Google Analytics 360


Q. What level of support does RESMARK offer?

RESMARK offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

Common RESMARK comparisons

RESMARK logo
Zaui logo
RESMARKvsZaui

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