ADP TotalSource vs ADP Workforce Now Comparison

The user experience with ADP solutions is far better than our previous PEO provider, a large competitor to ADP. Through TotalSource/Workforce now, you can easily see your employment profile, benefits, retirement, employer sponsored programs, ongoing education, and many other useful planning and professional development tools.

Upon first sign-up, the different ADP product portals are a little confusing between TotalScource, Workforce Now, MyKPlan, RUN, MyADP, etc. Sometimes the e-mails weren't clear or the links were incorrect and you were trying to create an account or login to the wrong portal.

It is so user friendly! You can navigate easily through the different sections.

Nothing, I love the ADP portal. Also the customer service ADP provides is excellent!

ADP is easy to use software that helps simplify our needs as an every growing company. ADP makes it easy for us!

We haven't always had a quick response to our inquiries, however our needs are met and we are pleased with service.

The designers of ADP knew what they were doing when they created it! ADP has everything an employer needs in a payroll company. Clocking in and out is SUPER simple and creates no hassle! As an employer you are able to do full employee evaluations, as well as allow them to self evaluate! You can also assign employees to review each other which is a great option. The best feature of ADP is that employees has access to their employee profile allowing them to see their pay rate, date of hire, view and print out pay stubs, etc which is easier than having to go through an HR department.

I have nothing negative to say about ADP.

ADP has a great line of products and services. They have excellent ease of use and intuitive set ups. It is easy to track and monitor data using ADP

Not much not to like about ADP TotalSource

The pros about ADP TotalSource is that is a great program to helop your HR department

There is no cons with ADP TotalSource, its great.

There is nothing I like about ADP. Nothing.

Poorly designed, old legacy system that ADP wrongly believes can serve as an on-line platform.

Fairly easy and intuitive to use, menus are organized well and web interface and portal contain plenty of support information

No specific features that we have issues or concerns wth

ADP is good once you get used to it. Several years ago when we switched from in-house to ADP I admit that I was not immediately pleased, because things worked before. However, after being with ADP and seeing how organized it is, I can recommend it.

There is nothing negative to say about ADP Total Source.

No pros were added to this review

No cons were added to this review

I like the ease of use. The screens, tabs and lists are easy to navigate and understand.

It can be a little difficult for employees to navigate at first. There are multiple steps.

ADP TotalSource is super easy to use, cost efficient , helpful

We still haven't figured out how to use all the functions

Easy to navigate and find information. Layout is good. Love that just about everything can be done online with little help from Totalsource team.

It's not even the software, the only issue is for initial log on, ADP has many user sites. It would be easier if ADP didn't have so many log ins.

ADP TotalSource is a great software to view and manage your paychecks! It’s great that is also connects from previous companies that use ADP Total Source and also shows your W-2s

It would be nice to log in work hours in the same software but a lot of companies have their own timesheets they use that aren’t included in the ADP TotalSource

I really enjoy how simple the software is to use. It was easy to jump into.

I really dislike how this review software requires answers for all boxes. Sometimes, you don't want to answer.

The ease of the software, functionality seemed to work well

Nothing, ADP seemed to work well and function for what was needed

ADP totalsource is very easy to use for users and admins alike but is expensive compared to other products in the market. It is a comprehensive employee database with easy to access information.

The reporting is very extensive but not always easy to use and can become bogged down with too much information. We pay for our health insurance directly through totalsource and there is no easy way to pull a single report that shows total payroll + benefits cost for the whole company by employee. There are individual employee PDF reports that show total compensation but these are not very helpful for analysis.

ADP is another way to see your paychecks as well as your benefits through your employer. Also if you need to reach out to HR, you can do so through ADP. System seems pretty fast

Navigating online can be frustrating and not so clear.

How easy it was to use. I especially like the app. You can view your pay stubs right on the app. Setting payroll every week is a breeze and customer service is amazing.

Make sure the employer has everything set up for your account or else you can not access anything.

I like using ADP Totalsource to keep track of my paychecks and staying updated on my benefita package. It is nice to have all that information organized.

The ADP AP can be kind of slow when logging in from my phone.

I like the features of ADP, and the ease of access between administrators and users. Also, with a lot of products like this, username/password recovery is hard, and ADP makes it very easy which I like.

It's not the easiest to navigate as a user. For example, to manage PTO you have to click on a calendar, which is a bit confusing. There's lots of blank space on your homepage, and I wish the layout was redesigned to be a bit more user friendly.

Ease of use. This is one of the best software groups for doing HR/Payroll requirements for a small business. Any questions my employees have I can get it quickly through the site.

This is a great site. I cant think of any cons. I am glad we chose this site.

What do you like most about this software? Ease of use and the fact that ADP has been excellent to work with from implementation to daily HR and Payroll.

What do you like least about this software? It would be nice to have an automated benefit renewal web application where the employer can instantly visually see the impact of any substitute health plan on the company and each employee..

ADP works great for our employees to get their paystubs, view taxes, and change withholdings.

There is nothing to not like, it works for what we need.

The functionality of ADP TotalSource runs deep. It links out to my retirement accounts, enables me to enroll in benefits, and tracks my pay. It really pulls a lot of complex, critical components of HR together.

HR isn't sexy and neither is ADP TotalSource. It looks old and is hard to navigate.

From a newbie with payroll, the trainings were very helpful in learning the system. It definitely helped with running payroll better.

There were some features that would have been helpful that ADP TotalSource had (filters, deductions, tracking of benefit anniversaries are some that come to mind.)

Makes managing a team's leave requirements easy, I particularly like the improvements the leave accrual gives over the previous ADP TotalSource product. Leave accruals now kept very accurately and the future date projections are valuable.

It can be difficult to key in split leave requests (Where there is a public holiday in the middle). It certainly would be better if it automatically excluded the public holidays.

WorkforceNow helped us bring all our ERP and HR functions into a system that made it easy for our HR administrator to keep track of payroll, employee records, and compliance and employees to keep track of their compensation, PTO, and retirement account.

ADP has two products -- TotalSource and WorkforceNow. This made the on-boarding process a little confusing for some of our employees because they did not know which site they needed to use to log into their accounts. Add MyKPlan for retirement and the average user was calling HR and the IT help desk.

the east of retrieving past information when needed

I get confused between adp and adp workforce sometimes.

It has everything a HR solo practitioner needs. I oversee 9 locations and we will be migrating all locations to ADP.

None. We migrated to the system in June for a new store and it has been a great experience. It offers everything in one place such as HR, Payroll and Benefits Management.

Easy to use. Intuitive wizards and dashboards. Flexibility integrating with other systems. Excellent training. Compliance. Security of information. Great customer service! Engaging employees through Employee Self Service and ADP Mobile App.

I don't have any complaints. Very happy with ADP!

Its dashboard and ease of using ADP which is designed keeping user in mind.

There is nothing which i hate of ADP instead i enjoy using ADP to view my payslip.

ADP is very reliable. There is downtime but it is very low. They release features steadily and they typically work well.

ADP's customer support is terrible. It takes at least 2-3 calls before issues are resolved. For their cloud data management feature, it took us several calls before a knowledgeable person was available to us to answer questions.

ADP Workforce Now enables employees to see paychecks from previous employers who were also ADP users. On the employer side, ADP stores documents, talents and and licenses.

ADP does not train employers on upcoming updates. Updates sometimes create more steps for the user. The format is clean and friendly user, becoming very modern. ADP, should however announce big updates on the layout.

The ease in the processing aspect.

I wish I could put something on the paychecks without having to contact support.

Linda - First, thank you for being a 15 year client of ADP's. We appreciate your long-term partnership and loyalty. I love the title of your review "one less thing to worry about". That is exactly what we strive to do! Thanks again