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Epicor HCM

HCM - Human Resources (HR) software

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Epicor HCM Pricing, Features, Reviews and Alternatives

Epicor HCM product overview

Price starts from

No info

What is Epicor HCM?

Epicor HCM provides a full suite of HR management features within its cloud solution. The core HR functionality of the software allows you to record and manage employee and candidate data, such as basic personal data, job history, and demographic details for reporting and government compliance. With Epicor HCM you can also track and manage absences, vacation days. over-time, project pay, general payroll, benefits administration, and compensation.

Key benefits of using Epicor HCM

  • Candidate Self Service: Candidates can search and apply for open positions online. Candidate can create job history and skills profiles and attach their resumes.

  • Performance Management: Manage and align employees with corporate goals. Provide appraisals, 360 reviews and rewards.

  • Time Tracking: Use online timesheets to track worked hours. This tools is integrated with Absence Tracking and allows you to set overtime rules and project allocations.

  • Employee Self-Service: Employees can update their profiles, request time off, manage their benefits enrollment, sign company documents, and enroll in training.

  • Training & Development: Set up training courses and sessions, manage costs and enrollment, record completion and progress details and get access to complete training history.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base

    Training options

    Live Online
    Videos
    Documentation
    In Person
    Webinars

    Epicor HCM pricing information

    Value for money

    2.8

    /5

    7

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Epicor HCM features

    Functionality

    3.8

    /5

    7
    Total Features16 2 categories

    Most valued features by users

    Self Service Portal
    Employee Database
    Recruitment Management
    Employee Profiles
    Performance Management
    Benefits Management
    Timesheet Management
    Applicant Tracking

    Functionality contenders

    Gusto
    Functionality
    #1
    Rippling
    Functionality
    #2
    7shifts
    Functionality
    #3
    Epicor HCM
    Functionality
    #4

    Epicor HCM users reviews

    Overall rating

    3.8

    /5

    7

    Positive reviews

    71%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5.4/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    2

    0

    2

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Epicor HCM through Payroll Administrators eyes

    Reviewed 2 years ago

    Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

    Pros

    I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.

    Cons

    I have not found anything as of yet, I am using this system for data verification and reporting only.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Use it as it is, don't mess it up

    Reviewed 4 years ago

    Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

    Pros

    A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.

    Cons

    Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Good for small businesses, does not scale well

    Reviewed 3 years ago

    Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

    Pros

    A lot of admin options. Can grant permissions by role level security.

    Cons

    Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Epicor is a strong software that being a user of has had many ups and downs

    Reviewed 3 years ago
    Pros

    Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.

    Cons

    When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    A complete HR Software solution backed by terrific customer support

    Reviewed 5 years ago

    I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Epicor HCM FAQs and common questions

    Epicor HCM has the following pricing plans:
    Pricing model: One Time License


    Epicor HCM has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Epicor HCM supports the following languages:
    Spanish, Czech, Chinese (Simplified), Russian, Finnish, Italian, Polish, Hungarian, English, German, Swedish, Chinese (Traditional), French, Korean


    No, Epicor HCM does not have an API available.


    Epicor HCM offers the following support options:
    Email/Help Desk, Phone Support, Chat, Knowledge Base

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