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RESMARK Logo

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Reservation and booking management for tour operators

(3)

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RESMARK Pricing, Features, Reviews and Alternatives

RESMARK product overview

Price starts from

95

Per month

Flat Rate

What is RESMARK?

RESMARK is a robust reservation management solution that assists activity, event, and tour managers with bookings and reservations. Key features include integrated digital waivers, automated emails, CRM, distribution management, marketing, custom forms, lead generation, and reporting.

Key benefits of using RESMARK

• Gather valuable data for each participant with fully integrated digital waivers from WaiverSign.
• Create stronger brand loyalty and a better user experience by sending automated emails before and after the launch date
• Sell more activities and grow your business by connecting with other suppliers and resellers.
• Understand your business with robust, customizable reports.
• Receive top-notched support from a US-based customer support team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos
Webinars

RESMARK pricing information

Value for money

4.2

/5

35

Starting from

95

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RESMARK features

Functionality

4.6

/5

35

Total features

56

2 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Payment Processing

Functionality contenders

RESMARK users reviews

Overall Rating

4.8

/5

35

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

31

3

0

1

0

Pros
They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product.
This was just one decision recently made that has been a true winner here at GCE. Again, many Thanks to Resmark and all the efforts that go into this system...you guys are truly GRAND.
Best in investment I have made for my business. Remarkable reservation system with fantastic customer service and support.
Cons
The picture upload on products makes it very difficult to upload proper images of product.
IF any issues come up, Chip and crew are always there to trouble shoot and get us back into the current.
Prior to finding Resmark we tried a number of other systems and it was always a pain to get support and training. Schedule an appointment, that was always weeks out and way too short.

Overall rating contenders

KL
AvatarImg

Kenneth Long L.

Recreational Facilities and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The most functional reservations software you will find

Reviewed 7 years ago

Resmark is the most functional and robust reservations and marketing software out there. The program is user-friendly, super-functional and comes with a highly responsive customer service team. Resmark has all the features (real-time online bookings, tracking, reports, built-in waiver sign program) we need to run our outdoor adventure company easily and efficiently. The thing I appreciate most is that the developers are constantly working on improvements and really listen to customer feedback. The program is more expensive than many others, but it is well worth it.

Pros

Ease of use, constant upgrades and development, great customer support

Cons

comparatively expensive

Vendor response

Thanks so much for your comprehensive review Kenneth! We love working with Cascade! We've appreciated your insights and feedback over the years and look forward some exciting new functionality next season.

KS
AvatarImg

Keith S.

Recreational Facilities and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Resmark is an Outstanding Company and Reservations Platform

Reviewed 2 years ago

They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product.

Pros

Easy to use. Accurate. Attractive and accurate documents for our customers. Most importantly: Amazing Customer Service.

Cons

I literally have no cons to report. The excel over companies offering similar products.

CW
AvatarImg

Christine W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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3 Years Using Resmark

Reviewed 10 years ago

Overall a great system, setup was rather involved, but once you get the base information(especially Hotel Pickup Locations and times) in, it gets easier. Love the Lodging Reports that show "Current Guests, Check In, or Check Out"...very helpful for managing housekeeping. Changes/Improvements have been made to the Automated Email System that made it a breeze to handle a lot of Marketing Tasks....

Pros

No pros were added to this review

Cons

No cons were added to this review

JD
AvatarImg

Jesse D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Resmark Rocks!

Reviewed 10 years ago

Resmark allows me to keep my sanity. We operate busy activities in the Lake Tahoe region. Prior to Resmark we had phone operators making reservations. With hundreds of people every day, the situation quickly became overwhelming, insane really. I brought in Resmark and our reservations are now manageable and busy. Without a doubt, Resmark was one of the best business decisions I've made. I did...

Pros

No pros were added to this review

Cons

No cons were added to this review

DL
AvatarImg

David L.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product and service!

Reviewed a year ago

Always amazing. Any issues resolved very quickly.

Pros

I love the ease of use to our clients and staff.

Cons

The picture upload on products makes it very difficult to upload proper images of product

RESMARK FAQs

Q. What type of pricing plans does RESMARK offer?

RESMARK has the following pricing plans:
Starting from: $95.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of RESMARK?

RESMARK has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does RESMARK support?

RESMARK supports the following languages:
English


Q. Does RESMARK offer an API?

Yes, RESMARK has an API available for use.


Q. What other apps does RESMARK integrate with?

RESMARK integrates with the following applications:
Google Analytics 360


Q. What level of support does RESMARK offer?

RESMARK offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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