WebReserv Pricing, Features, Reviews & Comparison of Alternatives

WebReserv

Online booking system for rental businesses

4.44/5 (18 reviews)

WebReserv overview

WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform caters to tour operators, accommodation owners, and other rental companies, with tools for engaging customers, tracking conversions, managing bookings, processing payments, and more. Users are able to create custom online listings for their services or products and list them on their own business website or the WebReserv booking site.

With the WebResurv backend system, rental businesses are able to accept bookings in real time as they come in, manage their calendar and availability, and control pricing options. The platform facilitates communication with customers and allows users to send automatic confirmation and reminder emails to clients in the run up to their booking. WebResurv can be integrated with merchant processors such as PayPal in order to accept online payments, and users can also integrate the WebReserv booking widget into their website or Facebook page to gather more leads.
webreserv.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
WebReserv screenshot: Create listings and post them on the WebResurv website for bookings

WebReserv reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.0
  4.4
  4.4
RuthAnne Comrie

WebReserv works great for a beach cottage resort

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

Pros
Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system. It automatically sends out the emails we want to send: confirmations, cancellations, pre-stay reminders, post-stay, etc.

Cons
It doesn't interface with the other potential booking systems we could use (like Trip Advisor) It does not have ability to accommodate the info we need for housekeeping: ie generate a calendar showing arrivals and departures in a given week with number of people and pets, etc. It doesn't have a wait list function for our nightly rentals. It doesn't allow one party to make bookings for multiple cottages on same dates, so you have to make a separate booking, filling in all the info, for each cottage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Peter Peherstorfer

Professional booking-solution and perfect customer service at an unbeatable rate

Used daily for 2+ years
Reviewed 2016-06-28
Review Source: Capterra

Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays... I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme.

Pros
- flexible booking system - not commission based - very helpful and friendly customer support - report system - multi-user-option

Response from WebReserv


Dear Peter,

Thanks for that great review. We are happy to have you as part of our clients.

Sincerely,
The WebReserv Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catherine O Sullivan

Absolutely Superb and Service Outstanding.

Used daily for 2+ years
Reviewed 2016-06-28
Review Source: Capterra

I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings.

Pros
Baptiste !!! He is wonderful - at the early stages every email I sent him with queries he reverted to me within minutes ! Top class service for a top class product.Keep up the good work Baptiste and I look forward to working with you for many years.Thank you for your patience!

Cons
Nothing.

Response from WebReserv


Dear Catherine,

Thank you very much for the kind review. We will keep doing our best to answer your booking needs.

Sincerely,
The WebReserv Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ABE ELLIS

Superb customer support and very user-friendly program

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

Organizing upcoming housekeeping schedules and customer contact well in advance with ease as a result of the friendly format of the reservations calendar.

Pros
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Cons
Calendars don't synch up after you select the first month to make a reservation (check in date), which may be a year or more down the road. One has to click through all the months a 2nd time to get back to the check in month to then add the check out date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Donna Danyus

On Line Reservation System

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Almost all of our business' reservations are made by our customers on their own through our website. This frees us up in the office. Great time saver as well as the ability to book reservations 24 hrs/day - 7 days/week.

Pros
Pricing, functionality, flexibility, options, customer service

Cons
1. Inability to link to my Square credit card system 2. The system shows the customer's copy of the confirmation as "Paid in Full" with no balance due...this causes a little bit of a "hiccup" when they are checking in and we want to run their Credit card

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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WebReserv pricing

Starting from
$19/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic: $19/month for 5 users and 250 bookings/year

Silver: $39/month for 5 users and 500 bookings/year

Gold: $59/month for 10 users and 1,500 bookings/year

Enterprise: from $99/month for 20+ users and 3,000+ bookings/year.

Contact WebReserv for more information.

WebReserv features

Automatic Notifications
Availability Management
Booking Management
Calendar Management
Credit Card Processing
Electronic Payments
Online Booking Integration
Price Management
Reservations Management
Room Booking

API (60 other apps)
Activity Dashboard (49 other apps)
Billing & Invoicing (43 other apps)
Billing Rate Management (38 other apps)
Channel Management (66 other apps)
Discount Management (40 other apps)
Invoice Management (45 other apps)
Multi-Channel Management (39 other apps)
Reporting & Statistics (60 other apps)
Third Party Integration (55 other apps)