Accord LMS Pricing, Features, Reviews and Alternatives

Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective.

Thus far, nothing to report

Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system. Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting...

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We were recently surprised by a significant increase in the maintenance contract cost.

Thank you for taking the time to write such a thorough review. I'll pass your comments onto the entire team. Our price increase in January 2016 was the first in 4 years. For our hosted accounts, which include maintenance, it was only a modest increase. Our self-hosted customers did experience a more substantial increase. This reflects the additional support requirements that factor into most on-premise installations such as client server access, configuration, updates, etc. This may be why most of our competitors do not offer self hosted systems. I'm confident that you will still find the Accord LMS to be the best deal around.

An excellent account management team who responds to all queries and concerns as needed. The product works reasonably well, especially if you don't need any fancy design changes.

Customization requires professional services or knowledge of DNN. Not much documentation or assistance from the company. User management, reporting, and course management work until you want in-depth functionality that most other systems have - out of the box.

Hi Riyaz, Thanks for your feedback. We genuinely appreciate it. Your positive review of our account management team reflects the feedback we get from most clients. We think that they're the best. Your feedback on our documentation was insightful. We are currently in the process of updating our online manuals and dozens of support and training videos to be both easier to follow and more integrated...

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The software is packed with features and functionality. It supports a lot of files formats for both documents and video. Integration with GoToMeeting, GoToTraining, and GoToWebinar is a worthy addition. It would be nice to have Zooma as an option. Integration is seamless depending on the configuration you choose. Support is 24/7 but responds in a timely manner. The quiz builder caters to more question types than the usual offerings.

The UI looks antiquated for 2021. It needs a major overhaul. The support documentation needs to be updated as well. Some of the features have been upgraded or changed but the documentation is lagging behind. As a user, organizing files in a playlist style with the next video or document ready to play is useful yet it is missing. A pop-up window opens when using a desktop and it is a bit annoying. The landing page needs improvement with regard to styling.

AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription).

One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details.

The Accord provides detailed quiz reporting for ALL assessments that provide the information, not just those authored with Articulate. Some assessments, from other authoring tools, do not provide detailed quiz information which makes it impossible for the LMS to report it. Concerning sub-folders, our current version is supporting clients with over 10,000 courses and sub-folders with excellent performance.