RESMARK is a cloud-based reservation management solution that assists activity, event, and tour managers with bookings and reservations. Key features include guest communication, feedback collection, customer relationship management, custom forms, email distribution, lead generation, and reporting.
The RESMARK platform enables administrators to collect leads from multiple channels using custom forms, import leads into the database, and run customizable follow-up email campaigns at scheduled intervals. It allows managers to create date-based products, define per-unit availability, and modify rosters. Plus, team members can set ticket prices for adults and children, create price categories for multiple sales channels, and define payment settings per tour.
RESMARK allows businesses to create a custom website to sell multiple tours, and brands can add logos, business information, images, and color themes to the site. Tour managers can create pre-tour policy forms and collect acknowledgements and acceptances from customers. RESMARK can manage bookings for travel agents, hotels, cruise ships, activity desks, regional travel websites, and destination marketing companies.