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Recognition and Rewards Logo

Showcase Total Rewards Value and Enhance Recognition Impact

Table of Contents

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Recognition and Rewards - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Recognition and Rewards overview

What is Recognition and Rewards?

JobPts- Total rewards is an enterprise-level Total Rewards solution that offers personalized recognition and rewards capabilities, delivering a unified experience for your entire workforce.

No matter where employees are based, which languages they speak, or their preferred communication channels, they can seamlessly access their total rewards package in one centralized location. Deskless employees will never miss a recognition moment, thanks to SMS notifications. Employees can also choose from a wide range of reward options, including Amazon merchandise, cash cards, eGift cards, company-branded swag, donations, and more - available in 150+ countries, all without markups. Our system also adjusts rewards for local purchasing power, ensuring fairness, transparency, and maximum value.

The solution drives engagement by embedding a total rewards and employee recognition system directly into your employees’ daily workflows. This integration centralizes Total Rewards data in one location, regardless of its source. By integrating with your core HR system, organizations can elevate the employee experience and never miss celebrating key milestones, such as work anniversaries, promotions, and birthdays.

Additionally Total Rewards comes with access to actionable insights through intuitive dashboards and expert guidance to measure program success. Executives can leverage these insights to make informed decisions, track Total Rewards program impact, and maximize ROI.

Starting price

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Pros & Cons

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Customer Support

Performance and Speed

Employee Recognition

Gift Cards

Pricing

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Recognition and Rewards’s user interface

Ease of use rating:

Recognition and Rewards reviews

Overall rating

4.8

/5

130

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

108

18

3

0

1

Pros
“Now, I know if lists the words "Send" but if I was to improve it I was maybe shape it more like a submit button and not include the arrow (this only applies for the "Support Center" area).”
MC

Margaret C.

iXP Intern - Partner Benefits Catalog Operations Support

“The ability to recognize excellence among colleagues and provide small cash awards.”
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Nick M.

Global Vice President - Employee Central - Sales and Strategy

“I think instinctively users assume that button is the next page, not necessarily the send button.”
MC

Margaret C.

iXP Intern - Partner Benefits Catalog Operations Support

Cons
“the program is good, I chose some gift card that worked fine, but unfortunately I also choose the virtual credit card and that is an absolute abomination, it blocks almost every payment for 24 hours, it then proceeds to keep your funds for 30 days, reasons are vague, and when asked they say "it is not a credit card we have our own rules"”
jg

jochem g.

Senior Partner Business Manager

“I do not like the way the exchange rate works. While I can accept the 1:0.98 exchange rate of points to Euros, this is sometimes not what I actually get, especially with larger redeem amounts.”
MB

Marina B.

Expert

“I had some issues in the past regarding the delay in receiving the gift cards that makes me lost money as per in Argentina there is a high inflation.”
CP

Cristina P.

Delivery Lead

Who uses Recognition and Rewards?

Based on 130 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Financial Services
Real Estate
Others

Use cases

Employee Recognition

Recognition and Rewards's key features

Most critical features, based on insights from Recognition and Rewards users:

Peer-to-Peer recognition
Awards management
Rewards catalog
Manager-to-Employee recognition
Nominations
Leaderboards

All Recognition and Rewards features

Features rating:

Alerts/Notifications
API
Awards management
Budget control
Commenting/Notes
Customizable branding
Customizable dashboard
Customizable reports
eCards
Employee profiles
Employee reward programs
Engagement tracking
Gamification
Goal management
Incentive management
Leaderboards
Manager-to-Employee recognition
Mobile access
Multi-Language
Nominations
Peer-to-Peer recognition
Recognition tracking
Reminders
Rewards catalog
Single sign on
Social recognition
Surveys & feedback
Third-Party integrations
Workflow automation

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Recognition and Rewards customer support

What do users say about Recognition and Rewards customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Recognition and Rewards customer support.

A large number of users highlight the support team's quick response times and effective problem resolution.

Widespread user sentiment praises the helpfulness and professionalism of customer service when handling issues.

Support options

Chat
24/7 (live rep)
Knowledge base
Email/help desk

Training options

Webinars
In person
Documentation
Live online
Videos

To see what individual users say about Recognition and Rewards's customer support, check out the review snippets below.

“Appreciate the support team for quickly answering my questions and providing detailed explanations.”

DL

David L.

Industry Advisor

“Great tool to help you with your business always looking for improvements and listening to thier customer feedback”

WO

Wael O.

Customer service

Recognition and Rewards FAQs

Q. Who are the typical users of Recognition and Rewards?

Recognition and Rewards has the following typical customers:
Large Enterprises, Small Business

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Q. What level of support does Recognition and Rewards offer?

Recognition and Rewards offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk

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