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WebReserv Pricing, Features, Reviews and Alternatives

WebReserv product overview

Price starts from

$

19

/momonth
Per User

What is WebReserv?

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters to tour operators, accommodation owners, and other rental companies, with tools for engaging customers, tracking conversions, managing bookings, processing payments, and more. Users are able to create custom online listings for their services or products and list them on their own business website or the WebReserv booking site.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

WebReserv pricing information

Value for money

4.5

/5

21

Price starts from

$

19

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WebReserv features

Functionality

4.1

/5

21
Total Features38 3 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Payment Processing
Room Booking
Calendar Management
Electronic Payments
Rate Management

Functionality contenders

WebReserv users reviews

Overall rating

4.5

/5

21

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

12

8

0

1

0

Pros
I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.

SS

Stephanie S.

My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.

AS

Andy S.

WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.

PU

Pelin U.

Cons
It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.

Kristi G.

We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.

MS

Melody S.

It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.

jf

john f.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WebReserv works great for a beach cottage resort

Reviewed 3 years ago

WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

Pros

Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system. It automatically sends out the emails we want to send: confirmations, cancellations, pre-stay reminders, post-stay, etc.

Cons

It doesn't interface with the other potential booking systems we could use (like Trip Advisor) It does not have ability to accommodate the info we need for housekeeping: ie generate a calendar showing arrivals and departures in a given week with number of people and pets, etc. It doesn't have a wait list function for our nightly rentals. It doesn't allow one party to make bookings for multiple cottages on same dates, so you have to make a separate booking, filling in all the info, for each cottage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Real-time reservation platform that helps avoid commisions

Reviewed a year ago

WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.

Pros

WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website. This helped us to avoid booking commissions and create our own loyal customer base that directly books our hotel without need to pay for any third party commissions.

Cons

Although WebReserv is a great platform for creating your own booking channel however in order to be present in other online booking platforms you need to use other channel managements systems which would be great if there were a stand alone multiple booking channel management module where we could manage all channels at one place.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Just hope you don't have a problem that needs fixing!!!

Reviewed 5 years ago

We have been using Webreserv for a few years now and it was time consuming to set up. The tech support person is great IF you can get a hold of her AND you don't have any problems on the weekend. It can take up to 3 or 4 days to return a call and we have had significant issues with our customers being able to pay for their reservation without having to call us (defeats the purpose of online payment). I have had a change request for 3 years in being able to better customize the end of month reports for finances and have yet to have a response from their "Engineering Team". We are currently shopping a new reservation software company because of all the problems we are having with Webreserv!!!

Pros

No pros were added to this review

Cons

When a problem occurs, it can take a very long time resolve and business on the internet moves too quickly for Webreserv.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AMAZING Customer Service!

Reviewed 2 years ago

Simple and easy from start to finish. I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us. It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.

Pros

The customer service is phenomenal! From the very first time I called and every interaction after that it was easy to get ahold of our account rep and they explained the system in a process in a way that was easy to understand.

Cons

The customer interface is not as pretty as some of the other reservation sites out there, but the functionality is reliable and easy to understand by both the customer and our team.

Vendor response

Thank you, Stephanie, for the kind words! It was a pleasure working with you, and we are thrilled to have you on board with WebReserv. :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Professional booking-solution and perfect customer service at an unbeatable rate

Reviewed 5 years ago

Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays... I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme.

Pros

- flexible booking system - not commission based - very helpful and friendly customer support - report system - multi-user-option

Cons

No cons were added to this review

Vendor response

Dear Peter, Thanks for that great review. We are happy to have you as part of our clients. Sincerely, The WebReserv Team

WebReserv FAQs and common questions

WebReserv has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available


WebReserv has the following typical customers:
Freelancers, Mid Size Business, Small Business


WebReserv supports the following languages:
English


No, WebReserv does not have an API available.


WebReserv integrates with the following applications:
PayPal


WebReserv offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

Most popular WebReserv comparisons

WebReservvsThe Flybook

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