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Reservation and booking management for tour operators
RESMARK Pricing, Features, Reviews and Alternatives
RESMARK product overview
What is RESMARK?
RESMARK is a robust reservation management solution that assists activity, event, and tour managers with bookings and reservations. Key features include integrated digital waivers, automated emails, CRM, distribution management, marketing, custom forms, lead generation, and reporting.
Key benefits of using RESMARK
• Create stronger brand loyalty and a better user experience by sending automated emails before and after the launch date
• Sell more activities and grow your business by connecting with other suppliers and resellers.
• Understand your business with robust, customizable reports.
• Receive top-notched support from a US-based customer support team.
Typical customers
Platforms supported
Support options
Training options
RESMARK pricing information
Value for money
3.3
/5
32
Starting from
0
Per month
Flat Rate
Pricing options
Value for money contenders
RESMARK features
Functionality
4.3
/5
32
Total features
41
2 categories
Most valued features by users
Functionality contenders
RESMARK users reviews
Overall Rating
4.8
/5
32
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.25/10
28
3
0
1
0
Overall rating contenders
Kenneth Long L.
Recreational Facilities and Services, 51-200 employees
Used daily for 2+ years
Review source
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Resmark is the most functional and robust reservations and marketing software out there. The program is user-friendly, super-functional and comes with a highly responsive customer service team. Resmark has all the features (real-time online bookings, tracking, reports, built-in waiver sign program) we need to run our outdoor adventure company easily and efficiently. The thing I appreciate most is that the developers are constantly working on improvements and really listen to customer feedback. The program is more expensive than many others, but it is well worth it.
Ease of use, constant upgrades and development, great customer support
comparatively expensive
Thanks so much for your comprehensive review Kenneth! We love working with Cascade! We've appreciated your insights and feedback over the years and look forward some exciting new functionality next season.
Jesse D.
Review source
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Resmark allows me to keep my sanity. We operate busy activities in the Lake Tahoe region. Prior to Resmark we had phone operators making reservations. With hundreds of people every day, the situation quickly became overwhelming, insane really. I brought in Resmark and our reservations are now manageable and busy. Without a doubt, Resmark was one of the best business decisions I've made. I did...
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No cons were added to this review
Christine W.
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Overall a great system, setup was rather involved, but once you get the base information(especially Hotel Pickup Locations and times) in, it gets easier. Love the Lodging Reports that show "Current Guests, Check In, or Check Out"...very helpful for managing housekeeping. Changes/Improvements have been made to the Automated Email System that made it a breeze to handle a lot of Marketing Tasks....
No pros were added to this review
No cons were added to this review
Angela M.
Recreational Facilities and Services, 1-10 employees
Used daily for less than 6 months
Review source
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RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients.
This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training.
Thanks so much for the review Angela. We actually do have a video library in our support center (which can be accessed at any time using the "support center" button next to the log-out button). If there are any particular videos that we don't currently have that would be helpful to your team, let us know and we're always happy to make a new video on that subject.
Erik S.
Review source
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We searched for three years to find an online booking system that fit our needs. We needed an incredibly robust system that could handle the dynamic nature of our tour company, but everything that we saw had functional limitations or looked cheap and awkward when integrated on our web site. When we discovered Resmark it was clear that we had finally found something that worked for us. Resmark literally...
No pros were added to this review
No cons were added to this review
RESMARK FAQs and common questions
Q. What type of pricing plans does RESMARK offer?
RESMARK has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Q. Who are the typical users of RESMARK?
RESMARK has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does RESMARK support?
RESMARK supports the following languages:
English
Q. Does RESMARK offer an API?
Yes, RESMARK has an API available for use.
Q. What other apps does RESMARK integrate with?
RESMARK integrates with the following applications:
Google Analytics 360
Q. What level of support does RESMARK offer?
RESMARK offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
Common RESMARK comparisons
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