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Codenica ITSM + ITAM Logo

Cloud-based ITSM and ITAM in one platform

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Codenica ITSM + ITAM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: April 2026

Codenica ITSM + ITAM overview

What is Codenica ITSM + ITAM?

Codenica ITSM + ITAM is a cloud-based service desk and IT asset management platform for IT teams that need to manage requests, assets, communication, knowledge and automation in one system.

The platform includes ticket management, hardware and software asset tracking, configuration item management, a self-service portal for employees and customers, knowledge base management, approvals, work tasks, live chat, messages, file storage, reporting and automation rules.

Codenica helps organizations centralize daily IT service operations, track IT assets, connect assets with users, documents, vendors and requests, and handle requests submitted through the portal or email. Teams can organize tickets, tasks, approvals, documentation and communication without separating service desk and inventory processes into disconnected tools.

The system is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments. Subscription plans scale with the number of main user accounts and include capacity for inventory/configuration items, knowledge base articles, file storage, communication limits and performance/API capacity.

Plans start at $15 per month when billed annually.

Starting price

15per user /
per month

Alternatives

with better value for money

Codenica ITSM + ITAM’s user interface

Ease of use rating:

Codenica ITSM + ITAM reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

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Codenica ITSM + ITAM's key features

Most critical features, based on insights from Codenica ITSM + ITAM users:

Access controls/permissions
Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Asset tracking
Audit management
Audit trail
Automated responses
Barcode/Ticket scanning

All Codenica ITSM + ITAM features

Access controls/permissions
Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Asset tracking
Audit management
Audit trail
Automated responses
Barcode/Ticket scanning
Change management
Collaboration tools
Compliance tracking
Configuration management
Contract/License management
Cost tracking
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Data import/export
Data visualization
Email management
Help desk management
Incident management
Inventory management
IT asset management
Knowledge base management
Knowledge management
Maintenance management
Monitoring
Performance metrics
Personalization
Prioritization
Problem management
Process/Workflow automation
Procurement management
Real-Time chat
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Release management
Reporting/Analytics
Requisition management
Resource allocation & planning
Self service portal
Service level agreement (sla) management
Service request management
Single sign on
Supplier management
Support ticket management
Surveys & feedback
Task management
Ticket management
User management
Workflow management

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Codenica ITSM + ITAM pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

15

/user

Per month

Plus

30

/user

Per month

Enterprise

45

/user

Per month

User opinions about Codenica ITSM + ITAM price and value

Value for money rating:

Codenica ITSM + ITAM integrations (4)

Codenica ITSM + ITAM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Documentation
Videos

Codenica ITSM + ITAM FAQs

Q. Who are the typical users of Codenica ITSM + ITAM?

Codenica ITSM + ITAM has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Codenica ITSM + ITAM offer?

Codenica ITSM + ITAM offers the following support options:
Email/Help Desk, Knowledge Base

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